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So does this mean we can request to get an actual bumper case, or have to chose from some 3rd party cases?

It sounded like Apple bumper cases weren't going to be offered.

?
 
Glad they're offering a refund to those who already purchased a bumper.

The stats about .55% of customers calling AppleCare to complain about antenna issues is very misleading. I definitely have issues with my antenna but I never called AppleCare because I knew what they would say from the information I receive on sites like MacRumors. Everyone I know has this issue and non of them took it in to get fixed or replaced because we all knew they wouldn't be able to do anything for us. With the growing amount of press regarding this issue, I'm sure most of the iPhone 4 users with the issue decided to wait until today to see what Apple had to say.

I agree about .55% being misleading. But now that Apple has held their press conference, I'm ready to wrap things up. I've debated and read the threads about this topic enough to understand what's going on.
 
Thank God

Your long national nightmare has ended.

But the question remains, how will you whiney-bed wetting-titty babies amuse yourselves this weekend?
 
Nonsense - Come down to Wall Street or Penn Station areas

The iPhone 4 issues have gotten worse starting at the beginning of last week.

Penn Station
5 bars in Penn but can't make calls or data access
no bars at all (this was yesterday)

Take a walk down William Street/Nassau headed North from Wall:
Dropped calls
Intermmitent lose of data connectivity.

The phone will go from 5 bars to no bars and searching to Edge for no reason standing in the same spot.

It's either the hardware or ATT's network has really gone South.

Anyone no anything about IOS 4 multi-tasking, idle disconnects, and the inapct in ATT's network ?

I own a 3GS on IOS 3 that does not exhibit any of these issues !!!!!!!

Steve Jobs - Send your boys to NYC for a deep dive. Something's rotten in Denmark.
 
Facts 2

Facts don't lie.

Only 0.55% of users call AppleCare with problems.

Only 1.7% return rate, versus 6% for 3GS.

Dropped calls on par with 3GS.

Attenuation happens on other phones.

99.5% of iP4 users are HAPPY.

"God, please make me a bird, so I can fly far, far away" (Jenny from Forrest Gump) from all these morons posting about a phone that they don't even use. STOP TALKING ABOUT THIS if you have never used the iP4. Go home. Leave. Beat it kooks.
 
Here is the problem with the “return it” strategy

WE CANNOT RESELL OUR APPS

Many of us have invested large amounts of money over the last two years in apps. However, Apple has delivered a phone that cannot be used in the left hand by many users. So we either lose the ability to make calls using our left hand or give up our apps.

Since apps are protected by FairPlay, we cannot transfer or sell our licenses to others, as we could other software if we were to leave OS X or Windows.

That is a hell of a choice that Apple has given us. Use a defective phone or lose your entire investment in apps. Give us a refund on apps or the ability to re-sell, and then it will be fair.
 
Just bought meself a cheap HTC Smart off ebay for 45 quids ... its crap ... but will suffice until I get my iPhone 4 in a coupla weeks .. great... BUT heres the thing .. I tried the hand wrapping thing .. within 20 seconds the HTC signal dropped from three to one bar .. so Steve is probably right .... its all smartphones that have this accursed thingy .. its just that Apple being Apple they are expected to produce perfection .... so folks are more picky ...

Meantime I continue to throw the HTC at the wall as I take 5 times longer to text and do everything else on it .... :mad:

Now pass me that free Bumper case someone ....
 
What a LOAD OF CRAP

Some people do NOT want a case on their phone it hides the look and kills the feel they like.

I'm getting a DROID instead

Hahaha, so wait because you don't want a free case you're going to get a droid? Let me tell you something, i own one and you wanna talk about having a phone that doesn't make phone calls, yea well there ya go. I'm on my third replacement and making a phone call is a painfully slow process, it usually involves realizing that the dialed has slowed to a halt which means hitting the numbers takes 30 seconds per number. So after a restart, the numbers work fine, but then you realize that neither you nor the other person can hear each other once the call has been made. Honestly, DROID does........everything horribly.
 
A buck discount(bumpers cost) for a lemon?

Covering a major selling point(super sexy stainless steel frame, never been done before) to get the damn phone to work. Fail.

Apple lost my respect due to the way they handled this mess. They should've recalled the product just like MS did with the xbox 360, it may cost shareholders a cool billion, but it was the right thing to do.

Question;
How will it look if they change the antenna design on the next years revision(iphone 5)?
Not nice for an iphone owner 4 in my view.
 
I couldn't help but laugh when he said "Only 0.55% of iPhone 4 customers have called AppleCare about the antenna issue."

WTF am I going to call AppleCare about a problem everyone knows about?

Those numbers a dead wrong. I guess for future issues, no matter how common, I am going to call and complain to AppleCare, so they put me in their statistics.

Overall, complete BS.

Obviously, Apple should institute a complete redeign and a $1B recall based on monitoring Youtube and chatrooms. :rolleyes:

You saw the numbers. If people are behaving totally differently from how they have done in the past and reporting problems at a lower rate than for previous products, how exactly is Apple supposed to determine this? What better data can you point to that indicates this is a more pervasive problem than Apple calculates?

How is Apple supposed to decide how to spend millions or billions of their shareholders dollars if persons such as yourself can't be bothered to make that call? Why is Apple's behavior less defensible than yours?

In fact Apple is going to be eating $10's of millions on cases to make the problem go away for every customer... without even possessing evidence that this is a pervasive problem...

... yet you can't be bothered to make a phone call.
 
Here is the problem with the “return it” strategy

WE CANNOT RESELL OUR APPS

Many of us have invested large amounts of money over the last two years in apps. However, Apple has delivered a phone that cannot be used in the left hand by many users. So we either lose the ability to make calls using our left hand or give up our apps.

Since apps are protected by FairPlay, we cannot transfer or sell our licenses to others, as we could other software if we were to leave OS X or Windows.

That is a hell of a choice that Apple has given us. Use a defective phone or lose your entire investment in apps. Give us a refund on apps or the ability to re-sell, and then it will be fair.

:p

I think you should start a new internet campaign, get a web site, twitter, facebook accounts, get em revved up man, go for it!
good luck!
 
Facts don't lie.

Only 0.55% of users call AppleCare with problems.

Only 1.7% return rate, versus 6% for 3GS.

Dropped calls on par with 3GS.

Attenuation happens on other phones.

99.5% of iP4 users are HAPPY.

"God, please make me a bird, so I can fly far, far away" (Jenny from Forrest Gump) from all these morons posting about a phone that they don't even use. STOP TALKING ABOUT THIS if you have never used the iP4. Go home. Leave. Beat it kooks.

Could ya stop posting those stats over and over? Not to mention how flawed they are. 0.55% of people phoning in saying there's an issue does not mean 99.5% are HAPPY.
 
Obviously, Apple should institute a complete redeign and a $1B recall based on monitoring Youtube and chatrooms. :rolleyes:

You saw the numbers. If people are behaving totally differently from how they have done in the past and reporting problems at a lower rate than for previous products, how exactly is Apple supposed to determine this? What better data can you point to that indicates this is a more pervasive problem than Apple calculates?

How is Apple supposed to decide how to spend millions or billions of their shareholders dollars if persons such as yourself can't be bothered to make that call? Why is Apple's behavior less defensible than yours?

In fact Apple is going to be eating $10's of millions on cases to make the problem go away for every customer... without even possessing evidence that this is a pervasive problem...

... yet you can't be bothered to make a phone call.

return your phone and move on man!
 
It's all been a mountain out of a molehill as far as I'm concerned.

I get a small drop in bar strengh if I deliberately place my fingers where instructed. But then every smartphone I've used has the same problem to a lesser or greater degree. My original iPhone dropped bars if I held it at the top. I have sympathy for those with problems but the numbers seem so low as make the chorus cries of disaster look alarmist to say the least.

I may get the bumper even if I don't need it. Not going to turn away something for free!!
 
Almost the whole truth....

September 30th... looks like that manufacturing fix will be hitting Apple stores late September.... Guess Steve forgot to tell us that they *are* working on a hardware fix after all....
 
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