Carrier AT&T Pre-Order and Dispatch Thread

[SamGabbay]

Ahhh Dave. So glad to see you here spreading facts and knowledge. 😀

When I text the *6737# I get the back order status, when I check the status online it says Preparing for shipment. I believe that logic is flawed just a bit.

Sam

 

[dave006]

More than 90% chance of FedEx Overnight from Fort Worth. There are always exceptions due to contracts and delivery areas so it is never 100%.

Dave

 

[patcar]

Created it here.

https://forums.macrumors.com/threads/att-11-2-11-10-pre-order-status-thread.2082266/

I can’t find any replies for this thread anymore. What happened? So curious about the 11/2-11/10 status updates.

 

[Avenger]

Any device that is not currently in the warehouse is considered back-ordered. So until Thursday your iPhone X is in back-order status when the bulk shipment arrives from China to the warehouse.

So if it is in Preparing to Ship, that means your actions are all complete and AT&T has completed all processing steps and your order can no longer be modified or cancelled before it ships from the warehouse.

Dave

Did you work for ATT? I don't know for sure but I would think the phones are already in their warehouse, if not definitely before Thursday. Just my gut feeling mind you. I know the back order status is strange but I just think it means unfulfilled or something like that. ATT has too many ways to check your order status which are inconsistent, that's for sure.

 

[elcapitan10]

More than 90% chance of FedEx Overnight from Fort Worth. There are always exceptions due to contracts and delivery areas so it is never 100%.

Dave

So if we have a November 3rd delivery date, but the status is still showing In Progress, we shouldn't worry?

 

[Nebulance]

Any device that is not currently in the warehouse is considered back-ordered. So until Thursday your iPhone X is in back-order status when the bulk shipment arrives from China to the warehouse.

So if it is in Preparing to Ship, that means your actions are all complete and AT&T has completed all processing steps and your order can no longer be modified or cancelled before it ships from the warehouse.

Dave

Thanks for the info! Does this mean that when we get a tracking number later this week, we can't ask FedEx (or whomever) to hold the package at a pickup location? Would be easier to do that than hope to beat them to my place on delivery day (will be at work).

 

[Steve686]

Any device that is not currently in the warehouse is considered back-ordered. So until Thursday your iPhone X is in back-order status when the bulk shipment arrives from China to the warehouse.

So if it is in Preparing to Ship, that means your actions are all complete and AT&T has completed all processing steps and your order can no longer be modified or cancelled before it ships from the warehouse.

Dave

Could back ordered also be the label given to your order if the phones are already in AT&T staging warehouses but not labeled for individual delivery yet in relation to each preorder?

 

[Omarvvalles96]

I can’t find any replies for this thread anymore. What happened? So curious about the 11/2-11/10 status updates.

i cant find it either

 

[white_horse]

I can’t find any replies for this thread anymore. What happened? So curious about the 11/2-11/10 status updates.

i cant find it either

I'm pretty sure it was combined with this thread judging by where my reply to that thread ended up.

 

[Desmondhuz]

I ordered a 256 silver on 10/27 at 8:30am CST and order status is "In progress". It used to be "preparing for shipment". We'll have to wait and see....

Hey guys I apologize if this question has already been addressed in this thread, but does anyone’s order status have this additional NOT_AVAILABLE item listed? Should I be concerned?

Also has anyone with an 11/2-11/10 ship date seen movement?

Thanks
View attachment 729039

i have that too. I believe it’s the sim that’s already pre-installed but listed as another item since u can order SIM cards individually. I don’t think it’s anything to be too concerned about 🙂

 

[badazz33]

Paypal

i'll be looking for that ....paypal

 

[Avenger]

Could back ordered also be the label given to your order if the phones are already in AT&T staging warehouses but not labeled for individual delivery yet in relation to each preorder?

I guess it's all speculation. I've pre-ordered about 5 or 6 iPhones from ATT over the years and they always follow this flow. If it says "Preparing to Ship" on the web status either now or by tomorrow you should be good. I just don't remember exactly if the shipping labels got printed on Wed or Thurs.. I remember getting the FedEx Alert from my FedEx account but forgot which day.

 

[Omarvvalles96]

Has anyone seen movement updates for orders 11/2- 11/10? im currently in progress

 

[badazz33]

Paypal

direct msg i'll shoot u my paypal

 

[xoxo_Tresie]

Maybe it got merged with another thread of the same title?

 

[Praxeus]

Apologies if this was commented on earlier in the thread. Does anyone know if delivery of the phones will require signature? Thax

 

[HRodMusic]

Apologies if this was commented on earlier in the thread. Does anyone know if delivery of the phones will require signature? Thax

im a little worried because Fedex is notorious for delivering packages to the wrong address here in my work area... i should have shipped the phone home lol

 

[Steve686]

I guess it's all speculation. I've pre-ordered about 5 or 6 iPhones from ATT over the years and they always follow this flow. If it says "Preparing to Ship" on the web status either now or by tomorrow you should be good. I just don't remember exactly if the shipping labels got printed on Wed or Thurs.. I remember getting the FedEx Alert from my FedEx account but forgot which day.

And also in the past, there have been orders delivered to people’s doors with NO shipping status update online.

 

[Damalixxer]

So my silver iphone x 256gb had prepare to ship, delivery by nov 3 for the last two days and now I check today, status says backordered, wtffffffffffffff

 

[BigTomCallaghan]

Apologies if this was commented on earlier in the thread. Does anyone know if delivery of the phones will require signature? Thax

Some in here in the last couple pages have said it is not required, I have no idea, just relaying the info for visibility...

 

[Avenger]

And also in the past, there have been orders delivered to people’s doors with NO shipping status update online.

Can't confirm since I don't remember but it never happened to me at least.

 

[Budd76]

Has anyone seen movement updates for orders 11/2- 11/10? im currently in progress

None for me. I’ve ordered a Silver 256GB X at 7:54AM Fri. I’ve been “In Progress” with no updates beyond the first email and text Fri afternoon. I also ordered a Black 256GB X about 10 minutes later. That has a Dec 1 -12 expected delivery window. Also no updates or changes. I told myself I wasn’t going to get antsy but here I am hoping for some news.

 

[Danewho]

Has anyone seen movement updates for orders 11/2- 11/10? im currently in progress

Nada for me either. I ordered SG 256GB 3:55 ET and still In Progress.

 

[goofy810]

So my orders have moved to prep for shipping but i just got this from Amex



Hello xxxx,



The pending $1217.94 charge from APPLE ONLINE STORE that was marked for monitoring on 10/27/2017 has not yet posted to your account.



Charges are sometimes posted to an account more than four days after the initial authorization was requested. Please continue to monitor your account at americanexpress.com.



If this charge is posted to your account, please review the details for accuracy. You may dispute or inquire about this charge by using the online Inquiry and Dispute Center or by calling the number on the back of your Card.



You can always log in to check your account balance and other details of your American Express account.



Thank you for your Card Membership.



American Express Customer Care

 

[Damalixxer]

has anyone's status gone from prepare to ship to backordered?