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Name one example of an app that didn’t work. What was the app, what hardware and os did you have, and how long after purchase did you ask for a refund? Please detail the entire interaction with Apple support (what number did you call or what email address did you send your request to, etc)

Had problems with IAPs on Simpsons tapped out and Galaxy of heroes on my iPhone 7 with iOS 10ish where I paid for donuts and crystals but didn’t receive them. Same thing with injustice2. Did the report them problem through the receipt email. First email says a case has been created and I will be contacted within 48 hours. Every response from Apple was a form letter and exactly the same denying a refund.

Forgot which number I called. My blood type is AB and after Tacos for lunch I took a big dump that day too since you have so many questions.

OPlayer claimed to play certain codecs that they actually didn’t and have changed their description after the fact. I paid for the ad free version of The Weather Channel app and they changed it to a subscription and charged me again without notice.
 
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Not to mention the Android fans that will say "yeah but the notch" or "Yeah but Android is better because 'blah blah blah'"

What put me over the top and convinced me to switch from a 7+ to a Pixel XL: Siri is rubbish compared to Google Assistant. It's also rubbish compared to Mycroft and even Cortana.

What's keeping me from going back: Siri is still rubbish. And I have a decent collection of wired headphones.

What do I miss: seamless media synchronization. iTunes might be bloated but it works well as a sync engine.
 
Apple is tracking your usage FYI.

I do realise that, although it’s nowhere near to the same extent and there are far more user controls to limit this.

On the subject of user tracking just look at Facebook Messenger, it reads your text messages and then sells you products based upon discussions therein.

All companies will try to use your information, I think by choosing Apple this is minimised.
 
Not to mention the Android fans that will say "yeah but the notch" or "Yeah but Android is better because 'blah blah blah'"

They say that for good reason. You think the notch looks good? You think the lack of a headphone jack is a good thing? How about that non-existent file management system your iPhone has?

No thanks. iPhone is a gimped device for a ludicrous price.
 
Switching from Android to iOS will be the best and happiest decision you could ever make in your life. If you’re an Android user, watch these ads and then make the switch. iOS is delightful, secure, and has the best app developers creating incredible experiences for all of us.

Tim, please. You’re the CEO.
 
lol.. like the exploding box. The reaction is that Android is that bad? no way.... Sure they have had exploding batteries, but Apple isn't any better. Apple as had expanding ones instead.
 
They say that for good reason. You think the notch looks good?.

Why does anybody have to think the “Notch looks good”. It serves it’s purpose for housing all the current hardware and that’s what it’s intended for.

You think the lack of a headphone jack is a good thing?.

The missing 3.5 Jack is Not a bad thing for everybody. Some Might be inconvenienced by the lack of 3.5 mm Jack, but Bluetooth is primarily taking over as it is. Not to mention, Apple provides you the adapter. Consistent complaining about the missing 3.5 mm Jack is old, they’re not bringing it back, technology is moving forward.

iPhone is a gimped device for a ludicrous price.

Gimped? You mean the five years of updates provided to iOS versus only two years with android? How is the iPhone overpriced, considering the competition is nearly almost the same price. And even with the rising cost of smart phones, consumers tend to finance their phones anyways.
 
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. . . Apple doubled down their efforts on killing old devices with every iOS update and that pushed me to an Android device . . .

It’s amazing how people can look at something and see negative where others only see positive, for example;

1. Kill old devices with free software upgrades.

Whereas I think that the fact that Apple controls the support of iPhones with free upgrades for up to 5 years is incredible and helps to keep my device secure.

2. Advertise that your old phone can be "recycled" wih their cool robots and renewable energy buildings so you don't feel guilty of buying a new one.

Ok, I actually do feel that Apple could do better here by making their phones easier to repair (but that’s not a difference from the android manufacturers as many have taken the same path).

3. Add new features than only work if you have the latest devices.

Although they have occasionally used this to create an advantage (Siri being an iPhone 4S exclusive was completely unnecessary) I like the addition of new free features and their continual investment in the operating system.

By supporting iPhones with upgrades for five years, it usually means that most people are ready to change the phone at that point anyway and many before that.
 
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What happened to the brilliantly written mac vs PC style ads?

Like in showing real Apple product strengths vs the competition. These two are cringeworthy. Android apps are good and secure these days, and many phones, specially the Pixel have objectively better portrait modes that iPhone. I'm sure there are many iPhone strengths that can be portrayed that are neither of these two.
 
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Haha. And here I am thinking about switching away from iPhone because their camera's haven't quite kept up with the competition....
Unfortunately you're correct about that. But there's more to these smart devices than the camera to consider, even if you do take a lot of photos and video.

Actually iPhones take excellent videos and have external mics available if you need to record stereo audio. It is in still photography where they ceded some ground.
 
Is it really vastly superior?

Unless I'm missing your point, security on iOS vs Android is largely similar (as in, if it were stolen, the thief wouldn't be able to access the phone without some specialist equipment).

As for privacy, I'd be surprised if there are many iPhones that don't have a single Google app (Gmail, Google Maps, Gboard etc). Not to mention Facebook, the master of stripping your personal details. Or instagram. Or Whatsapp.

I'm not sure how your suggestion of iOS being superior in these areas would persuade me to switch.

The whole distribution of Android is fundamentally flawed because it is controlled by individual device manufacturers themselves.

iOS is definitely more secure being controlled by the manufacturer as every iOS device over a five year lifespan will receive many, many, many more updates than any Android device.

The frequency of updates also allows Apple to react to important vulnerabilities discovered by patching them quickly.

In terms of longevity, even the so-called vanilla android devices such as the Google Pixel only receive support for up to 3 years.

(Edit: Corrected from the previous 2 year standard after info from bartolo5 below - it’s still significantly less than 5 years though ;-) )

As for third-party app security, that’s a different argument altogether, we were talking about the operating system and the included standard apps.

Users have to then make their own judgements as to whether an individual app is secure enough for them.
 
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Gimped? You mean the five years of updates provided to iOS versus only two years with android?

You mean the updates that slow down older iPhones? Like on the iPhone 4S about 3 years ago which I held of from updating, because everyone who did was complaining how their it slowed down their phones and the battery live got much worse.
 
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Apple didn't showcase it's overly aggressive noise reduction algorithm. It makes a cool watercolor effect when zooming in on pictures.
Well of course they didn't. But yeah, that drives me nuts. I keep hoping they will soon have a brilliant solution they will release that can be applied to all models they currently support. And I also keep hoping to meet a giant purple turtle. I'm beginning to think I'll meet the turtle first.
 
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The whole distribution of Android is fundamentally flawed because it is controlled by individual device manufacturers themselves.

iOS is definitely more secure being controlled by the manufacturer as every iOS device over a five year lifespan will receive many, many, many more updates than any Android device.

The frequency of updates also allows Apple to react to important vulnerabilities discovered by patching them quickly.

In terms of longevity, even the so-called vanilla android devices such as the Google Pixel only receive support for up to 2 years.

As for third-party app security, that’s a different argument altogether, we were talking about the operating system and the included standard apps.

Users have to then make their own judgements as to whether an individual app is secure enough for them.
Umm, maybe.

There are lots and lots of examples of times when the exact opposite of everything you have said above has been true.

Apple has let plenty of vulnerabilities go unpatched and has not always provided robust OS updates (at least ones that don't also cripple the device) for years.

Also, Apple sells multi-year-old devices as new. So an iPhone 7 can be bought today and be ineligible for updates in just a few years.

I can easily buy a lower-spec Samsung that is legitimately new to market, and install stock Android on it for as many years as I want.
 
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They say that for good reason. You think the notch looks good? You think the lack of a headphone jack is a good thing? How about that non-existent file management system your iPhone has?

No thanks. iPhone is a gimped device for a ludicrous price.

Gimped is running Android and having to put up with inferior Apps.
 
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Make an affordable phone with SD card expansion and I am there. Oh, it's expensive and has limited memory? Why would I buy it? Love my Macbook Pros. iPhone seems nice. It's too expensive for me.
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Is there an alternative you could use to YouTube for your embedded videos? Google appears to have deliberately made the YouTube experience on iPad rubbish.
Kinda like how Apple made iTunes on Windows rubbish? Oh wait, iTunes is rubbish on everything...disregard.
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At this point in the game, if you are using Android, you probably don't have the option not to or aren't going to switch no matter what. lines are drawn, sides have been chosen.
Nah, most normal people don't really care. I mean, they are *phones* from multinational corporations ffs. If you are really THAT wrapped up in the identity of your phone OS brand and how it works in your life, I guess you have "drawn lines". I have an Android phone and a Macbook Pro. I can't justify the price of the iPhone because I just don't use my phone for anything particularly taxing. Android/iPhone, they both run the apps I need. If Apple came out with a cheaper phone with decent memory (they will never do SD card expansion), then I would consider moving for the integration with my computer.

They won't, so I won't switch. The phones are overpriced for what they do (or don't do).
 
Almost no one cares about user privacy . . .

You’re correct, and that is a real problem.

Doesn’t alter the fact that it remains the best reason to stay with or move to iOS-based devices, however.

As for the many people that don’t care about privacy, they are the loudest complainants when the amount of information being tracked is publicly exposed.

Like the current Facebook enquiry which surprised nobody who took even the slightest of interest in user privacy.
 
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