I had to manually process as re-sub to Apple One and then my individual Music and iCloud subs got rolled in. Everything seems to be in order now.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Apple One Marked as Expired for Some Customers and Other Billing Issues Emerge as 30-Day Trial Ends
- Thread starter MacRumors
- Start date
- Sort by reaction score
Never buy Apple first-gen anything. I will wait for Apple Two.
You forgot to mention that Apple Engineering gets back to you on average in about 45 years.
I also got bit by this bug. My wife asked why Apple Music wasn't working. Took me a bit but I had to unsubscribe from Apple 1 and then resubscribe. Unnecessary and error-prone. Apple, you can do better.
That’s pretty much what happened to me. Charged 3 times now, refunded twice.
Apple Card is my primary or yea, the bank would have been calling...
You should see the stack of punch cards one had to load to get the latest Apple Music track to play.
Smooth as silk for me. Apple One renewed. Then had a credit for my remaining separate Apple Music.
nice and simple
nice and simple
Following up after chatting with Apple, on their end they see my account as active. Provided this thread and the 9to5 article. I attempted to subscribe and I get This item is currently being modified. Please try again later. Senior Techs are looking into the issue after asking to escalate, and since I get that message they’ve asked me to speak with a senior advisor. Also if by chance your account is reverted, which my rep said they’re not expecting, data is held for 15-30 days so you won’t lose your data.
Also experiencing the issue where apple one says it’s expired. I wasn’t on a trial plan as I had paid for premier last month and then it consolidated all my subscriptions. I was charged for the renewal last night, when I go to the expired apple one subscription and try to renew it I get the “This item is currently being modified” pop up. I have lost access to Apple Arcade and checking the storage plan for iCloud says I am now on the 5GB plan, Apple Music seems to still work but I’m unsure about the others. Apple support said to wait a day and see if it gets resolved.
What messes things up is those stupid free trials as if you already used one of them they don't carry over to other services. Don't bother with the free trials just charge the monthly fee right away and this would not happen.
I'm getting the same error. Music, News and 2GB iCloud storage seem to be working fine, but Arcade is not. I had subscribed to all prior to Apple One Premier on October 30.
I'm chatting with Apple and they're flummoxed. Escalating now and waiting for a more senior tech. They at first tried every other trick in the book on here - having me logout of my Apple ID in settings, double-checking payment info, etc. Still nothing, and unable to resubscribe. I suspect it will be fixed, but it's a weird hassle.
My issue is backwards - my Apple One sub is fine (shows Dec 30 as my next renewal) and was charged appropriately, but my iCloud was downgraded, and I had to re-subscribe to iCloud storage (2 tb) again and was charged, when I was just charged 10 days ago for it. Anyone else have this issue?
Pretty amazing the things Apple is able to accomplish, but still frequently has issues with anything related to "accounts". 11-30-2020 and still can't merge iCloud accounts btw.