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I placed my order at 4:33AM. I have gotten the initial email, a follow up email saying 'we're good to go' as well as a text yesterday saying 'my order was almost ready to ship'. I've been checking the status and it's still 'in progress'. I'm keeping my fingers crossed that I see some movement tomorrow.
 
Hey guys I apologize if this question has already been addressed in this thread, but does anyone’s order status have this additional NOT_AVAILABLE item listed? Should I be concerned?

Also has anyone with an 11/2-11/10 ship date seen movement?

Thanks
4EBDED2E-A155-47D8-946D-9DAE36734B50.jpeg
 
So with AT&T trade in option:
To get the most money back? - I have an iPhone 5, 5s and 6 all in great condition.
I presume I can only trade one in.

Is it better to go to a store and trade one in or send it by mail?
Any idea of what we would get for either of these?
I’d rather keep the 6 for another phone but will there be a big trade in price difference from the 5s to the 6?
 
I've called AT&T . They said they didn’t see anything other then my iPhone X. I too have the same not available item. Under my iPhone X order.


Hey guys I apologize if this question has already been addressed in this thread, but does anyone’s order status have this additional NOT_AVAILABLE item listed? Should I be concerned?

Also has anyone with an 11/2-11/10 ship date seen movement?

Thanks
View attachment 729039[/QUOTE
 
Hey guys I apologize if this question has already been addressed in this thread, but does anyone’s order status have this additional NOT_AVAILABLE item listed? Should I be concerned?

Also has anyone with an 11/2-11/10 ship date seen movement?

Thanks
View attachment 729039

I’ve always understood that extra item to be the SIM card and/or the “welcome kit” they send you with a new device. Confidence level is not high on that claim though, haha!! :)
 
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My att order is under a line that I never used an upgrade on, and my Apple order is under my line that has my current 7+ on next every year. If my att order comes first (it looks like it will), can I cancel my Apple order and put my att order under that line? Anyone have any experience doing something like that?
 
My order is preparing for shipment but the *6737# says backorder? I am so confused. Still says 11/3 on the website.
 
What is *6737#? Some way to check order status on your phone? I would just go by the website.

It is just a different way. My ATT website shows "Preparing to Ship'. I am just pointing out that precedent is that "back-order" after "preparing to ship' in *6737# was a positive thing in previous pre-orders. It is the point where they are just waiting to assign a phone and shipping label to your order.
 
It is just a different way. My ATT website shows "Preparing to Ship'. I am just pointing out that precedent is that "back-order" after "preparing to ship' in *6737# was a positive thing in previous pre-orders. It is the point where they are just waiting to assign a phone and shipping label to your order.

Is there any precedent for having no "preparing to ship" status but having "back-order" in *6737# at all? Because if so then that's where I'm at.
 
guys with or without delivery status updates....you have until about Weds before orders may or may not change...after mid day weds if you haven't had a status change, THEN u should press the panic button
 
The *6737# says can't find your order, LOL. Fortunately the order status website shows in progress 256 SG
 
calling CSR about status updates this early is a waste of time....they are only stating what they want you to hear most of the time, they have little control....the devices aren't really in their hands to make moves...
 
The *6737# says can't find your order, LOL. Fortunately the order status website shows in progress 256 SG
same can't find my order message but online says in progress with 11/2 ship. as in years past a lot of these phones are in the us already and won't ship until as late as a thursday.
 
I placed my order at 4:33AM. I have gotten the initial email, a follow up email saying 'we're good to go' as well as a text yesterday saying 'my order was almost ready to ship'. I've been checking the status and it's still 'in progress'. I'm keeping my fingers crossed that I see some movement tomorrow.
What did you order?
 
I had my order confirmed at 6:28AM Pacific Silver 256 I have a ship date of 11/2-11/10. Anyone know if that means it will get there on release day?
 
Honestly I wouldn't even be concerned with status updates if they hadn't failed to notify me that they were cancelling my first order. When they screw me over, I will light their asses up until I see an end result.
 
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Honestly I wouldn't even be concerned with status updates if they hadn't failed to notify me that they were cancelling my first order. When they screw me over, I will light their asses up until I see an end result.
what does your estimated ship date currently say when you check the order status?
 
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