Got the exact same message, they should be sending out my replacement this week hopefully.
I have the silver and I still feel like there is quite a bit of flex. I think this is the sacrifice we make when using a hard case.
Got the exact same message, they should be sending out my replacement this week hopefully.
Yeah, me too, exact same message, and replacement under way.Got the exact same message, they should be sending out my replacement this week hopefully.
I have the silver and I still feel like there is quite a bit of flex. I think this is the sacrifice we make when using a hard case.
They meaning what? The new iteration of the case?Did they resolve the micro scratches like other reported?
Yes, on the new version. People posted here that the're getting the micro-scratches around the bezel.They meaning what? The new iteration of the case?
Yes, on the new version. People posted here that the're getting the micro-scratches around the bezel.
I got the notification and communicated with Caudabe, the new revised versions are in. If you want to pick one up now, its the time!
What exactly are the changes?I got the notification and communicated with Caudabe, the new revised versions are in. If you want to pick one up now, its the time!
I can attest. Had the original lucid clear from before iPhone X launch day. I received an email from Caudabe support asking how I liked it about 2 weeks ago. I told them it looks terrific but I have some creaking when I squeeze it, especially on one side. They sent me a new one no questions asked and it is without a doubt a more snug fit. A perfect fit. And it feels a tad sleeker. It feels right. Still slick as hell but a case that does the X justice in showing it off. Best case on the market. I’ve tried a few others, Torras, Caseology, and Apple leather. Returned all the others.I ordered the Lucid Clear case last week. I was told by Caudabe Support that I'm receiving the new version.
It's the best clear case for iPhone X in terms of the material and design.
I prefer the buttons are cutout, love the feeling of pressing the real buttons (most clear case they're covered).
I have the black Sheath case but Lucid Clear is my favorite case.
I'm still getting used to the smudges and micro scratches on the case (thank god NOT on iPhone X).
What was changed to Lucid Clear?
Based on Caudabe's own investigations since the iPhone X launched, they've discovered that the space gray iPhone X is slightly thinner than the silver iPhone X. They menionted the difference is so minute that Apple doesn’t officially announce it but the difference is definitely there. They've made slight adjustments to their tooling and the new batches are now shipping. Hope this helps!![]()
I ordered the Lucid Clear case last week. I was told by Caudabe Support that I'm receiving the new version.
It's the best clear case for iPhone X in terms of the material and design.
I prefer the buttons are cutout, love the feeling of pressing the real buttons (most clear case they're covered).
I have the black Sheath case but Lucid Clear is my favorite case.
I'm still getting used to the smudges and micro scratches on the case (thank god NOT on iPhone X).
What was changed to Lucid Clear?
Based on Caudabe's own investigations since the iPhone X launched, they've discovered that the space gray iPhone X is slightly thinner than the silver iPhone X. They menionted the difference is so minute that Apple doesn’t officially announce it but the difference is definitely there. They've made slight adjustments to their tooling and the new batches are now shipping. Hope this helps!![]()
Hi,
Thanks for checking in. Really glad to hear you like your Lucid Clear. No updates at the moment, although the latest plans we've been privy to show an extremely minor adjustment to just a couple of points on the case. Both the look and the effect will be barely noticeable. The design team wanted to preserve the near-invisible feel and look of Lucid Clear so any changes will be very minimal. There's still no ETD on the revision right now, but we'd be happy to keep you posted. And the offer for a replacement product in lieu of a revised Lucid Clear still stands!
Charlotte @ Caudabe Customer Support
Caudabe Support
It may be ever more slippery if that’s possible, or maybe my hands needs to get used to it/break it in all over again.Is the new version still a bit slippery? One of the only things holding me back.
I don't believe Caudabe is lying to you. Not sure how they keep track of people they need to contact for the revised version. I'd email support@caudabe.com again and remind them that you're still waiting for the revised Lucid Clear. It should be no problem sending one to you. I noticed it was Charlotte from Caudabe Support that responded. She's very nice and informative!That's strange, I've been emailing them over the past month and they keep insisting they will reach out to me when an updated version is released. Not sure why they are lying to me, unsure of what to do next.
I ordered and received the Lucid Clear yesterday after reading a lot of recommendations on this thread, however I wasn't as happy with that case as I had been with their Veil XT and Sheath cases.
Maybe I'm just not a 'clear case' kinda guy as I found the case to be far too slippery for my liking and the case had a lot of hard edges. The case is a huge fingerprint magnet too and I also suffered from one of the sides creaking whenever I handled the phone.
I reached out to their support team (who were fantastic as always) and they offered me a replacement with no questions asked (besides my postal address). I Kindly asked them if they could send me a Veil XT in red instead (I already have it in black) and they were only too happy to oblige.
As with @rperalta, I was speaking with Charlotte who was very helpful.
Now if only they could have a UK-based store or sell it on Amazon.co.uk over here and I'd be so happy!
Somehow agreed. The Sheath is a great case And provides a good hand-grip compared to the lucid clear. But again they don’t serve the same purpose and u cannot get a better handgrip on a clear case unless u add a froasted texture that would ruin the main purpose of having a clear caseI ordered and received the Lucid Clear yesterday after reading a lot of recommendations on this thread, however I wasn't as happy with that case as I had been with their Veil XT and Sheath cases.
Maybe I'm just not a 'clear case' kinda guy as I found the case to be far too slippery for my liking and the case had a lot of hard edges. The case is a huge fingerprint magnet too and I also suffered from one of the sides creaking whenever I handled the phone.
I reached out to their support team (who were fantastic as always) and they offered me a replacement with no questions asked (besides my postal address). I Kindly asked them if they could send me a Veil XT in red instead (I already have it in black) and they were only too happy to oblige.
As with @rperalta, I was speaking with Charlotte who was very helpful.
Now if only they could have a UK-based store or sell it on Amazon.co.uk over here and I'd be so happy!
Somehow agreed. The Sheath is a great case And provides a good hand-grip compared to the lucid clear. But again they don’t serve the same purpose and u cannot get a better handgrip on a clear case unless u add a froasted texture that would ruin the main purpose of having a clear case
Somehow agreed. The Sheath is a great case And provides a good hand-grip compared to the lucid clear. But again they don’t serve the same purpose and u cannot get a better handgrip on a clear case unless u add a froasted texture that would ruin the main purpose of having a clear case