Anyone who didn’t have to put in credit card info during the order process go to preparing for shipping yet?
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Carrier AT&T Pre-Order and Dispatch Thread
- Thread starter stuey12345
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I typically don’t preorder and instead prefer to camp the ATT store the night before. Since the launch into November (it gets butt ass cold here) I chose to preorder for the first time.
Tried Apple and ATT apps on 5 endpoints (apps, PC, Mac, and tablets). Apple Store never showed up, but my Mac got right into ATTs queue at 12:01am. Ended up with some kind of error in Safari about too many redirects so lost that queue.
On my PC I finally got into ATT and placed an upgrade for 3 lines (2x SG256 1x S256). Orders placed at 12:19, 12:22, and 12:29. I got an email for each order and the 5am email if You’re good to go with 11/3 dates. I just checked my order status on the ATT app and the 2 SG256 (ordered at 12:22 and 12:29) are preparing to ship, but the 1 S256 placed at 12:19 is still processing.
Tried Apple and ATT apps on 5 endpoints (apps, PC, Mac, and tablets). Apple Store never showed up, but my Mac got right into ATTs queue at 12:01am. Ended up with some kind of error in Safari about too many redirects so lost that queue.
On my PC I finally got into ATT and placed an upgrade for 3 lines (2x SG256 1x S256). Orders placed at 12:19, 12:22, and 12:29. I got an email for each order and the 5am email if You’re good to go with 11/3 dates. I just checked my order status on the ATT app and the 2 SG256 (ordered at 12:22 and 12:29) are preparing to ship, but the 1 S256 placed at 12:19 is still processing.
Yup, my first one has it on the bill and is preparing to ship, as is my second one which I paid for with CC while checking out. Insane issues with CC tho, NONE of them were working (working everywhere else) at that time, had to use a debit card. Later found out Amex flagged it as fraud, even though I called them a few hour prior telling them what was going to happen. Ugh.
Got the AMEX fraud issue also. You would think AMEX would realize one of the biggest order dates was happening and lots of cards would be getting hit by AT&T, VZ and Sprint in the wee hours of 11/27.
Yes. 2 different orders, both did not have to pay tax up front, both are preparing to ship.
What configuration if you don’t mind me asking? I got order confirmation at 3:07am and still in progress for me
Timestamps of notifications from AT&T
1:08AM MST - Credit card charged $50
4:07AM MST - Received email "Here's an update on your order..."
4:08AM MST - Received SMS txt message "Good news! Your order ... is almost ready to ship."
Just logged in online to check status this morning and noticed the status change to "Preparing to ship" with 11/3 Delivery.
64GB Space Grey
1:08AM MST - Credit card charged $50
4:07AM MST - Received email "Here's an update on your order..."
4:08AM MST - Received SMS txt message "Good news! Your order ... is almost ready to ship."
Just logged in online to check status this morning and noticed the status change to "Preparing to ship" with 11/3 Delivery.
64GB Space Grey
Mine was at 3:33 (eastern). So maybe it is getting close to change to preparing to ship.
Wow that’s sucks! I had that issue with Capital One! I wonder why some orders are asking for CC info and others are being billed to the account?
Preparing to ship
Ordered 1:58am CST via ATT
256GB SG
Item status:
Preparing to ship
We're getting your order ready to ship.
Delivery by date:
November 3, 2017
Probably to late now to change the delivery address... Would rather have it delivered to my work instead of my house...
Same here. Had my SG 256 ordered at 3:11 and my wife’s Silver 256 ordered at 3:13. Both at a Nov. 3 delivery date. Both order emails out instantly and then a 6 AM or so email that my wife’s phone was all set. I logged onto the AT&T app ane there was this strange message alert that read “Don’t want your order cancelled?” and a number. When I called no one at AT&T could tell me why the order was not going to ship even though I had an order number and it was showing as an order on my account. Two plus hours on the phone and endless chats I ended up reordering at 11:30 AM and getting another Silver 256 instead of the SG. It still had a Nov 2-10 ship date unlike the December SG dates. Plus I figured I’d been in space for a long time and why not change it up.No white bezel made the change easier.
Anyway, every year it’s the same thing with AT&T. Really annoying.
I had a similar issue, but it was two orders, one from Apple ordered at 3:11am with a 2-3 week delivery (that never went through, reservation shenanigans) and the ATT one. I clicked cancel on the ATT one, but the Apple one never went through and I tried to uncancel. My order says "In Progress" but also has a note that cancellation request has been received. I've been repeatedly assured that the cancellation does not appear in any check of my order. They assured me that if it does, I'll be able to reinstate the order with the original ship date window.
That's the weird thing, I ordered a Silver 256GB at 10:38am and got a Nov 2-10 window. Not sure how that happened. We'll see.
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Yeah, wouldn't mess with it now but don't think you can make changes or cancel once it goes to prepare to ship.
Any Silver 256’s on the move
EDIT - just checked again and all 3 are now Preparing to Ship.
Yes. I just added the tax to bill. Just got preparing to ship