Apple Says Face ID Didn't Fail Onstage During iPhone X Keynote

[johngordon]

It only attempts authentication based on a face giving the sensors *attention*; i.e. a face looking right at Face ID. And this next mini-rant isn't an attack on you but here goes...

The thing is with every Apple innovation there's never enough stage time to give you a deep dive into just how much thought and engineering they put into their stuff. We saw a high-level keynote. Of course they've thought of nearly every scenario and poured lots of their ample resources into R&D. Come on, they're not perfect but if we can think of these "gotchas" so can a massive group of software and hardware teams.

Why have we come to think of Apple as collective group of idiots that stumbled into their decades-long success??

Exactly this.

I don't know why the notion that people have somehow been tricked, conned and brainwashed into buying Apple products persists.

I mean it could just be, hard as it seems for some to believe I know, that lots of people just, you know, actually just really like the products. Crazy, I know.

 

[Mark Booth]

It amazes me that one of the handled iPhone Xs was busy trying to authenticate other peoples faces (and then required passcode to unlock) while the other iPhone X right next to it was apparently not handled during setup.

Uh huh.

So, instead of "your holding it wrong" it's "strangers are looking at it too much".

Mark

 

[upandown]

Oh ok

First impressions sometimes can be the last tho?

Only if you're short sighted enough to see the world that way

 

[carpleror]

You people are ridiculous on so many levels. You have an issue with "oh no the face id thing failed! Ahhhh" then its confirmed that it didn't actually fail and you move onto the next thing you could conceivably be upset about "ohhh wow. So it didn't fail. BUT what if a bunch of random people are just staring at my locked phone??"

You people are just looking for reasons to be upset. Jesus Christ people. It's never ending. Dreaming up scenarios that most likely won't happen ala Touch ID "what if someone wants to rob you and cuts your finger off?!?!"

Just take a break and enjoy the current state of tech for a bit. We live in amazing times

Realistically, how often are you passing around a locked iPhone to people? But to give people the benefit of the doubt, even if you get a text that you want to pass around to 6 friends at the table, is it that big a deal to put a 6 digit passcode in and be done with it for the rest of the day? I mean seriously, I can't imagine that situation happening more than once a day...

It's just people butt hurt that TouchID is gone and now they're looking for things to complain about. There's a nice and shiny iPhone 8 waiting for those people.

 

[BoulderAdonis]

Exactly my thought. I do believe this version, but as you say Face ID should not always scan the hell out of everything looking at it. Unlocking should be triggered somehow by the user proactively.

It would help if people actually had a background in machine learning and understood how this worked (before commenting on “how it works”). It’s not that it’s “constantly scanning the hell out of everything”. If the screen is on and the phone is locked, the IR and microdot array are on. As is the sensing camera. Those 30,000 microdots just create an input on the neural net. If the output of the neural net matches the value in the secure enclave. It unlocks.

 

[Jimrod]

Leave the stock for the people who won't complain.

Wow, as much as I hate the term sheep being applied to apple users (since I am one) - that seems to be the very definition of it.

 

[johngordon]

It amazes me that one of the handled iPhone Xs was busy trying to authenticate other peoples faces (and then required passcode to unlock) while the other iPhone X right next to it was apparently not handled during setup.

Uh huh.

So, instead of "your holding it wrong" it's "strangers are looking at it too much".

Mark

Who are you attributing the quote "strangers are looking at it too much" to?

 

[WatchFromAfar]

Fan comes from the word fanatic
Cult makes the word Culture
..and many other words that we use everyday without knowing their roots.

The word culture includes the first four letters of cult but even a quick google search gives the definition as:

early 17th century (originally denoting homage paid to a divinity): from French culte or Latin cultus ‘worship’, from cult- ‘inhabited, cultivated, worshipped’, from the verb colere .

The words cult and culture are unrelated.

 

[amro]

I'm very happy this happened. Better chance for me to get one. I'll also get one for my 85 year old dad because he, literally, no longer has fingerprints. If FaceID fails, I'll be more than happy to admit it.

Nothing but a bunch of haters and whiners on this forum. Geeezus....

 

[techortreat]

Yay and nay. So if someone is admiring my phone etc, faceid will ask for my passcode ..... so always actively trying to unlock

Not a great experience

it won't be a problem unless they swipe - that's only when the process triggers. Otherwise, it's just someone looking at the phone.

 

[MrMichaelJames]

Maybe you should turn off raise to wake, and stick to tap or button? You're grasping at straws to try and shoot the technology down. Also, in the worst case, you enter a passcode? It's not like your phone would be wiped or require much attention to get into.

But now you are talking about disabling functionality in order to make other functionality work better. Doesn't seem like a good solution.

 

[witherwings]

Makes sense to me, however, the damage is done. The haters and mass-media won't care about this explanation. They rather have clickbaits news articles criticising Apple and people won't believe on Apple's answer.

 

[techortreat]

The simple fact is Apple stuffed up...It was 100% preventable, any idiot knows you keep all props sterile that is, only for the handling by the demonstrator, for a very good reason...Idiots!! You employ idiots you get the predictable result...

The design of the theatre seems to be problematic, and idiots roam wild, and idiots like to touch and play with things...The idiot in chief of this disaster was Tim Cook, he was the MC of the show, and demonstrated poor stage management, if there was indeed a professional stage manager on site..

I am sure that there was a rehearsal before, to run through any faults, but this seems not the case, the run through would have found the fault, but a very small credit here, there was a back up device, hopefully Apple learn from this...Sadly they will not...

My guess is it might be someone just cleaning up the iPhone screen before the presentation.

 

[Mark Booth]

So, the iPhone X reportedly requires a passcode to unlock after only TWO failed Face ID attempts.

During the keynote, Federighi picks up the first iPhone X and swipes up while looking at it. It did NOT unlock. That's one. He tired a second time and then got the passcode screen.

That was TWO attempts. If a stagehand had accidentally caused the iPhone X to try to identify his face that would have been at least one attempt. If it was only one failed attempt, then the next attempt by Federighi SHOULD have unlocked the iPhone X. It didn't. And it didn't ask for the passcode after that first attempt by Federighi either.

If a stagehand had activated TWO failed attempts, Federighi should have gotten the passcode screen IMMEDIATELY. He didn't.

The ONLY explanation is the iPhone X's Face ID failed to identify Federighi's face (at least once, if not two times).

Mark

 

[johngordon]

So, the iPhone X reportedly requires a passcode to unlock after only TWO failed Face ID attempts.

During the keynote, Federighi picks up the first iPhone X and swipes up while looking at it. It did NOT unlock. That's one. He tired a second time and then got the passcode screen.

That was TWO attempts. If a stagehand had accidentally caused the iPhone X to try to identify his face that would have been at least one attempt. If it was only one failed attempt, then the next attempt by Federighi SHOULD have unlocked the iPhone X. It didn't. And it didn't ask for the passcode after that first attempt by Federighi either.

If a stagehand had activated TWO failed attempts, Federighi should have gotten the passcode screen IMMEDIATELY. He didn't.

The ONLY explanation is the iPhone X's Face ID failed to identify Federighi's face (at least once, if not two times).

Mark

Sure, *if* your argument requires at least two ifs to get to that conclusion, without any other actual info.

 

[DeepIn2U]

Makes completely sense. Works as intended.

Only took Apple 2 days to figure it out! Their the only ones to have access to the iPhone. A simple question would be - who's been around this phone vs looking at Logs - Duh.

Not surprised at the denial. It was clear Craig had to wipe the stage makeup off his face for it to work.

Fast forward to 0:50 to see his face after wiping off stage makeup.

View attachment 717592

It's called wiping SWEAT off his face! it's supposed to work even with makeup.

 

[avanpelt]

I predict that Federighi's "Ho, ho, ho" will become an internet meme this Christmas.

 

[Boyd01]

Just sounds like an excuse to me. It's a binary choice: either it works or it fails and in this case it failed. Now the reason that it failed is another matter....

 

[Bacillus]

Hey - if you're going to take the moral high ground above "the slightly less educated masses" at least learn how to spell karaoke.
Which is great by the way - what is it with this notion that "educated people" can't also happen to enjoy a bit of light entertainment?
Are you seriously going to tell me that I'm "slightly less educated" than you because I like Carpool Karaoke? If so, I'd rather be uneducated than a snob.

You're perfectly welcome to be entertained by Carpool karaoke, and it's neither to me or anybody else without knowing you, to decide nor imply about you or your edu.
The reverse deduction of what I said is that if you are well educated, it is less likely that Carpool Karaoke will genuinely/enduringly satisfy your cultural interests. Which does not prevent anybody from incidentally being entertained by it. This all might require some logical reasoning to understand (where education might help...sorry)
Anyone being a snob (in its negative connotation) is an assumption that you made yourself.
Feel free to use if that suits your purpose.

 

[AZREOSpecialist]

Hey all of you haters, why don't you wait until you can actually use the phone before pronouncing judgment and letting loose all of your criticism? You don't even know how these features work, yet you come here to talk about them like you know anything. YOU DON'T KNOW SH*T.
[doublepost=1505404543][/doublepost]

this is the problem. whatever really caused it but this will alwas be "face id fails on first ever public attempt to unlock the phone".

Not it won't. That's not the case for me or millions of people who don't visit this forum of negativity. I watched the same keynote you did and it was painfully OBVIOUS that the phone locked him out. Didn't you read what was on screen? The instructions were clear. He had a backup and moved to backup which unlocked every time and flawlessly.

If your life's glass is half empty you will always focus on the negative.

 

[Ifti]

How does this work for those who wear glasses?
Will they need to remove their glasses for the initial setup, and then Face ID recognises then with glasses thereon?

 

[DeepIn2U]

So, the iPhone X reportedly requires a passcode to unlock after only TWO failed Face ID attempts.

During the keynote, Federighi picks up the first iPhone X and swipes up while looking at it. It did NOT unlock. That's one. He tired a second time and then got the passcode screen.

That was TWO attempts.
Mark

Exactly! FaceID is supposed to ONLY allow 2 attempts before asking for a passcode!
Thus NOBODY was near the first iPhone X on stage else he'd have a maximum 1 attempt!

PROOF:
https://developer.apple.com/documen...licy/1622327-deviceownerauthenticationwithbio

If Touch ID or Face ID is not available or not enrolled, policy evaluation fails. Touch ID authentication is disabled after 5 unsuccessful attempts, requiring the user to enter the device passcode in order to be reenabled. Face ID is disabled after 2 unsuccessful attempts, requiring the user to enter the device passcode in order to be reenabled.

Craig should know this and THUS - would've mentioned ok looks like someone accidentally tried to fool FaceID. Common Sense people, no need for high technology (logs) to explain something so obvious! Nobody fiddled with FaceID on the first iPhone X and thus why this excuse from Apple is BULL!

 

[AZREOSpecialist]

The ONLY explanation is the iPhone X's Face ID failed to identify Federighi's face (at least once, if not two times).

Mark

No, the explanation is the one that Apple provided. Maybe you should take your amateur conspiracy theories to a more appropriate forum.

 

[kmichalec]

Hold on a second though. One thing doesn't make sense in this. If it already failed twice from other people handling it, it should have already been in "lock out" mode when he started (based on Apple's own claim of two tries). So, how come when he tried the first time, didn't it immediately prompt for the passcode? It let him try to authenticate with his face. Face ID shouldn't have even been possible with that phone if it was already "locked out" as they were claiming.

Not trying to bash Apple, but it story just doesn't add up. Thoughts?

 

[AZREOSpecialist]

It’s pretty clear from the video above it’s not about “just looking at it”.

You have to try to open it (swipe up) while it’s not unlocked to activate the lock out / passcode.

Because you know, for certain, there is no preference setting for this behavior? Please share.