Almost 1 year ago, I ordered the CarPlay2Air dongle for my 2019 Mazda MX-5 (Miata) with factory CarPlay and never got it to work. I sent it back. On Cyber Monday, the price on the CarLinKit 2.0 module was so low that I could not resist ordering one to see if improvements would make it work for me. On Day 1, I got nowhere. On Day 2, I did the same thing as Day 1, and suddenly a search screen popped up, I made a BlueTooth connection, CarPlay came on the screen and all worked well as I drove for 40 minutes, did some shopping with multiple stops and starts, and drove back home. (When I say "all worked well," I think there was 1 problem. Several times after stopping and restarting, the search screen came up again and I had to re-connect before getting to CarPlay. I believe that after one successful connection it should have gone direct to CarPlay on subsequent restarts.)
On Day 3, it was as if Day 2 had never happened. After repeated efforts, I could not get any indication that the dongle was doing anything. Mostly it glowed red and the Mazda Connect screen said USB Disconnected. It would stay red for about 15 seconds, then flash green for less than a second, then back to red. This cycling repeated endlessly, never staying green long enough to bring up CarPlay or a search screen. I decided to unpair the dongle and my phone and then re-pair, but I never could get anything to come up to re-pair the BlueTooth connection.
CarLinkIt tech support wanted me to get the version number of the dongle firmware, but since I had no more connection at all, I was never able to get to any screen that would tell me the firmware version number.
Does anybody have any suggestions? I am looking for a step-by-step path to get re-connected, or at least to find out what version firmware I have. Since it did connect one day and worked well all day, I know that it is possible for it to work, so there must be a way to get re-connected. I have not done any firmware upgrade or anything else that might brick the dongle, so it should be in the same state it was in when it worked.
On Day 3, it was as if Day 2 had never happened. After repeated efforts, I could not get any indication that the dongle was doing anything. Mostly it glowed red and the Mazda Connect screen said USB Disconnected. It would stay red for about 15 seconds, then flash green for less than a second, then back to red. This cycling repeated endlessly, never staying green long enough to bring up CarPlay or a search screen. I decided to unpair the dongle and my phone and then re-pair, but I never could get anything to come up to re-pair the BlueTooth connection.
CarLinkIt tech support wanted me to get the version number of the dongle firmware, but since I had no more connection at all, I was never able to get to any screen that would tell me the firmware version number.
Does anybody have any suggestions? I am looking for a step-by-step path to get re-connected, or at least to find out what version firmware I have. Since it did connect one day and worked well all day, I know that it is possible for it to work, so there must be a way to get re-connected. I have not done any firmware upgrade or anything else that might brick the dongle, so it should be in the same state it was in when it worked.