Ordered a Sprint 64GB+ SG online for store pick up in my So Cal store. My credit card was charged last night and my order status changed to "Preparing your item for pickup". I'm getting nervous! I hope I get my ready to pick up email soon.
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Best Buy pre orders
- Thread starter TheMacApple
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Just got my 6s, in and out in 10 minutes.
No line, no one else there. Did not bother waiting for email notification which did not generate till I was at the store this morning.
I was getting ready to head out to BB but I just got a text telling me it's ready for pick up ha. Stores don't open here till 30 more minutes. Sooo excited!
Welcome to the forum. In a short time you will be rocking the new iPhone, enjoy!
Do you have any written proof of this policy of theirs? Not trying to be a jerk or anything but on these forums I'm just asking people to show me written proof of the things that they say so I don't get my hopes up and it's all a bust. That would be wonderful if I could for sure have it by next Friday. Because I have a 6S coming from AT&T today and you only have 14 days to return it. I will only keep one; either the 6S or the 6S plus whichever I like better.
ugh my iPhone 6s 64Gb verizon rose gold is back ordered never got an email but signed into my account and it said back ordered I'm so upset....
Hmm, so I just got an email saying my iphone 6s plus is ready for pickup. It's the Verizon 6s PLUS 64GB Space Grey. I would not be surprised when I show up that it is not there. Also I placed my order on the 21st of Sept. I'm stuck at work until 6pm, hmmm
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My iPhone 6S Plus 128GB Space Gray Verizon is in Backorder. Any idea when the next shipment of phones would arrive, or would I have to wait a week
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So yours said preordered status yesterday and today you checked and it says back ordered? I ordered iPhone 6s Plus 64gb Verizon Sept 12th and my status still shows in preordered. I still have yet got a email or call. Plus when I went into the store last night they told me they didn't have mine and that they only received 5 64gb plus for Verizon. He told me it could come in the truck that night or over the weekend. Fingers crossed.
The 6 Plus last year was not that easy to come by last year at launch anywhere, especially at Best Buy.
NOT true at my Best Buy! I pre-ordered, called Best Buy last night and manager said I could get my pre-ordered iPhone if I showed up when they opened, even if I hadn't received my pickup email yet.
Went there, walked in right when they opened, with another gal right ahead of me. Went to Mobile phone dept. Showed my receipt and asked for my iPhone 6s Plus and the manager said, "I'm sorry, we only recived one and she's buying it right now." I asked if she pre-ordered?" He said, "No." I asked how they could sell a walk-in a pre-ordered iPhone?" He answered, "It didn't have your name on it." I asked if anyone else had pre-ordered that specific iPhone?" He said, "No, you're the only one, sorry about that."
I am beside myself! I'll get over it but what a crappy way of doing business!!
It is in an email, how can I show it? This is the quote, but I don't mind showing the email.
"I was able to look a little further into our incoming inventory – it does not appear that we will get your phone in tonight. I do see that we are allocated 1 of the unit that you pre-ordered, which means that unit is yours. The good news is that there is a possibility that your phone is coming directly from Apple (via UPS or FedEx) instead of our normal channels, which means that it may arrive tomorrow. I will keep my eyes open for it and I will reach out to you as soon as I see/hear anything. Worst case scenario, all pre-orders are guaranteed to arrive within 7 days of launch – I do not expect yours would even arrive that late."
As long as your within 14 days of when you get the device.
I guess so but will they get one in 14 days? You may need to return it beforehand and wait. Last year I wanted to try a 6 Plus, I kept walking into Apple stores and all they seemed to get was Sprint variants which nobody wanted. That was in about 2 weeks from launch.
Stopped by my local store at 8am. No line, I was the only person there. I pre-ordered online on Sep 12. I never received an email and my order status online has not changed from pre-order. I usually pre-order in store annually. I told them I pre-ordered online and he asked my name. He looked on his sheet and said it is not in yet. I then asked, how far down the list am I? My name and order was not even on the list. ONLY those who ordered in store are on the list.
To all the Best Buy employees/management, at what point will the local store get the list of online pre-orders? How are the online orders being filled vs in store pre-orders? Are they being pulled from different shipments (i.e. direct drop ship vs fulfillment center)? The online order seems like a total disaster when the manager of the mobile department has no record of any online orders.
To all the Best Buy employees/management, at what point will the local store get the list of online pre-orders? How are the online orders being filled vs in store pre-orders? Are they being pulled from different shipments (i.e. direct drop ship vs fulfillment center)? The online order seems like a total disaster when the manager of the mobile department has no record of any online orders.
Yes they are 2 different list,but we fulfilled orders in the order they came in.
Thanks for the reply. If everyone who ordered online before the store even opened to take pre-orders should receive their phone first, why did the manager have no list any online pre-orders? At what point will they receive the list? I saw the list of in store pre-orders as well as the phones that had come in and had been tagged for those who ordered in store.
It didn't have your name on it, what the heck kind of response is that when you showed them proof you preordered? Do not understand how the other person got one unless your specific variant was not that one they sold her.
TBH I have no idea,my manager combined both online and in store preorders on 1 list in the order they received so maybe they did that?
That's the only thing I think that could of happened. If it was no and it was the same model he preorderd and they sold it I highly reccomend contact the GM and even the DM. That would down right be unacceptable.