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Ok, 12:48AM EST and I finally got the tracking number email from ATT. Finally they come through and catch up with updating my phone. It's in Memphis and will be to me by 10:30AM. So, folks, don't give up if you have no info yet.
 
This will be 3rd iPhone and along with my wife, our fifth online AT&T order for iPhones. The email communication has always been sketchy, so I can't rule anything out, but i'm not looking forward to my stay in the world of backorder.

10/7 10:30 a.m. Premier online order discounted upgrade from iPhone 4 to iPhone 4S Black 64GB. Hold was placed on credit card on 10/9 and released this morning. No change has been made to my status on the website at any time. Contract has been extended two years from this past Monday though.

AT&T Wireless customer since 2003. So maybe they assume I like the abuse.

I haven't had a hold or a charge to my credit card, and mine is shipping, from Premier at that. It may not be over yet!
 
Business discount?

Didn't feel like creating a new thread. Very new to this iPhone craze. Getting my first one with the 4S. I'm eligible for an upgrade, and on the AT&T site when preordering it says I can get 2GB for $20.75 instead of $25 a month, but the Apple store is the flat $25 rate.

Is this anything special, or something that might go away soon? I'm just curious if AT&T is the best route to go to get one. I'm not really in a rush (I'm assuming all stores will sell out early tomorrow).

Sounds like AT&T might be giving you a business discount or something similar that Apple's systems don't have access to show you. Your bill will come from AT&T no matter who you order from so I'd guess you'll be fine either way. I get a 22% discount off AT&T services over $30 through my work.
 
PackageMapping site is pretty cool

My phone left Orlando at 12:34am (on way to Tampa) and it actually shows an animated little package flying across the map. Too cute.
 
Fedex guy

EVERYONE please keep your hopes high there are so many orders that I have seen that apple has been prepared for all of us. There is jus too much data for FEDEX /UPS to push through the systems then to At&T. So it all about data and you gotta think about the "regular shipments" FEDEX /UPS has. Your order still may say backorder and arrive at your front door Friday. IF you want me to look up a FEDEX tracking number Ill be at work for another 20mins. Send me a private msg and ill try my best to sheed some light on your package.
 
Crossing my fingers hoping that my phone is on its way, and AT&T is just lagging in their systems.. but my debit card still hasn't been charged yet. This is very discouraging.
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8A293 Safari/6531.22.7)

Got a tracking number 20 minutes ago.
Quick summary:
Ordered by phone to AT&T on Friday around 7:30 AM central
T&C email received 10/7 replied 10/9
10/10 order status email showing order number
Many calls and every response imaginable from the reps from not ordered to you will receive it a month from now
Tonight got the email at 11:50 saying order shipped.

I think that I didn't receive any tracking information due to I already live in Fort Worth. All they had to do was deliver it on Friday.

Hang in there everyone. But, this is the last time I try to order by phone.
 
ugh i ordered from att's website, and i'm a premier customer...just ordered regularly and by ordering regularly i mean online...just punched in the info and bam good to go or so i thought...they've had my 4xx on hold for a week now, called premier CS plenty of times

and they assured me i will get my phone tomorrow. My status has been jumping around from attention to preorder to attention and back to pre order. Now the money is released, and i have no tracking...bunch of poo.

i guess that 200,000 overwhelmed att.'s processing system. Guess i will try to locate one at the local radio shack tomorrow

really hate this premier junk never can get through and never can get a simple answer without having to jump through automated teller hell.
 
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Anyone's iPhone still stuck in Indianapolis?

tracking.jpg


I'm wondering if their site is lagging behind as I live in St. Louis and imagine the package would have arrived at the sort facility by now.
 
Don't worry, I'm gonna make Hot Pocktets for those of us that are on the "frowning boat" to keep our spirits high. hahaha


.. the jokes don't take the pain away from not knowing where my little buddy is though.. :(

:D Thanks for the laugh. I'll take a pepperoni and cheese pocket, please!

I felt a little embarrassed about calling FedEx to search by address (my fiance isn't a gadget geek and I wouldn't live down the mockery), so I emailed them. Let's hope I get a response fairly soon.
 
I ordered my phone via AT&T's website, I am a Premier customer (due to my FAN) and I ordered a White 64GB iPhone 4S at 7-Oct 7:00 AM. I had recently upgraded to a family plan.
That morning I get an email from Premier stating that my order has been received.
On the 8th, I see that my credit has been charged (my bank doesn't tell me if it's a hold or not).

Earlier today I was talking to a CSR on the Premier website chat system, and she tells me that my order is being shipped by USPS (lol wut?) and it will ship at earliest on 10/14. I expressed my disbelief but she just apologized.

As of 1:51 AM EDT, I checked my bank account and see that I have more money than I expected, and no longer see that the hold is there. But I suppose that they would really charge me when the phone ships, so the only thing I can determine is that it really hasn't shipped for me. :(

Well either way, I am going to work from home Friday and just hope for the best... :/
 
My package is scheduled to be delivered tomorrow in Arizona. Why is it backtracking? Anyone in this same boat? :confused:
 

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I ordered my phone via AT&T's website, I am a Premier customer (due to my FAN) and I ordered a White 64GB iPhone 4S at 7-Oct 7:00 AM. I had recently upgraded to a family plan.
That morning I get an email from Premier stating that my order has been received.
On the 8th, I see that my credit has been charged (my bank doesn't tell me if it's a hold or not).

Earlier today I was talking to a CSR on the Premier website chat system, and she tells me that my order is being shipped by USPS (lol wut?) and it will ship at earliest on 10/14. I expressed my disbelief but she just apologized.

As of 1:51 AM EDT, I checked my bank account and see that I have more money than I expected, and no longer see that the hold is there. But I suppose that they would really charge me when the phone ships, so the only thing I can determine is that it really hasn't shipped for me. :(

Well either way, I am going to work from home Friday and just hope for the best... :/
It shipped.
 
UPS .. Does AT&T require you sign?

My iPhone 4S 32GB white is being delivered tomorrow by UPS .. Does AT&T require you sign package in person or can you just leave a note on the door with your tracking number on it signed & dated asking them to kindly leave in hall, grage, porch etc etc?
 
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