Picked up my brown box replacement today. Same amount of light bleeding on the iPad I had swapped it for. The first iPad I swapped out had less bleeding than the replacement.
SO - my first iPad had considerable light bleeding - it's replacement was worse (brand new, in box, straight from Foxconn), and now the brown box replacement (and I'll note the "FINAL" replacement) is just as bad as the second.
Guess I should have kept my original. I was told by management that no more replacements would be issued. I will receive a refund if I decide to try and swap this ****ing thing again.
I don't understand why I should settle for a product that has an obvious screen defect, when the screen is the primary component of this device. I watch TV, and movies at night, and at any percentage of brightness, the yellow blobs on the corner of each screen stand out. If my flat screen LCD HDTV had this issue, you can bet your ass I'd be getting a new one.
Guess I'm stuck with this, or my money back...I'm upset as an avid apple consumer to have to settle with these options, and am even more upset at apples lack of QC or acknowledgement of this issue.
For the record, management advised their new policy on this issue was ONE swap, or a refund. This was my second swap (so in total 3ipads)...all with the same issue, with the first being the least apparent.
Will be writing a formal letter of complaint to Apple. I don't expect anything, but I simply want to express my concern with QC, on an almost $1,000 electronic device.
Apple is known for their excellence in product design and customer service, but this is just ridiculous, and unacceptable. Am I being OCD and neurotic? Maybe...but I have expectations on electronics that cost upwards of $1000, which like all of us I a very sure work VERY hard for.