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Apple's Dan Riccio Says 2018 iPad Pro 'Meets or Exceeds' Quality Standards of Design and Precision, More Info to Come
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Meets and exceeds all of Apple’s quality and precision standards?
BS, many of their iPad Pros have a dent where the SIM slot is, comes with a warped frame, and are coming bent or becoming bent over time.
Unless Apple’s standards have dropped, my previous models never had these issues before.
BS, many of their iPad Pros have a dent where the SIM slot is, comes with a warped frame, and are coming bent or becoming bent over time.
Unless Apple’s standards have dropped, my previous models never had these issues before.
The original bendgate WAS dumb. It was users causing the issue putting unreasonable amount of strain on an electronic device. You should not be sitting on your phone or twisting it, period, as much as you would sit on your laptop, tv, etc with a 120-300 pound person and expect it to survive in perfect shape.
Even with antennagate, ok you could argue ok move a finger or use a case likely 75% of people do anyway and get around it. The dropped call rate from the carrier data wasn't THAT far out of the norm. At least Apple said ok, we still think we're right it's overblown, but here's a few million dollars of free cases. They SOLVED THE PROBLEM as best they could.
But this time it's nothing less than an uncurable defect and there is no way around it really; and to believe a physical bow in the device from the factory is normal is worse. If 400 microns is the standard they should offer EVERY new iPad user over than a replacement no questions asked. THAT would be the proper response.
It is the attitude that gets me, that nothing to see here (while touting quality of its brand as key selling point and justification for price hikes); no matter if it is 500 having this issue of 5 million.
Considering if Apple isnt selling quality anymore, why pay the Apple tax anymore? There are a TON of well built cheaper options out there these days that didnt exist back in iPhone 4 days. there were a ton of plasticy laggy Android devices or Blackberry really.
And arguably devices like the Oneplus 6t are just as well built as any iPhone or Galaxy device these days for $550.
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Must say how small Apple spins 400 microns, however what’s missing is the per length factor. 400 microns per ?
The iPad Pro photo shows a bend over possibly the length of the iPad of about a third of it’s thickness. I have a first generation iPad Pro that doesn’t appear to have any bend. Not looking to replace it with this new “Bend Generation”. I am willing to buy Apple high end products, but they must be a precision device in all aspects. I am sure that those that can afford a Bently luxury car expects precision in manufacturing.
The iPad Pro photo shows a bend over possibly the length of the iPad of about a third of it’s thickness. I have a first generation iPad Pro that doesn’t appear to have any bend. Not looking to replace it with this new “Bend Generation”. I am willing to buy Apple high end products, but they must be a precision device in all aspects. I am sure that those that can afford a Bently luxury car expects precision in manufacturing.
He just moves away from the question like a real politician. He is asked one thing and he starts talking about completely unrelated thing even if it’s true what he speaks about it’s not what he was asked.I'm not saying they're lying. The tolerances may very well be 400 microns. The issue arises when the bend is obviously beyond the tolerances. He doesn't address that at all. My guess is he's not addressing it because he doesn't want to say anything that can't be plausibly denied. 9to5 has a copy (alleged) of his emailed response. By the looks of things, his words were edited by someone to be more legally nonbinding. You can clearly see the font change as if the wording was copied and pasted from another document.
Seems like you don't know much about the properties of aluminium.
Apple told The Verge that concerns over the structural rigidity of the iPad Pro are unfounded and that it stands by the product.
Well, that's fine, Apple. But I won't be standing by it.
Buh bye.
I wish I could give this post 5 thumbs up.
Seems pretty obvious they shouldn't bend this easily and certainly not be shipped bent.
I guess some people just keep drinking the Apple Kool-Aid. I know this is MacRumors but Apple fans really need to start holding Apple a bit more accountable for the quality of their products and software.
I've used and loved Apple products for 30+ years. I'm a fan of the brand. I hold a fair amount of AAPL.
This is by far the stupidest comment from Apple I've ever heard and, for the first time, calls my position on the brand into question.
I own a 10.5" 2017 iPad Pro. I was thinking of buying a new 11". No way, nor will I recommend it.
This is by far the stupidest comment from Apple I've ever heard and, for the first time, calls my position on the brand into question.
I own a 10.5" 2017 iPad Pro. I was thinking of buying a new 11". No way, nor will I recommend it.
One other person, one more photo. Until then, son, it's "believe this article because..."
This totally sums up current Apple. Once and awhile they still put out some good products but focus certainly seems to be being trendy and fashionable.
Yea it’s definitely odd, but at the same time, we haven’t really seen any official statement at this point. The original was something to the Verge, which who knows where it comes frow and now this, a VP laying out what they deem acceptable when it comes to manufacturing variations. The picture posted in the article is used to stir up the masses and draw clicks - obviously that iPad is not within that limit or deemed acceptable. They could have framed this whole thing so much better, but Apple lets their pride get in their way sometimes.
I dont think I will be buying an iphone again anytime soon having owned nearly every model once since 2009.
Their policies are just getting ridiculous no matter how secure iOS is, fluid it is, or how good the apps are. Stupid design choices like if you break the back glass its $500+; oh unless you buy our isnurance for $199 then it's only $99.
And then you go look at another newer device like say the Note 9 and you can get the back glass repaired for $60 third party of $99 from Samsung directly. Because the back glass can actually come off and isnt nearly permanently attached to the frame.
A poor design decision and made solely to charge the customer excessive amounts or to buy Applecare. It's just a joke now some of their choices.
That's because it wasn't bent out of the box, per the source post.
Shoddy work by MacRumors in using some random image they had of a bent 3rd generation iPad Pro that isn't actually connected to the issue at hand.
I'm really more interested to see the defense the Apple Avengers will put on (e.g., guys like Rene Ritchie and Gruber).
Assemble!
99% of you whiners still need to fill your pockets with wrenches and walk into the ocean.
Like Apple wouldn't replace your slightly bent iPad within 5 minutes of walking into an Apple Store.
Like Apple wouldn't replace your slightly bent iPad within 5 minutes of walking into an Apple Store.
I love how Timmy just passed the buck to Riccio. Accepts no responsibility for his company's failings and passes the buck. Much like how he threw Forstall under the bus. What a despicable CEO
Not that it's at all relevant, but by many accounts of his behavior leading up to his dismissal regarding Apple Maps and internal politics, Forstall deserved it.
This is really inexcusable. Apple lately has been a train wreck. I thought awhile back I would get a bit of stock and Apple would launch some new phones that people would love, get some Airpods out for the holidays, and do a few other unexpected things that would be a nice surprise.
I am not going to sell out yet and waiting for the next announcements to decide what to do. However for a company that used to be fun to watch Apple is no longer that company that it is an enjoyable hobby to watch. Bent iPads at these prices are unacceptable. they aren't selling handmade pottery where each piece is some unique and wonderful piece of art. If that's your manufacturing process and that is the result you dun goofed.
I have been very sympathetic to Apple for awhile but my confidence in their direction is running out. I started out more enthusiastic than a lot of others so if I am beginning to feel this way i am sure quite a few others are.
We shall see what they do in the future and i will hang around but given the examples of their services if that's the company they are going to become I will maybe need to find something else to get my tech buzz off of. Because quite frankly the tittles they are producing look like unadulterated tripe. Hanging in there to see if they can sell that tripe though lol.
I am not going to sell out yet and waiting for the next announcements to decide what to do. However for a company that used to be fun to watch Apple is no longer that company that it is an enjoyable hobby to watch. Bent iPads at these prices are unacceptable. they aren't selling handmade pottery where each piece is some unique and wonderful piece of art. If that's your manufacturing process and that is the result you dun goofed.
I have been very sympathetic to Apple for awhile but my confidence in their direction is running out. I started out more enthusiastic than a lot of others so if I am beginning to feel this way i am sure quite a few others are.
We shall see what they do in the future and i will hang around but given the examples of their services if that's the company they are going to become I will maybe need to find something else to get my tech buzz off of. Because quite frankly the tittles they are producing look like unadulterated tripe. Hanging in there to see if they can sell that tripe though lol.