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Uh oh. Some AT&T reps are now saying if you have a "0" under quantity back ordered that means your order has not even gone to the warehouse for fulfillment.

If you have a "1" there, it means order is processed and as soon as it gets into warehouse it will be shipped.

So backordered, in this case, is a good thing. Congrats if yours are back ordered. If not, then looks like July 15th

What??? :confused::confused::confused::confused::confused::confused::confused::confused::confused::confused::confused::confused::confused::confused::confused::confused:
 
I just called 1-866-499-8008 and the answering system said that my order has processed and is ready to ship..hmmm :rolleyes:
 
any idea wat 'attention' means???

i preordered on 15th and today afternoon the status was changed from 'processing' to 'attention'. any idea wat this means???
 

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Uh oh. Some AT&T reps are now saying if you have a "0" under quantity back ordered that means your order has not even gone to the warehouse for fulfillment.

If you have a "1" there, it means order is processed and as soon as it gets into warehouse it will be shipped.

So backordered, in this case, is a good thing. Congrats if yours are back ordered. If not, then looks like July 15th

I just called At&t again about this issue. Having a "1" or a "0" in back ordered is not a significant determiner. I was told that you will know definitely on Tues whether or not you are receiving it in the first batch.
 
order still processing

Similar experience to other users. Got confirmation email around 3am PST. Order "still processing" and hasn't been updated since 6/16. Credit card shows correct amount as "pending" but not yet charged to my account.
 

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Dallas is making stuff up since he isn't getting his until are july as he overslept. Qty backordered is meaningless. My buddy is a senior vp at AT&T. Don't worry folks.



Uh oh. Some AT&T reps are now saying if you have a "0" under quantity back ordered that means your order has not even gone to the warehouse for fulfillment.

If you have a "1" there, it means order is processed and as soon as it gets into warehouse it will be shipped.

So backordered, in this case, is a good thing. Congrats if yours are back ordered. If not, then looks like July 15th

So you have a friend whos a 'sr. vp' at AT&T and you just told us Backordered or not doesn't mean anything..

Now you are saying some AT&T Reps are stating the above..

So I guess those AT&T reps suddenly out weigh your "Sr. VP" friend?

lol.. Why do people make so much stuff up or believe any little thing they read. :rolleyes:


I'm not to worried. I think AT&T should be able to handle the people that ordered all the way through that 5pm cut off time which has been floating around on the 15th.
 
So you have a friend whos a 'sr. vp' at AT&T and you just told us Backordered or not doesn't mean anything..

Now you are saying some AT&T Reps are stating the above..

So I guess those AT&T reps suddenly out weigh your "Sr. VP" friend?

lol.. Why do people make so much stuff up or believe any little thing they read. :rolleyes:


I'm not to worried. I think AT&T should be able to handle the people that ordered all the way through that 5pm cut off time which has been floating around on the 15th.


That is some pretty impressive detective work. ;)
 
Didn't take too much.. I just read the last page of the thread where both posts were :p:p
 
Pre Ordered 5:01am on June 15th. ATT has hold on the amount on my CC. Even though it says backordered, confident that will get it on 24th.

orderstatus.jpg
 
Didnt think those two comments necessarily contradicted themselves. My friend who is pretty senior at AT&T (corporate guy) said that the back order comments are arbitrary and orders get fulfilled in order they were placed. There are 2 separate lines internally for premier vs personal.

After reading some threads and calling AT&T, the rep said back order means order placed whereas no back order means order not yet at fulfillment center.

Still unclear why that is great detective work. Believe who you want. I remain hopeful that my friend knows more and that back order is meaningless since I am in the camp with a "0" under back order.
 
Didnt think those two comments necessarily contradicted themselves. My friend who is pretty senior at AT&T (corporate guy) said that the back order comments are arbitrary and orders get fulfilled in order they were placed. There are 2 separate lines internally for premier vs personal.

After reading some threads and calling AT&T, the rep said back order means order placed whereas no back order means order not yet at fulfillment center.

Still unclear why that is great detective work. Believe who you want. I remain hopeful that my friend knows more and that back order is meaningless since I am in the camp with a "0" under back order.

Hmm, I guess we're all just confused :confused: I hardly know what to believe anymore, I have "0" under back-ordered and it's been the same since 6/15... I guess I'll just wait till Tuesday or Wednesday to really know what's going on. I hope I don't have to wait till July 15 though like your previous comment stated, that would seriously suck...
 
I need to stop reading this thread, since it is driving me crazy. On June 15 I had a "0" under backordered. On the 17th it went to "1". I thought this was a good thing since it seemed to be progressing through the process. Then I started reading this thread and didn't know what to think. I ordered it early Tuesday morning with no problems, so I have to assume that the "1" is either a good thing or means nothing, since it was a Premier order. Hopefully, I can now quit reading this thread. That probably won't happen.:(
 
I need to stop reading this thread, since it is driving me crazy. On June 15 I had a "0" under backordered. On the 17th it went to "1". I thought this was a good thing since it seemed to be progressing through the process. Then I started reading this thread and didn't know what to think. I ordered it early Tuesday morning with no problems, so I have to assume that the "1" is either a good thing or means nothing, since it was a Premier order. Hopefully, I can now quit reading this thread. That probably won't happen.:(

It is either a good thing or meaningless. So don't worry. I am hoping it is meaningless.
 
Ordered on the 15th, displays the 16th

Ordered mine at 6am ish on June 15, although it says I ordered on the 16th...and mine has alwyas been in the ordered column, never backordered. Hoping this comes on the 24th, if not before July2d, Ill be away for a month! :(

screenshot20100619at130.png


clearly says 6am :D

screenshot20100619at135.png

I ordered on AT&T's site on the 15th and the website crashed just as I was submitting my CC information. I tried again, but was unable to get anything processed on the AT&T site and didn't know if my order went through or not (since I didn't reach a page with a confirmation number). So I kept trying on the Apple site until I was able to order. I got through on Apple's site with a July 2nd delivery date! Then like a freaking miracle, I get an email from AT&T the following day telling me that they were processing my order. They have me listed as ordering on the 16th, which I know I definitely did not do. So I figured I'd wait to see when the AT&T order ships and keep whichever comes first and cancel the other order. After reading this thread, I decided to call AT&T and they tell me that I will receive my phone on the 24th. They said the site says the 16th, but their system says I ordered on the 15th. I couldn't be any happier. Hopefully the phone rep was serious and not pulling my chain.
 
I ordered my iphone in the AT&T store on the 15th. Order Status says 15th and Processing. The store just called me a few minutes ago to confirm my purchase and said i will get an email when it is shipped.
I asked if there was any way to know when it would be shipped and she replied, "I wish I had some secret information or could lie to you to make you happy, but we have no way of knowing."
I will just keep checking my order status anyway but I feel good about the call and status of my phone.
 
Might be useful to people that want data: Ordered from the premier store. Got my confirmation email 2:29 AM pacific time the 15th. Main store says backordered 1.

The premier store says processing. Card has the full amount pending from AT&T. Calling 1-866-499-8008 resulted in "Your order has been processed and will ship shortly."

mine.png


I have a hunch it's probably going to arrive that first day just based on how quickly I got it ordered, but I don't really care. I'll be so busy that day I might not even get it opened for 24 hours anyhow. My current iPhone is fine and for some reason I'm just not able to obsess over this stuff like I used to.
 
I asked if there was any way to know when it would be shipped and she replied, "I wish I had some secret information or could lie to you to make you happy, but we have no way of knowing."
.

Awesome! I wish all of the reps would be instructed from on high to say that! I like honesty!
 
My order is "Prepared for Shipment" through apple and I can no longer edit the shipping address.
 
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