Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
What do you mean your new reprocessed order

I was one of the many who had their order cancelled without my permission. 256GB Silver, original delivery window 11/2-10, quoted for 11/3 delivery. It's been about 4 days of being in contact with AT&T trying to get them to rectify their mistake.

Finally I had an e-Com rep who actually knew their job reprocess my order over the phone and restore my shipping window through override.

Just curious. What day and time did you preorder.

Just asking because I ordered at 3:07:01am and got the Good to go email @ 3:29am.

Yes. Nov. 3 delivery...

I preordered before 9 AM on 10/27. See above for specifics.
 
Last edited:
I just check my order online and I see this:

upload_2017-10-31_10-36-7.png


:)
 
Spoke to someone yesterday and she stated..
"Worst case you will have your phone by 11/13. If it ships 11/10 with 2-3 day transit. If it ships 11/2 figure delivery on 11/6. BUT if it ships 11/2, theres also still a chance it could deliver on 11/3 depending on the carrier used". So while there was no actual answer, it wasn't necessarily bad news.

Here’s what rep just told me in a chat, I have same shipping window.

We provide 11/02/2017 as the first day of the shipping date and I am seeing here that the delivery will be in priority shipping and rest assured that you will get the order within 11/03-11/04/2017.
 
  • Like
Reactions: Danewho
I have the same order time as you, 302 AM EST time still says NOVEMBER 3 delivery date. From the look of all these pre orders I haven't seen any at all before 302 am. Mostly all over them are after 315-5am
My order time 10/27/2017 at 3:01:15 a.m. ET I was att.com and there was a countdown. When 11:59 PM (Pacific) hit it automatically went to the login screen, and I ordered. Very easy this year.
 
After some delay Friday 10/27, finally was able to complete my order at 3:22am EST. To my shagrin it was already at a 2-3 week wait for shipping with delivery between 11/17-11/24. Is there any chance at all that I could receive it sooner, based on any of your past experiences? This is my first time to jump in on a pre order, even though I’ve been all Apple all the time since about 2003. Thanks.
 

Attachments

  • 5688F390-0969-401A-8533-291D62439EAC.jpeg
    5688F390-0969-401A-8533-291D62439EAC.jpeg
    102 KB · Views: 146
After some delay Friday 10/27, finally was able to complete my order at 3:22am EST. To my shagrin it was already at a 2-3 week wait for shipping with delivery between 11/17-11/24. Is there any chance at all that I could receive it sooner, based on any of your past experiences? This is my first time to jump in on a pre order, even though I’ve been all Apple all the time since about 2003. Thanks.
I ordered at 3:32 cst and I’m preparing to ship..
[doublepost=1509472049][/doublepost]
I ordered at 3:32 cst and I’m preparing to ship..
 

Attachments

  • 5ACA9753-6312-4623-8B6C-93DE3C466839.jpeg
    5ACA9753-6312-4623-8B6C-93DE3C466839.jpeg
    84.1 KB · Views: 107
Would be helpful if posts included the model being discussed. 64G units appear to be shipping first and were obviously sold out last.
 
Silver/256 ordered 10/27 6:59AM EST still In Progress with ship dates of 11/2 - 11/10.

This update from "Simon S.":

Simon S: I have checked it with the backend team and you will get the device delivered by the 5th November.

Simon S: According to the latest update I would like to inform you that the orders which were placed before 28th will be delivered by the 5th November.

Simon S: You will get it by the 5th for sure!
 
I preordered @ 3 am, 12 pst, and i received an Nov 3 delivery date. I haven’t received a tracking number , and in my att account it still says prepairing your shipment with still a NOV 3 delivery date. Anyone else getting the same information as me ?
 
I preordered @ 3 am, 12 pst, and i received an Nov 3 delivery date. I haven’t received a tracking number , and in my att account it still says prepairing your shipment with still a NOV 3 delivery date. Anyone else getting the same information as me ?


Same here...
 
Would be helpful if posts included the model being discussed. 64G units appear to be shipping first and were obviously sold out last.
Ordered my 256GB silver att iPhone x through Apple directly. Anyone believe I still may receive mine earlier than the 11/17-11/24 delivery window I currently have? Even though my order went through officially (emailed order number) at 3:22 am EST 10/27/17
 
I preordered @ 3 am, 12 pst, and i received an Nov 3 delivery date. I haven’t received a tracking number , and in my att account it still says prepairing your shipment with still a NOV 3 delivery date. Anyone else getting the same information as me ?
I’m preparing to ship, silver 256gb at 3:32est 11/3 shipment but nothing on ups that I’m able to pull up
 
I preordered @ 3 am, 12 pst, and i received an Nov 3 delivery date. I haven’t received a tracking number , and in my att account it still says prepairing your shipment with still a NOV 3 delivery date. Anyone else getting the same information as me ?
Better than mine, I also preordered at 3am eastern time and it still says "In Progress", it never went to Preparing to Ship. It does say November 3rd delivery date though.
 
Silver/256 ordered 10/27 6:59AM EST still In Progress with ship dates of 11/2 - 11/10.

This update from "Simon S.":

Simon S: I have checked it with the backend team and you will get the device delivered by the 5th November.

Simon S: According to the latest update I would like to inform you that the orders which were placed before 28th will be delivered by the 5th November.

Simon S: You will get it by the 5th for sure!

Woah if that's true, I'm happy. (Silver/64 ordered 10/27 at 4:15 pm. EST/ Shipping 11/02-11/10, Preparing to ship)
 
  • Like
Reactions: BrianSoCal
Silver/256 ordered 10/27 6:59AM EST still In Progress with ship dates of 11/2 - 11/10.

This update from "Simon S.":

Simon S: I have checked it with the backend team and you will get the device delivered by the 5th November.

Simon S: According to the latest update I would like to inform you that the orders which were placed before 28th will be delivered by the 5th November.

Simon S: You will get it by the 5th for sure!
I got a very similar answer during a chat with a rep last night. Silver 256 ordered at 6:52am, with a 11-2 to 11-10 delivery.
 
I preordered @ 3 am, 12 pst, and i received an Nov 3 delivery date. I haven’t received a tracking number , and in my att account it still says prepairing your shipment with still a NOV 3 delivery date. Anyone else getting the same information as me ?

Same here...not worried about it, I'm sure they'll start sending shipment notifications tomorrow. AT&T usually sends via FedEx and if you have a FedEx account you'll get a notification as soon as the shipping label is created.
 
Ordered my 256GB silver att iPhone x through Apple directly. Anyone believe I still may receive mine earlier than the 11/17-11/24 delivery window I currently have? Even though my order went through officially (emailed order number) at 3:22 am EST 10/27/17

You're in the wrong thread bud. This is for phones ordered through the carrier (AT&T).
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.