I’m home delivery, ordered Sunday afternoon, and have just called CPW and been given a tracking number confirming delivery tomorrow!. No confirmation email from CPW yet bu they did say that the tracking number wouldn’t be checkable on the public facing DPD tracking site until late tonight / tomorrow morning.
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Carphone Warehouse UK iPhone X Order Updates.
- Thread starter Nintendolinky
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I ordered just before 10:30 27/10, SG 256GB, home delivery.
Just got off phone to CPW with a woman telling me that they were receiving stock tomorrow and then notifying people of their delivery times then, "could be the 10th". Tried to explain that people are already receiving tracking numbers for store deliveries, and possibly even home ones, but got nowhere.
Crossing my fingers but not wildly optimistic.
Just got off phone to CPW with a woman telling me that they were receiving stock tomorrow and then notifying people of their delivery times then, "could be the 10th". Tried to explain that people are already receiving tracking numbers for store deliveries, and possibly even home ones, but got nowhere.
Crossing my fingers but not wildly optimistic.
Just phoned again and been told that my order is "ready for picking" but that it's showing a dispatch date of 10th. SG 256GB. 
Would be handy if the people who said they're getting dispatched emails with home delivery would say when they ordered and which model really...
Would be handy if the people who said they're getting dispatched emails with home delivery would say when they ordered and which model really...
I didn't pay until 8pm. Don't think it matters since you don't lose your place in the queue but... seeing people with Saturday and Sunday orders being dispatched makes me nervous....
I'm 100% for 10th November according to Twitter and Chat.
I hope they're right as I won't be in Newcastle tomorrow.
I hope they're right as I won't be in Newcastle tomorrow.
I just phoned CPW as I got an email to clarify details. When I asked about delivery date, they told me that it has been delayed by another week and that it is now estimated for the 17th of November. So I cancelled my order and will not stick to my apple order which is estimated 13-20th. Hopefully Apple will stick to their promise and maybe even over-deliver!
Was just told on live chat my 64gb silver is still set for tomorrow and will receive my tracking number this evening - fingers crossed !
What's frustrating is the communication really, or lack thereof.
The lady I spoke to on the phone was helpful enough, but told me something completely differently to the one beforehand. She said my order was "ready for picking", which I presume it must have always been since they took the money out of my account on the day of the order (unlike Apple), but that it is "showing as delivery on the 10th".
Her words "some people will be receiving their phones a couple of days after release"... First world problems I know but "a couple of days" is not 7 days. I have an order in for the same phone with Apple but thanks to their app not allowing me access until 8:07am delivery on that is 13-20th and isn't likely to change. If the earliest I can get a phone from CPW is the 10th then there isn't really a lot of point me keeping that order.
Don't think I'll be ordering from CPW again based on the misinformation and lack of information I've had so far.
The lady I spoke to on the phone was helpful enough, but told me something completely differently to the one beforehand. She said my order was "ready for picking", which I presume it must have always been since they took the money out of my account on the day of the order (unlike Apple), but that it is "showing as delivery on the 10th".
Her words "some people will be receiving their phones a couple of days after release"... First world problems I know but "a couple of days" is not 7 days. I have an order in for the same phone with Apple but thanks to their app not allowing me access until 8:07am delivery on that is 13-20th and isn't likely to change. If the earliest I can get a phone from CPW is the 10th then there isn't really a lot of point me keeping that order.
Don't think I'll be ordering from CPW again based on the misinformation and lack of information I've had so far.
Wow, exact same position as myself! I also never managed to get access to apple store until around 0805 and got 13-20th and now CPW are telling me that my delivery date is being delayed until 17th!! Not impressed. They even had the decency of taking money from my account last week!
Oh dear. Yeah the fact that they charge us before even dispatching the phone is ridiculous.
I don't think they will dispatch them separately like Amazon. So if one is delayed the other one will be aswellOrdered at 7.48am on friday and still no update
.I ordered a SG 256gb at about half 10am (they’re website was still showing 3rd Nov delivery and I fell for it haha) and I’ve not received anything and had to call them to find out it had been delayed, not enjoying being kept in the dark! Definitely going to try JL tomorrow
I ordered the same model at 10:10AM and spoke to them on the phone earlier and they said it was definitely coming tomorrow... Weird there's such a conflict of information.