Apple Pulls iPadOS 18 for M4 iPad Pro After Bricking Complaints [Updated]

[Lizzard899]

The beta RC is the same build as the GA.

I dont do betas never have. I update when it comes out the public. Ive heard from apple theres a lot of bugs. My main issue is the icloud storage. Even after I delete the old backup the storage still goes up a lot. Somethings not collabrating right. Good news is the iphone storage is MUCH better. Theyre two different things though. I was also upset when my call was coming in and out because it was a family member and they were giving me an update on one of family members whos in the hospital so this person was telling me something important. Its not good when calls are dropping especially during family emergencies.

 

[Lizzard899]

I am using an SE 2020 and 2022 both since Dev. Beta 1 and now 18.1 Dev. Beta 1 and never had any problems. It's also nothing slower than on iOS 17.

I dont do betas.

 

[nick9191]

Interesting I saw that Update iOS 17.7 and skipped that one and went stray to iOS 18, so far everything is fine with my iPad M4.

Same here and mine is fine too. I wonder why they released both 17.7 and 18.0 at the same time?

 

[gk_brown]

Imagine many here leaping to that conclusion, even though it's not true.

Source?

 

[pdmpolishing]

Updated a couple of weeks back to iOS 18 beta, it bricked the iPad M4. Had to take it to Apple, ending up with a replacement.

 

[iF34R]

Been using Beta for a bit now. Zero issues.

Curious why release has this issue, but not earlier Beta copies.

Same. Both ipad and iphone.

 

[Kiimora]

Ah so that’s why I’ve been getting “update could not be verified try later” 😙. On the upside, MacOS 15 & iOS 18 ( I bypassed 17.7 I think) updated swimmingly!

 

[DunedinD]

Pretty sure I installed 17.7 before 18 on my 13-inch Pro. No issues.

 

[Lizzard899]

Updated a couple of weeks back to iOS 18 beta, it bricked the iPad M4. Had to take it to Apple, ending up with a replacement.

See more proof we have been given the beta version. Apple will never admit this. When it comes out later that this is what happened ppl will remember Ive been saying this all along

 

[polyphenol]

Same here and mine is fine too. I wonder why they released both 17.7 and 18.0 at the same time?

An important security update. If they didn't release 17.7, it would have remained unpatched. But, we must assume, the issue is patched within 18.

I can't see what else they could do but release both versions.

 

[uacd]

Peak software testing!

I wonder, does anyone except those youtubers even use all these betas and report similar issues?

It is not the first time. After I once bricked my 6s with beta I no longer play these games, unless maybe if Apple pays me for than or provides dedicated device.

But how could they brick a device with RC is just beyond my understanding🤦‍♂️

 

[JTK Awesome]

iOS18 also bricked one of my HomePods!

General Motors, Boeing, Apple… Put the bean counters in charge of engineering companies, quality goes downhill.

 

[Love-hate 🍏 relationship]

Ayo !

 

[Mr_Ed]

This isn't what happened. People not in software dev have no idea that you can test until you're blue in the face and never reproduce a problem that happens when an end user gets it. Apple tested the crap of of these devices and most peoples update just fine (mine did, the dozens at work did).

Software testing isn't as cut and dry and many people think it is.

While as a software person, I agree with you in principle, Apple (what’s their market cap these days?) still looks bad no matter how you slice this.

The way I see it, this is not like testing a large number of possible user interaction permutations as you would with an app. In this case user interactions end the instant the user clicks a button to initiate the install.

While there are multiple combinations in the way of upgrade paths, these should be well known and documented for any given supported device. Same with the set of supported hardware configurations (memory, 5G, etc.).

If, for example, it turns out to be something more obscure, like a specific combination of system Settings, that’s still on Apple to document and include in their test procedures. If we find out there is a hardware defect in some iPads, again, Apple blew it.

Some people paid a premium price for a device and are being inconvenienced through no fault of their own. I guess I just don’t get the urge to ask for “understanding” on behalf of the multi trillion $ entity that is ultimately responsible.

 

[RLRabb]

Updated my M4 13” to 17.7 yesterday, then updated to 18.0 early this morning. No issues. I guess I dodged that bullet.

 

[enricoclaudio]

My 13" M4 iPad Pro is updating to iPadOS 18 right now so not sure if Apple fixed it but it is definitely not pulled out.

 

[neuropsychguy]

What phone do u have? I have iphone se 2022 bought it last yr. It downloaded but it destroyed my icloud storage. Apple is aware of this though. Plus apps are slow opening and it just feels like a beta. Calls are dropping too

My child has a 2022 iPhone SE. No issues like that with iCloud storage. Granted, we have 2 TB but after your report I checked and there hasn’t been an increase in my child’s usage (at least nothing particularly noticeable). I'm not sure what's going on with your iCloud.

 

[jijo0068]

This did happen to my iPad Pro 11 M4 4G model, I did not install 17.7 also, went straight for iPadOS 18 and it is now dead as a brick I have an iPad Pro M4 13 inch WiFi also and that went ok. Apple is sending a new one.

 

[ps3zocker]

Interesting. Tried to update from an earlier beta to the final release yesterday and just got repeated error messages saying the update cannot not be installed.

 

[GeneticBloom]

See more proof we have been given the beta version. Apple will never admit this. When it comes out later that this is what happened ppl will remember Ive been saying this all along

The last beta version that is released is the release candidate and is usually the one that goes live as the main release. No cover-up here and it's the same every year basically.

 

[jonnyb098]

All QA will be done by artificial intelligence one day. And it will be bloody awful.

How much worse can it get than now? 😝

 

[GeneticBloom]

I updated my M4 iPad Pro 11" last night without issue.

 

[Lizzard899]

While as a software person, I agree with you in principle, Apple (what’s their market cap these days?) still looks bad no matter how you slice this.

The way I see it, this is not like testing a large number of possible user interaction permutations as you would with an app. In this case user interactions end the instant the user clicks a button to initiate the install.

While there are multiple combinations in the way of upgrade paths, these should be well known and documented for any given supported device. Same with the set of supported hardware configurations (memory, 5G, etc.).

If, for example, it turns out to be something more obscure, like a specific combination of system Settings, that’s still on Apple to document and include in their test procedures. If we find out there is a hardware defect in some iPads, again, Apple blew it.

Some people paid a premium price for a device and are being inconvenienced through no fault of their own. I guess I just don’t get the urge to ask for “understanding” on behalf of the multi trillion $ entity that is ultimately responsible.

My issue is the icloud backup storage which apple is aware of. It has to be a problem on the icloud server end I would think because they did revamp the whole icloud section in ios 18. Thats the only thing I could think of that has caused my issues. We know that it takes 24hr-4 days for things to clear on the icloud server end but still I havent done anything different. I barely have anything on my phone. 25 contacts 1 pic 0 videos 0 music. and icloud storage still goes up. Even after deleting old backups. Its odd. I bet if I had 0 contacts too it would still go up. Apparently its happening to se phones like mine.

 

[Lizzard899]

My child has a 2022 iPhone SE. no issues like that with iCloud storage. Granted, we have 2 TB but after your report I checked and there hasn’t been an increase in my child’s usage.

Theyre lucky. When I delete old backups and install a new backups thats when the problem occurs for me. Apple is aware of this though. I did just buy 2 tb to be safe.

 

[Karllake]

While as a software person, I agree with you in principle, Apple (what’s their market cap these days?) still looks bad no matter how you slice this.

The way I see it, this is not like testing a large number of possible user interaction permutations as you would with an app. In this case user interactions end the instant the user clicks a button to initiate the install.

While there are multiple combinations in the way of upgrade paths, these should be well known and documented for any given supported device. Same with the set of supported hardware configurations (memory, 5G, etc.).

If, for example, it turns out to be something more obscure, like a specific combination of system Settings, that’s still on Apple to document and include in their test procedures. If we find out there is a hardware defect in some iPads, again, Apple blew it.

Some people paid a premium price for a device and are being inconvenienced through no fault of their own. I guess I just don’t get the urge to ask for “understanding” on behalf of the multi trillion $ entity that is ultimately responsible.

Not a software person but am an Engineer, I’d ask what the expected failure rate, for all the iOS devices, what is the acceptable number of bricked units for a new OS? Zero seems too low, we don’t have the figures yet but clearly it’s high enough for Apple to react. For me until there evidence that it’s a huge number or Apple knew and didn’t fix it then this is just one of those risks you have to accept.