Having same issue with my 12. I have an Unlimited Elite plan and still not giving me the 5G option dropdown. Just LTE and 4G. Will wait and see how it plays out.
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Carrier AT&T iPhone 12 - Don't Have 5G as a Dropdown Option in Settings?
- Thread starter boltjames
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Resolved!
I put the SIM card, its all white, that came with the phone I ordered from ATT and I went to www.att.com/getstarted and I activated that new SIM card. Once I activated the SIM card, I turned off and on my phone and now I have the options of 5G...
Hope this helps!
TheYayAreaLiving 🎗️
Suspended
😂😂😂😂Your fault....I'm keeping my 2017 At&t Unl plan for AT LEAST another year until the 5g is worth it. These 5g networks are still VERY immature.
I *think* we are talking about two different things. This isn't about what shows up next to your signal strength indicator (and, unfortunately, 5ge showing isn't the same as 5G) rather some of us are complaining that 5G isn't even a choice for us eventhough we have a service that includes this. We go into settings and in the cellular options and all we see are LTE and 4G. 5G should also show up there...even if there is no 5g in our exact area. In my case there *is* (or should be) 5G in my area but I don't even have the option to force my phone to connect to it.
Not for me. I have e-sim and don't have the 5G option.
as a potentially confusing aside i tried putting in my physical sim and designated it for cellular data but still didn't have a 5g option. I didn't want to explore further...I just want AT&T to fix my e-sim service.
TheYayAreaLiving 🎗️
Suspended
This is what im seeing where’s 5G
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Mine mysteriously just popped up and started working. No clue what forced it to change.
For those that are confused on the 5g icons:
5g = Your carrier's 5G network is available, and your iPhone can connect to the Internet over that network.2 Not available in all areas.
5G+ = our carrier’s higher frequency version of 5G is available, or your iPhone has an active connection over that network. Not available in all areas.
5G uw = Your carrier’s higher frequency version of 5G is available, or your iPhone has an active connection over that network.
5Ge = LTE + so it has nothing to do with the 5g as seen on the iPhone 12. This has been available for some time and showed up on my 11. Its just ATT marketing speak for faster 4g.
support.apple.com
5g = Your carrier's 5G network is available, and your iPhone can connect to the Internet over that network.2 Not available in all areas.
5G+ = our carrier’s higher frequency version of 5G is available, or your iPhone has an active connection over that network. Not available in all areas.
5G uw = Your carrier’s higher frequency version of 5G is available, or your iPhone has an active connection over that network.
5Ge = LTE + so it has nothing to do with the 5g as seen on the iPhone 12. This has been available for some time and showed up on my 11. Its just ATT marketing speak for faster 4g.
Learn the meaning of the iPhone status icons
Learn the meanings of the iPhone status icons in the status bar at the top of the screen.
att wireless website, theres an area that you can "set up or manage devices"
TheYayAreaLiving 🎗️
Suspended
I think praying and dancing under a full moon is the only way to get it to work. 😁
Well that seems unlikely since one would think seeing 5g as an option in the settings cellular data area would be a necessary option in order to get "real" 5g. That said, things are not clear at this point. I'll go out on a limb and say that if you see 5ge next to your cellular signal but cannot select 5g in the cellular options then, no, not only are you not getting 5g but you don't have the ability to connect to a real AT&T 5g network.
I’ve been on and off the phone with customer support for hours. My plan supports 5G but I don’t have the option.
On reddit, I’ve seen a few people say to call customer support and they will provision your line for 5G. After a restart it worked.
The reps keep telling me I don’t have 5G here (even though the map says I do) so that’s why the option isn’t showing up. This is frustrating.
On reddit, I’ve seen a few people say to call customer support and they will provision your line for 5G. After a restart it worked.
The reps keep telling me I don’t have 5G here (even though the map says I do) so that’s why the option isn’t showing up. This is frustrating.
It has Says 5G when you actually have it. But.... the speed increase no one will ever know. But you will notice the 2 hours of battery it takes away from you a day and that’s being on 5G all day long. Just imagine it constantly switching back and forth, looking for a signal then not. Oh man, so many people are going to be mad. 5G will have no big benefit to anyone not in a big city or stadium.