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That and the fact they are getting half the revenue for some - we are grandfathered so the 256GB model is $699. Maybe AT&T wants to ship the full price units and short change the businesses who have grandfathered pricing in order to boost initial revenues....
I agree on that. Since Premier are paying nearly 1/2 retail cost, it would definitely make sense that consumer orders paying full price get a priority and Premier/business orders at the back of the line.

AT&T reps will feed you that orders are fulfilled as received, but I'm not buying that based on what I've seen so far.
 
That and the fact they are getting half the revenue for some - we are grandfathered so the 256GB model is $699. Maybe AT&T wants to ship the full price units and short change the businesses who have grandfathered pricing in order to boost initial revenues....

The two phones I ordered (SG 256) we had to pay full price thru Premier. Wish we had that grandfathered pricing.
 
The two phones I ordered (SG 256) we had to pay full price thru Premier. Wish we had that grandfathered pricing.
I guess it depends on your companies agreement. I believe our cost on the 256 was $599. Hence why I went this route vs paying ~$1149+tax!
 
The two phones I ordered (SG 256) we had to pay full price thru Premier. Wish we had that grandfathered pricing.

Yeah exactly... The company i am employed for ordered me an iPhone X Space grey 256GB at 8:18am Eastern Time on 10/27 through ATT business premier at FULL PRICE.... So there is no reason I shouldn't be in the same boat as everyone else. This is some serious crap.

My estimated ship date is 12/4 - 12/18 and order is 'in progress' since ordering..... Such B.S. after hearing other responses on this forum.
 
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Yeah exactly... The company i am employed for ordered me an iPhone X Space grey 256GB at 8:18am Eastern Time through ATT business premier at FULL PRICE.... So there is no reason I shouldn't be in the same boat as everyone else. This is some serious ********.
The AT&T rep I spoke with gave me some line about maybe they had "more demand" for business orders, business orders ship out of a different warehouse, all orders ship as they receive them,etc etc.. Seemed like she was just reaching for an excuse of why Premier orders were being fulfilled more slowly/back of the line.

Has anyone on this thread placed a Premier order that has been shipped? @plasticsboss24 you ordered on 10/27 right? Another guy above said he ordered 11/6 and already got his, might have been a consumer order and not Premier.
 
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Has anyone on this thread placed a Premier order that has been shipped? @plasticsboss24 you ordered on 10/27 right? Another guy above said he ordered 11/6 and already got his, might have been a consumer order and not Premier.

We ordered three phones through Premier at 3:34AM EST on 10/27. Given 12/4-12/18 for all three. Out of the blue this week, one of the "in progress" SG 256 phones shipped. The others remain in limbo, so at least one did ship out (and was a grandfathered price).
 
The AT&T rep I spoke with gave me some line about maybe they had "more demand" for business orders, business orders ship out of a different warehouse, etc. Maybe she was just reaching for an excuse of why Premier orders were being fulfilled more slowly/back of the line.

Has anyone on this thread placed a Premier order that has been shipped? @plasticsboss24 you ordered on 10/27 right? Another guy above said he ordered 11/6 and already got his, might have been a consumer order and not Premier.


Correct, yes i ordered through ATT business premier on 10/27 at 8:18am with it just showing in progress and a ship date of 12/4 - 12/18.
 
The AT&T rep I spoke with gave me some line about maybe they had "more demand" for business orders, business orders ship out of a different warehouse, etc. Maybe she was just reaching for an excuse of why Premier orders were being fulfilled more slowly/back of the line.

Has anyone on this thread placed a Premier order that has been shipped? @plasticsboss24 you ordered on 10/27 right? Another guy above said he ordered 11/6 and already got his, might have been a consumer order and not Premier.

I finally broke down and called our new Premier Rep today. She was no help of course. She stated you can tell from the time ordered we did our part but I'll check on my end. She looked at her computer and said yes your dates for delivery are between December 4-18. She said they went backordered immediately on preorder day so they are in high demand. I guess I am not opposed to waiting my turn in line but when you see so many others who ordered days after you getting delivery it makes me extremely frustrated. Thank you for this group it does help when others are in the same boat as you. I am just hoping AT&T Premier starts shipping the preorder phones SOON!
 
I finally broke down and called our new Premier Rep today. She was no help of course. She stated you can tell from the time ordered we did our part but I'll check on my end. She looked at her computer and said yes your dates for delivery are between December 4-18. She said they went backordered immediately on preorder day so they are in high demand. I guess I am not opposed to waiting my turn in line but when you see so many others who ordered days after you getting delivery it makes me extremely frustrated. Thank you for this group it does help when others are in the same boat as you. I am just hoping AT&T Premier starts shipping the preorder phones SOON!
Thanks @melanielynn4 @ksoze @plasticsboss24 for all sharing your Premier order experience. It does appear that Premier orders are delayed in favor of AT&T Consumer orders. As time has gone on, obviously Apple is devoting more and more resources to ensuring that their own stores and online orders get stock first and everyone else is 2nd fiddle. From some of the other carrier forums, like Verizon others are saying that 10/27 orders are still sitting as well.

As well as Premier orders appear to be 2nd class to consumer orders regardless of price maybe because of supply chain factors, legacy systems or processes. Hopefully, we see some movement in these by next week. I think we will see maybe a 1 week or so push up of the orders however I wouldn't expect them to move real quick like the Apple orders.
 
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Woohoo. I lost my place in line at Apple and ordered on AT&T on Nov 6th with shipping date of
12/12/2017 and 12/19/2017. Received notification that it shipped today and arrives Monday.
 
Woohoo. I lost my place in line at Apple and ordered on AT&T on Nov 6th with shipping date of
12/12/2017 and 12/19/2017. Received notification that it shipped today and arrives Monday.

That's good to hear. I impulse ordered a 64gb space gray on 11/9 and had a ship date of Dec 1 -Dec 8. Been lurking here ever since.
 
Woohoo. I lost my place in line at Apple and ordered on AT&T on Nov 6th with shipping date of
12/12/2017 and 12/19/2017. Received notification that it shipped today and arrives Monday.

What model did you order? I ordered 11/9 so hoping that would mean I get a shipping notice soon.
 
I ordered a Space Gray 256 on 11/6 with original 12/12/17-12/19/17 shipping dates. I was notified yesterday that it shipped and it arrived today. - FedEx via Ft. Worth to Nashville
 
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Man, told myself I wasnt gonna upgrade this year and caved into the hype. Silver 256GB Estimated to arrive Dec 14-18th.
 
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I ordered a Space Gray 256 on 11/6 with original 12/12/17-12/19/17 shipping dates. I was notified yesterday that it shipped and it arrived today. - FedEx
I ordered two SG 256’s (one for myself and one for my wife) over two days before you did and am still ‘in progress’. I knew that I was going to have to wait a while but seeing orders shipped when they were placed well after is very frustrating.
 
That's good to hear. I impulse ordered a 64gb space gray on 11/9 and had a ship date of Dec 1 -Dec 8. Been lurking here ever since.

That's kind of how I finally ordered. Hadn't planned on getting one until the buzz died down some, but ordered on the 10th, figuring if the X arrived before Christmas, I could pass my 6S+ down as a kind of Xmas gift for my mother-in-law, which she's been wanting anyway. When I got the notification that my shipping window was 11/27-12/4, I of course then wanted it to deliver even sooner.
 
I ordered a Space Gray 256 on 11/6 with original 12/12/17-12/19/17 shipping dates. I was notified yesterday that it shipped and it arrived today. - FedEx via Ft. Worth to Nashville
Wow. Good news for you. That stinks for some of us business customers (Premier) who've had orders sitting since launch day some of us. Mine was the 3rd much later that some of the others, AT&T still sitting on them.

This further shows that either business customers are being delayed intentionally or they are not doing this FIFO.
 
That's kind of how I finally ordered. Hadn't planned on getting one until the buzz died down some, but ordered on the 10th, figuring if the X arrived before Christmas, I could pass my 6S+ down as a kind of Xmas gift for my mother-in-law, which she's been wanting anyway. When I got the notification that my shipping window was 11/27-12/4, I of course then wanted it to deliver even sooner.

I have been Android for the most part. Had a 3G, 5S and a 6S+.Had been toying around with switching back for some time. I usually have 2 phones that I swap between and had an upgrade on my line. Outside of my Pixel every other Android started to suck a month after using it. Looking forward to the X for the gesture based navigation. I miss that from the Nokia N9.
 
Ordered a Silver 64 on 11/9 from premier and it shipped today, 11/17. Originally quoted 11/24-12/1.
 
I have been Android for the most part. Had a 3G, 5S and a 6S+.Had been toying around with switching back for some time. I usually have 2 phones that I swap between and had an upgrade on my line. Outside of my Pixel every other Android started to suck a month after using it. Looking forward to the X for the gesture based navigation. I miss that from the Nokia N9.

I’ve been an iPhone user since the original version, so it’s not unexpected that I would upgrade.

Crazy thing is I just got the shipped email from AT&T showing my X will deliver on Monday. It’s clear Apple has quickly caught up on the backlog. I am really psyched for all the updates the X brings, especially the size, as I’ve always thought the + size were just too big.
 
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