it is actually on the UPS site, track by reference instead of number and then select mail innovations (package and freight are the other choices). I have been trying to do a screen print but not pasting in here. Don't do it very often anymore and forget the steps.
Oh and try a couple of times. It every once in awhile bugs out and says it can't find it, but I refresh and it shows up again (guessing it is swamped)
Thank you so much after a week of getting no answers from ATT and no order update info, this worked. No tracking # yet, but at least I know it is there!!
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Your search found 1 package matching your package reference criteria.
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Shipment Reference: (my order #) Shipment Type: Mail Innovations Ship Date Range: 09/15/2011 - 10/13/2011 Destination Country: United StatesDestination Postal/ZIP Code: 06320
(my order #) Not Available