If I cancel my order I will get my watch even later because there isn’t stock anywhere. The people in this thread are annoyed because if we had known about the holiday we would have ordered elsewhere. You can keep justifying and defending them but at best they miscommunicated and at worst deceived to lock people in with them. Meanwhile they have held onto $750 of my money and haven’t delivered on their end.
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Does bhphoto usually get a good supply ?
- Thread starter enthawizeguy
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They can NOT deliver what Apple has not sent them! Lots of people waiting. I just got my 2nd 44mm SBSS yesterday.
Like I said there is not much B&H can do to force Apple to give them stock.
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It appears they're now also back ordered 2-4 weeks (it says on their site) for 44mm SS black with sport band. Maybe you guys bought up all their stock
I know I got two of them. Love the SBSS. Ordered at 3am.
We don't know if that's the reason because they've been away for 10 days! All I know is I cancelled my best buy order that I placed within 2 minutes of preorders to buy from BH with the understanding that while I might not get it on launch day, I'll get it the following week. Now it looks like I'll get it sometime next week, it will probably end up being 3 weeks removed from launch. Its not the end of the world, and its probably still worth the 70+ bucks saved, but it is annoying and frustrating that they weren't upfront about it. "Well you can cancel" is not a justification for sloppy business.
It's interesting that B&H isn't charging the WA tax, but they displayed a message saying that they will notify WA state of my purchase and amount.
So what is WA state going to do with that? Send me a tax bill?
That is exactly what they will do.
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Who told you that you would get the week after introduction? Who's understanding was that!
You took a chance to save $70 in tax and you lost.
Sorry B&H's religious practices got in your way.
I am done here. You will love it when you get it, I surely love both of mine!
I put the watch in my shopping bag on the abt site and it showed that they would indeed charge sales tax.
Why are you so invested in defending B&H's bad communication about their stock and when they would be fulfilling orders?
YOU CAN NOT FILL ORDERS IF APPLE DOES NOT SEND YOU STOCK!
I defend B&H because this is not their fault. You people took the risk to save $70.
B&H did not promise you a date of delivery!
I am sitting on a BH preorder as well and I also don't think the angst about the delivery dates and store closure are legitimate. The only statement ever made on a product page was that they'd begin shipping on 9/21. No one was ever guaranteed a ship date for their particular order, and the closure for the Jewish holiday was on the home page with a banner. They didn't hide anything, nor has there been a lack of transparency some are alleging.
There is, however, a perfectly legitimate complaint about their pre-order charging practices. It's a bad policy to take payment in full for an order you are not sure when you can delivery to your customers. There's no reason to do that whatsoever. I personally don't care, as if I have to pay it on this bill cycle or next doesn't make a difference to me, but for many it matters. BH should be lambasted for it and change it immediately.
There is, however, a perfectly legitimate complaint about their pre-order charging practices. It's a bad policy to take payment in full for an order you are not sure when you can delivery to your customers. There's no reason to do that whatsoever. I personally don't care, as if I have to pay it on this bill cycle or next doesn't make a difference to me, but for many it matters. BH should be lambasted for it and change it immediately.
I have a watch. I easily cancelled my order with B&H and got one from another source just as easily. I am not worried about it at all. But I am also not insulting those who are reporting their experiences with this company. No one has said an exact date was promised - their own website was misleading in several ways I believe. I received several notices from them that clearly proclaimed shipping to begin on 9/21. I have no problem with them observing whatever religious holiday they want. I would buy from a company who closed for the solstice if they wanted. There is no reason for you to shout and get worked up at those who are merely reporting their experience. Do you have stock in their company?
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Who got charged in full? I didn’t. Temporary authorization.
Honestly you aren't adding anything to this thread and are just coming off as a B&H shill. People are frustrated and they are allowed to be. You have no idea what their stock situation is and nobody else does because they aren't communicating anything! They took a bunch of peoples money, made it seem like there would be stock and that it would be shipped out much earlier. That's both shady and annoying. Please just stop responding to this thread and making people even more annoyed.
Has anyone had any movement on their orders today? Should we expect any info tonight or are we assuming we will get some tomorrow?
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I did. I used Apple Pay. I believe everyone that used paypal or apple pay got charged in full. If you used their regular checkout I believe those are charged when shipped. I consider that a distinction without a difference. They still need to figure out a way not to charge in full no matter the payment method.
I got charged in full when I placed my order. They clearly stated it would be charged in full. I used paypal.
I would be annoyed if I was still waiting for a watch I preordered on Launch day.
However, as a photographer, videographer, and video editor, I have trusted B&H photo for expensive gear for at least 20 years. I just bought a used camera from them for $2,800 because I trusted the condition they claimed it was in.
I think they started selling Apple equipment to support photographers and videographers, and have expanded into items like the Watch as part of being an Apple reseller.
The bottom line is that I think they are better focused on serving professionals than they are able to serve consumers trying to avoid paying sales tax.
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I have used B&H before and I would use them again for things other than apple unless it was known to be in stock at the time I was ordering.
You are assuming they didn’t receive stock. I can’t believe they wouldn’t have gotten any. Best Buy did, for example.
They just aren’t shipping because of Succot. Whether they have stock on hand is undetermined. We will find out tomorrow.
No movement here, I assume tomorrow they are also off so we will hopefully get info from them on the 4th. I’m not holding my breath.
Their office is opening at 8:00 AM tomorrow the 3rd.
I ordered a 44mm SB with sport band on the 16th of Sept. I just got my email today (6:06AM EST) stating that the item is backordered. First email I've received since the confirmation one the day of.
Anyone have an estimate on that backorder? I'd expect 1-2 weeks, but I honestly don't have any expectations.
Anyone have an estimate on that backorder? I'd expect 1-2 weeks, but I honestly don't have any expectations.