Emailed Apple Support and after a couple of emails I got this:
"Hi xxxx,
It's nice to hear from you again. I'd like to thank you for taking the time to work with me on this and for providing me with the information that I had requested.
I have some good news! I was able to verify that we have received your submission for this and that you should receive your code to redeem "Mountain Lion" in the next 24-48 hours.
Please let me know if you receive this or not as I do want to ensure that you receive this. I'm eagerly awaiting your reply. Take care."
Nice to hear from them but another 24-48 hours. FML
"Hi xxxx,
It's nice to hear from you again. I'd like to thank you for taking the time to work with me on this and for providing me with the information that I had requested.
I have some good news! I was able to verify that we have received your submission for this and that you should receive your code to redeem "Mountain Lion" in the next 24-48 hours.
Please let me know if you receive this or not as I do want to ensure that you receive this. I'm eagerly awaiting your reply. Take care."
Nice to hear from them but another 24-48 hours. FML