That gives me better hope, I ordered at 302 am Friday. Weird I had the site up for a while and automatically went to pre order screen and ordered right away.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Carrier AT&T Pre-Order and Dispatch Thread
- Thread starter stuey12345
- Start date
- Sort by reaction score
That gives me better hope, I ordered at 302 am Friday. Weird I had the site up for a while and automatically went to pre order screen and ordered right away.
Mine changed to backordered on my silver 256 this am after two days of being prepare to ship, but there's a cancelation link towards the right side of the screen screen
So I read in this thread that phones ordered from AT&T are being dispatched from DFW? What are the odds that we'll get them on early on Thursday if we happen to live in DFW?
They are shipped on Thursday via FedEx next day air. It doesn't matter how close you are since it won't be delivered the same day.
Also, those posting status changes...include your size/color please when commenting. Seeing patterns helps our obsessiveness
AGAIN go the notice that I need to contact ATT to avoid having my order cancelled. AGAIN called them and was told they need to reprocess my order (originally placed 10/27 at 4:22 EST). I AGAIN hung up and went to the ATT store who said the order shows it should ship for delivery 11/3. She said "if" it gets cancelled I'd have to reorder. WHY WOULD IT GET CANCELLED. They are so messed up. "There's nothing I can do. Sorry."
[doublepost=1509500937][/doublepost]This is what they are telling me I need to do, but refuse to guarantee my delivery for 11/3. My order was placed 10/27 @ 4:22am EST. What can I do?
ATT store says everything is fine.
[doublepost=1509500937][/doublepost]This is what they are telling me I need to do, but refuse to guarantee my delivery for 11/3. My order was placed 10/27 @ 4:22am EST. What can I do?
ATT store says everything is fine.
Last edited:
Maybe we should’ve just became members of the press and we wouldve gotten ours already 
Pre-order via AT&T Website: 10/27/2017 at 7:45 a.m. ET
Model: Space Gray 256GB
Order status: Preparing to ship
Delivery by date: November 3, 201
Model: Space Gray 256GB
Order status: Preparing to ship
Delivery by date: November 3, 201
Last edited:
Wow.. I'm jealous. I ordered the same phone, 4 hours earlier, and have 11/2-11/10 ship dates.
Update on my Apple IUP order placed through the Apple Store App. I was originally on the 11/17-11/24 date for delivery and they bumped me up to 11/16-11/24 LOL. One day earlier, thanks Apple! Hope to see some movement tomorrow or the next day to next week.
Dear people, ATT’s phones are sitting in some warehouse in Dallas,TX or Memphis, TN. They won’t ship until Thursday and you won’t get shipping notices before Wednesday at the earliest. Relax.
But. But. But. But. But. Tomorrow is Wednesday! How can we relax?
So, I just got a text message from ATT that says my order has been processed and they gave me another order number. I now have a confirmation # and a P.O. #. One shows the order was placed on 10.27 and the other shows 10.30. Anyone else have this? I only ordered one phone and ATT says it’s normal to receive both a confirmation and P.O. number. I’m just confused why the order dates are different.
Was everyone charged tax when they ordered? It says I would be billed on my next statement.
Did everyone receive an email after pre-order? My at&t order looks normal w/ nov 3rd delivery expected, but didn't get anything via email??
Mine said it would be on the next bill.
[doublepost=1509504422][/doublepost]
I only received one email after my preorder. I never got the second email or text.
Received a email conformation right after order and text messages saying we got your order and it will ship out soon 2 hours later.
SG 64GB
October 27 3:02 am ordered
I ordered same exact model phone over 4 hours earlier and have a 12/4-12/18 ship date. Me thinks the AT&T ordering system has a random number generated order cue.
I wish I could disagree with this but the CSR I talked to over the phone when I called to verify my order made no sense and was full of false info, including a promise that within 24 hours I'd get another email asking for some more steps because "it was an upgrade" and that my tax charge would be billed to my next statement (ended up just on a random cc already saved on the acct.).
If you have the patience to look back through past pages, you'll find customer service reps really are saying whatever to make you feel better. All you really have is patience (which is a-okay). Good luck to people who were told by CSRs that they reinstated or overrode their orders to get it to them by Friday, I really hope it's true. If you do, definitely re-mention that for record-keeping purposes.
I ordered same color and model @ 4:24 and I am still in progress. I’m in Louisiana
So after 2 days of prepare to ship and 1 day of backorder, ATT cancelled my freaking order stating that there is an issue with the shipping address, I'm on the chat with them smh
Convo with ATT Rep. Ordered at 6:27 Pacific. Silver 256GB
Enrique: Has ship date of 11/2 - 11/10. Wondering if I will get it release day
Kristian: I'll go ahead now and check for your order afterwards I'll give you the status of it
Kristian: Sure
Kristian: Please hold on
Kristian: Awesome!
Kristian: I do see here that your order is now in progress and now at warehouse and being packed. And it will be delivered on Nov. 3rd. No worries, you will receive a notification once it is ready to be shipped.
Kristian: All iPhone X with that date range will be delivered on Nov. 3rd
Enrique: Has ship date of 11/2 - 11/10. Wondering if I will get it release day
Kristian: I'll go ahead now and check for your order afterwards I'll give you the status of it
Kristian: Sure
Kristian: Please hold on
Kristian: Awesome!
Kristian: I do see here that your order is now in progress and now at warehouse and being packed. And it will be delivered on Nov. 3rd. No worries, you will receive a notification once it is ready to be shipped.
Kristian: All iPhone X with that date range will be delivered on Nov. 3rd
Last edited:
My order just changed to "Preparing to Ship" for Space Grey 256g with 11/2-11/10 dates. Ordered at 3:57 am ET, in Tennessee. And when I dial *6737# it tells me my order is in backorder.