Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Carrier AT&T Unlimited Data Plan Throttling Limit Increased to 22GB

bueller1 said:
Out of curiosity what is it that you do all day to reach 50GB? I use 10 on average and I thought I used my phone more than the average user..
Click to expand...

i don't average 50gb, but i do average about 25gb. i stream podcasts and music on my commute to work and back home (40-45 mins each way). i watch netflix/hbogo/amazon prime when i'm on the treadmill/eliptical (60-90 minutes 5-6 days a week). i use my phone more than anything to surf reddit and fantasy football stuff. i never turn my wifi on.
 
either people are bs'ing or it's area specific. I know lots of people on the old 700 minute nations wide plan like myself in my area and not one has gotten a text and/or has unlimited talk in their account.
 
joekix said:
i just tried to switch online and it said i would have to remove family unlimited text. so i stopped the process.
Click to expand...
Same with me, tried it online and said it conflicted with Family Unlimited Texting,
so I'm wondering if I lost that if it would go to a text plan with a certain number of texts per month?
 
TypeMRT said:
I can hardly believe after all these years the throttling limit increased from 5GB to 22GB. And AT&T actually explains the throttling (slow speed and increased latency) happens only on congested towers and can vary by the second. I always go over 5GB but never over 20GB, so for me unlimited is finally actually unlimited.
AT&T is really trying to avoid paying that big FTC fine and at the same time screw over people that finally ditched their unlimited plan to pre-order the iPhone 6s somewhere else.
Now if we can only get tethering...
http://9to5mac.com/2015/09/15/att-w...ion-until-users-hit-22gb-an-over-4x-increase/
Click to expand...
yeap, we can thank the FTC for this, if it wasn't for their efforts AT&T would still charge by the MB lol.

I'm pretty excited because I always pass 5, I go around 6-8GB a month and w this new cap I will stream w no worries my tv shows. :D
 
  • Like
Reactions: Applejuiced
Hmm. Mine is saying unlimited minutes when I view my plan details, but when I check the number of minutes I have, it still shows the 700 minutes + however many rollover.
 
joekix said:
i just tried to switch online and it said i would have to remove family unlimited text. so i stopped the process.
Click to expand...

FredV said:
Same with me, tried it online and said it conflicted with Family Unlimited Texting,
so I'm wondering if I lost that if it would go to a text plan with a certain number of texts per month?
Click to expand...

Most likely you currently have the legacy family unlimited messaging that included unlimited calls to any mobile number. This messaging plan no longer exists. You'll be forced to drop it when you downgrade your Talk plan but you can just re-add the normal family unlimited messaging plan afterwards.

You can confirm this is what you have currently by clicking "add or change services" > "data & texting" > "texting". You'll see your current plan for $30 and then a second plan that also is $30. Your plan will no longer be available after downgrading but the other one will still be there as an option afterwards. It's moot because you won't need the unlimited calls to any mobile number since you'll have unlimited anytime minutes.

Then when all is settled you can call retention and request they change you to a $20 family unlimited messaging plan to save an additional $10. I wouldn't do this until AFTER you downgrade your talk plan because it might drop off during the downgrade as it's not a standard plan you can normally select.
 
Last edited:
  • Like
Reactions: dave420, joekix and Applejuiced
dancefreak said:
Most likely you currently have the legacy family unlimited messaging that included unlimited calls to any mobile number. This messaging plan no longer exists. You'll be forced to drop it when you downgrade your Talk plan but you can just re-add the normal family unlimited messaging plan afterwards.

You can confirm this is what you have currently by clicking "add or change services" > "data & texting" > "texting". You'll see your current plan for $30 and then a second plan that also is $30. Your plan will no longer be available after downgrading but the other one will still be there as an option afterwards. It's moot because you won't need the unlimited calls to any mobile number since you'll have unlimited anytime minutes.

Then when all is settled you can call retention and request they change you to a $20 family unlimited messaging plan to save an additional $10. I wouldn't do this until AFTER you downgrade your talk plan because it might drop off during the downgrade as it's not a standard plan you can normally select.
Click to expand...

I think I get it, it'll be what I see as the "Family Unlimited Messaging" instead of what I have which is "Family Unlimited Messaging with Mobile to any Mobile". If I switch to the 550 plan and to the other messaging plan, I'll probably have to pay the month in advance on my next bill for those two separate things right? I ask because I intend to upgrade to the 6s on a new 2yr, and I know they sometimes add a month advance or other charges on the first bill, so I don't want a tremendous bill.
 
FredV said:
I think I get it, it'll be what I see as the "Family Unlimited Messaging" instead of what I have which is "Family Unlimited Messaging with Mobile to any Mobile". If I switch to the 550 plan and to the other messaging plan, I'll probably have to pay the month in advance on my next bill for those two separate things right? I ask because I intend to upgrade to the 6s on a new 2yr, and I know they sometimes add a month advance or other charges on the first bill, so I don't want a tremendous bill.
Click to expand...

Yeah that's exactly it. I couldn't speak to your concerns about paying a month in advance but when you switch plans you can backdate to the start of your current cycle so in theory there won't be any overlap or need for prorating.
 
dancefreak said:
Most likely you currently have the legacy family unlimited messaging that included unlimited calls to any mobile number. This messaging plan no longer exists. You'll be forced to drop it when you downgrade your Talk plan but you can just re-add the normal family unlimited messaging plan afterwards.

You can confirm this is what you have currently by clicking "add or change services" > "data & texting" > "texting". You'll see your current plan for $30 and then a second plan that also is $30. Your plan will no longer be available after downgrading but the other one will still be there as an option afterwards. It's moot because you won't need the unlimited calls to any mobile number since you'll have unlimited anytime minutes.

Then when all is settled you can call retention and request they change you to a $20 family unlimited messaging plan to save an additional $10. I wouldn't do this until AFTER you downgrade your talk plan because it might drop off during the downgrade as it's not a standard plan you can normally select.
Click to expand...


thanks! what does it mean to call retention?
 
joekix said:
thanks! what does it mean to call retention?
Click to expand...

Call customer service and select the option to cancel. You'll be routed to the retention department that has the ability to offer things that regular customer service can't give you. Pretty much it's the only department you should ever deal with if you have a customer service billing concern if you don't want to bang your head against the wall.
 
  • Like
Reactions: RabbitLuvr, Applejuiced and joekix
dancefreak said:
Call customer service and select the option to cancel. You'll be routed to the retention department that has the ability to offer things that regular customer service can't give you. Pretty much it's the only department you should ever deal with if you have a customer service billing concern if you don't want to bang your head against the wall.
Click to expand...

hey, i appreciate your help. i just changed my plan and it's gonna save me about 25 bucks. i'll try to call retention when i get brave enough :)
 
joekix said:
i just tried to switch online and it said i would have to remove family unlimited text. so i stopped the process.
Click to expand...
550 vs 700
1. 550 has max 3 lines vs 700 maximum 5 lines
2. On 550 you cannot have unlimited messaging for 20. I know some guys able to get it

I want to have the ability to have 5 lines, so I stopped on 700, even if you call retention they cannot add 4th or 5th line on 550 plan.
 
imlynxy said:
550 vs 700
1. 550 has max 3 lines vs 700 maximum 5 lines
2. On 550 you cannot have unlimited messaging for 20. I know some guys able to get it

I want to have the ability to have 5 lines, so I stopped on 700, even if you call retention they cannot add 4th or 5th line on 550 plan.
Click to expand...

it was actually family unlimited text and mobile to mobile. i had it removed and added family unlimited text for 30.00 which was the same price as family unlimited text and mobile to mobile.
 
BeeGood said:
I gave mine up last year because of the 5GB cap.

But I feel like I made the best decision possible with the info I had at the time, so it's all good. Congrats to everyone who stuck it out and held onto their unlimited plans...you've been vindicated!
Click to expand...
Yeah, I mean at the time I was getting throttled like a week into my billing cycle, and the new data share was cheaper and allowed me to use that data across all my devices. I just assumed at&t would make things even more difficult to keep the udp, like add more restrictions never would have thought they would actually reduce them.
 
Never got the text message but just checked my acct my 550 plan now says unlimited... and my also very glad my UDP acct now won't get throttled until 22gb very happy to finally get rewarded being long time att customer not that i actually ever had any issues with them other than the occasional throttle
 
Got a question. When the new policy came out around May I never was throttled after 5GB and never read reports online that anyone else was.

I live in a heavily populated areas, prob the top 5-6 metros in the country so I'm sure there are lots of congested towers in the Philly area and like I said I never experienced being throttled at .50 Mpbs speeds.

Question/s; does the new policy state your speeds will be reduced, if so to what speeds? Or does it state you'll be throttled at .50 speeds?
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back