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ya'll with preparing to ship stress about the smallest things lol smh....here's a bit of info...if you ordered before 9am on pre order day, you WILL receive your phone if you ordered through AT&T... if it says preparing to ship, no need to keep chatting/checking....you're fine :).....
I ordered at 6:06am. If I get my order on Friday I’ll buy you a beer.
 
What and when did you order?

64GB Silver, ordered 10/27 @ 9am PST, yes that says 9am Pacific and it is reading preparing to ship.
Screen Shot 2017-10-30 at 6.32.25 PM.png
 
Screen Shot 2017-10-30 at 6.32.25 PM.png

I ordered a 64GB silver well after launch on 10.27 @ 9am PST. Mine flipped to "Preparing to Ship" on 10/29, but it is still showing an estimated 2nd-10th. So what do you guys think, if I'm preparing to ship already should I get it on Friday the 3rd? Technically it IS in that window...
 
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I ordered my 64gb Space Grey on the 27th at 11:36 am EST. I never got a confirmation email so I called the support today and they had me go to a website to confirm the terms and conditions. Mine shows 12/4-12/18 shipment date and is still "In Progress". However, the rep on the phone told me that it showed her mine is expected to ship on 11/3. She was very surprised, as she said most were pushed back until December. Hopefully she is right and I will get it this Friday!

Edit: I am a premier account if that matters.
 
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I spoke to an agent about accepting the T&C from the link they provided, and nothing showed, and said it couldnt find my order. The agent stated that, in that case, my order is good to go....Let's hope so.

I am so hung up on that alert I received about "Don't want to cancel your order?"

I got my order in at 4am, and I think it would have been cancelled by now if everything wasn't copacetic.

256 SG
 
We’re in the same window. After getting the reservation message from Apple after many error messages and refreshes my husband told me he was so annoyed he didn’t care if he got it anymore. I couldn’t sleep so I ended up on the att website a couple of hours later and got a SG 64 for him at 5:58 EDT. Later that day he received a text saying it was preparing to ship, but online it still says in progress for 11/2-10.
 
I also have the 11/2-11-10 ship date but I’m still “in progress”. It’ll get here when it gets here. Tbh I thought I’d be looking at a December ship date since I ordered at 10am est on the 27th
 
I still get a preparing to ship for Nov. 3 delivery. Where are the phones? China? Are they being flown into the US?
 
AT&T Chat Representative

Menard : As I can see here, I do see here that the order is already received and waiting for shipment this Friday, 11/03/2017

Menard : You can always check the status of the order via www.att.com/orderstatus

John: No
John: it is scheduled delivered
Menard : Yes, that is correct.

Menard : It will be delivered this Friday

John: Can I get any tracking number?
Menard : As I have checked it here, since the device is not yet shipped, the only reference number that we have is the order number 22-33xxxxxxxxxxxxx

John: So far it was not shipped
Menard : Yes, that is right.

Menard : It is still with in our warehouse preparing for shipment

John: Will it ship through Fedex or UPS?
John: warehouse ?
John: You mean in US?
Menard : Yes, that is correct.

Menard : Our warehouse is Texas. That's where the device will be coming from.

Menard : That depends, we do not have the details of the shipment here on our end.
 
Ordered 2:25am EST 256SG currently preparing to ship.

So odd, I too ordered before the initial drop at 2:44AM EST. My order isn't showing up on the account, manually entering the order number in AT&T Order Status gives In Progress / Delivery Date 11/3 (how it's been since placing the order), however, I received an email earlier today saying it was on backorder, but they'll ship earlier than processing.

Mdm1RAf.png


Texting *6737# says "The items in your order are currently on back order, and we will notify you by email as soon as these items ship."

Odd how it'd be backordered if it went through before launch and there are people showing preparing for shipment after me. Unless it's the model/color thats reliant.
 
Is ATT requiring a signature upon delivery? For the last 3 phones I’ve pre ordered through them UPS/FEDEX just left them between my storm and front door. No sig required.
 
So odd, I too ordered before the initial drop at 2:44AM EST. My order isn't showing up on the account, manually entering the order number in AT&T Order Status gives In Progress / Delivery Date 11/3 (how it's been since placing the order), however, I received an email earlier today saying it was on backorder, but they'll ship earlier than processing.

Mdm1RAf.png


Texting *6737# says "The items in your order are currently on back order, and we will notify you by email as soon as these items ship."

Odd how it'd be backordered if it went through before launch and there are people showing preparing for shipment after me. Unless it's the model/color thats reliant.

Thats odd because I always had a 11/3 ship date. That email came in before the 3 oclock drop.
 
I still get a preparing to ship for Nov. 3 delivery. Where are the phones? China? Are they being flown into the US?
The bulk orders will be leaving China later today to arrive in Fort Worth, Tx by Thursday morning and be turned around and shipped out for overnight delivery on Friday 11/2.

Dave
 
The bulk orders will be leaving China later today to arrive in Fort Worth, Tx by Thursday morning and be turned around and shipped out for overnight delivery on Friday 11/2.

Dave
Woo for us Texas folks! Located in Houston, my phone only has to come 200 miles to me :apple:
 
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