When you consider the volume that they are shipping, you need to understand that the order that people click their mouse might not transfer 100% into how the warehouse completes the order. This isn't a ma and pa online store shipping 10 things a day. Also, if you think that canceling your order will have a profound effect and cause them to see the err in their ways, I think you are mistaken.
Their customer service could certainly use some work, but I suspect that issues seen in the iPhone shipping can be traced back to the relationship between Apple and AT&T...Apple's secretive policies has got to make it tough for AT&T be consistent when their way of doing things is dictated by their supplier.
Yes waiting sucks. Yes they should ship within the time they give you. I can go on and on... The truth of the matter is that you're an early adopter to an extremely popular product and you knew what you were getting into. If that doesn't work for you, then maybe the iPhone isn't for you.
And I'm not trying to be argumentative, believe me I want my phone ASAP too! I ordered on 7/7 and am still on backorder (16GB on AT&T). It's just how this is going to work. I'm just thankful that they even let us order online so I don't have to deal with going to the store.
I don't think it's a matter of wether the iPhone itself is for me. This is neither my first apple product nor my first iPhone, but your point about being an early adopter is well taken. I had the foresight to reserve my iPad ahead of time and stand online come launch day. Looks like my timing was off with the iPhone 4. The demand for this device is huge, and I jumped in mid furor. I guess I just had one of those gotta vent moments. Apologies peoplePeace.
7/7....*sigh* still back ordered.
woo hoo mine just came off backorder, ordered 7/7, is it fedex overnight?
Hang in there. It felt like an eternity for me, but Mine finally came off of backorder and I was only a day ahead of you. Hopefully yours will come off backorder tonight or tomorrow![]()
MINE IS OFF BACKORDER! YESSS! 7/7 order 16GB from AT&T
Congrats, dude! Me and you have been pretty much side-by-side through this whole process, so I'm hoping mine will come off back ordered soon as well.
MINE IS OFF BACKORDER! YESSS! 7/7 order 16GB from AT&T
The hold that AT&T placed on the funds in your account upon ordering the phone simply expired. You haven't been and won't be charged until your phone has shipped; you haven't been refunded anything. Everything is probably OK but it doesn't hurt to call AT&T to be sure. My phone shipped quickly enough that the hold didn't expire until the phone had already been shipped out.I checked my bank account today and noticed I was up $200+....Anyone else experiencing refunds for their iPhone 4 orders? Does this mean they canceled my order? Still back ordered on the AT&T website. 16gb ordered 7/10
The hold that AT&T placed on the funds in your account upon ordering the phone simply expired. You haven't been and won't be charged until your phone shipped; you haven't been refunded anything. Everything is probably OK but it doesn't hurt to call AT&T to be sure. My phone shipped quickly enough that the hold didn't expire until the phone had already been shipped out.
Follow up, just checked my status...
Still on backorder.
7/7 order, 16gb, in store order.
Concerned email sent this morning, no response yet.
THERE YOU GO DUDE! We rode it through and its finally paying off lol![]()
WOOOOOOOO!!!!!! FINALLY! Mine just came off backorder!!!!
p.s Ordered 7/7 16GB California.
THERE YOU GO DUDE! We rode it through and its finally paying off lol
although us 7/7 16gb customers are finally off back order, now comes the wait for shipping. or at least me..still in progress (but off back order).