Ouch! Honestly, it’s pot luck... in the beginning, it wasn’t so bad because even if they got it wrong, I didn’t already have the band they actually sent - got some bargains that way.
Consulting my spreadsheet, I have 32 bands in my collection that came from CeX, but have returned AT LEAST 22 - I had to add a tab to my spreadsheet to track returns - that’s how bad it got.
More recently, 2 attempts at Black/White Nike ended up being Pure Plat/Black, one attempt at Pure Plat/White was ALSO Pure Plat/Black - bear in mind these were all boxed...
All their Obsidians appear to be Anthracites, their Cargo Khaki was Back/Cool Grey...
I have had at least 6 fakes, including a Milanese Loop
I could go on...
I recently saw they claimed to have Cloud with a Ceramic pin and Light Bone/Black and chuckled to myself thinking ‘no chance...’ - I'm sorry you got bitten by one of those.
I have my eye on a Grey Ceramic they have, but I reckon it’s 50-50 that it’s actually an S3 Silver Alu, simply because it says ‘Ceramic Back’ on the back...