2 hours trying and still can't get in using the App which is supposed to be better and I did the pre-pre-order thing!
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Apple Store Experiencing Issues With iPhone 14 Pre-Orders
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Dude I ran 3 devices: iPhone (app) -> Wifi, iPad (app) -> 4G, Macbook (website). This isn't my first rodeo.
Never have I seen a worst quality experience from Apple in all those years.
This is for just a phone buying. Nothing else. No carrier involved. No upgrade. Nothing. Purely an order for a device to pick up or ship.
I tried forever but it finally worked when checking out as a guest without logging in! Might be a fluke but suggest others to try the same if you're still having issues
Real first world problems.
If this is what people have to complain about, then the world is really f*cked.
(Yes, i ordered mine and had to wait 10 minutes. So what.)
If this is what people have to complain about, then the world is really f*cked.
(Yes, i ordered mine and had to wait 10 minutes. So what.)
T-Mobile systems must be completely messed up. This is what I get when trying to pre-order and enter my T-mo account info.
My account is most definitely NOT inactive. For another line on that same account it sorta went through in that I got an email saying that while they are waiting for T-mobile systems to respond, they reserved my phone and I should look out for a second email...at some point.
So I think out of two phones, I was able to pre-order half of one?! Well done...#slowclap
My account is most definitely NOT inactive. For another line on that same account it sorta went through in that I got an email saying that while they are waiting for T-mobile systems to respond, they reserved my phone and I should look out for a second email...at some point.
So I think out of two phones, I was able to pre-order half of one?! Well done...#slowclap
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That is absurd you can't cancel an order. In my case, the order would be shipping to a place I no longer live at. Pretty ridiculous.
I had a completely abysmal ordering experience - delayed site launch time, slow option selections, complete inability to order through the advertised T-Mobile EIP program, etc. Have to literally fly to another island to get a launch weekend phone and now get $280 less for my trade-in.
I tried checking out in the Apple Store App using the Apple Card via Apple Pay and it failed.
An Apple trifecta!
An Apple trifecta!
Weird, I went in right at 8 and was checked out seconds later. This crash must have come after.
Same. Mine is shipping to an old office address I no longer have access to. They assured me it could be changed later today, but it's unlikely I'll be able to do a pickup anymore since the slots at the store are almost full.
Order for Pro Max Space Black 512 went through immediately at 1pm, then a few minutes later I got a "Card Declined" message even though I paid through Apple Pay, 30 minutes chatting with them and they retried my card and it went through and looks like my order is still schedule for launch day delivery, so fingers crossed
A lesson I learned years ago... Never order with a carrier. Go direct to Apple.T-Mobile whole platform is down nationwide. I just called and they can't even access any account and that's why Apple verification process is not going through. They said it should be fixed by noon
I have the same issue. I tried at opening, and just now. As little experiment, I tried a random number for the PIN and it told me that was not the correct PIN. So that confirms I'm using the correct PIN, but won't let me proceed because my account is supposedly inactive. Meanwhile, attempting to look at my profile on t-mobile's web site just spins, so that seems to confirm the issue is on their end. I'll blame them when I have to wait for my iPhones 14 to arrive after the initial arrival date. #firstworldproblems.
I looked at ordering directly from T-Mobile, but I didn't like the way they did the trade-in discount nor did they offer straight AppleCare+ or the accessories that I wanted.
There are worse problems in the world to have, but it's really disappointing that these tech companies can't have their tech ready for an event like this.
I looked at ordering directly from T-Mobile, but I didn't like the way they did the trade-in discount nor did they offer straight AppleCare+ or the accessories that I wanted.
There are worse problems in the world to have, but it's really disappointing that these tech companies can't have their tech ready for an event like this.
Can you publish vjpulp's guide to what we are and aren't allowed to complain about?
I am ordering direct with Apple but they have to tie my order to the carrier to get that deal.
Ordering was a complete mess. I had everything pre set and then when I go on at 8am cant get the order through and now have a shipping time in October. Apple should maybe consider staggering the roll-out with other countries of they are not capable of handling the amount of traffic.