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Gen 3 butterfly keyboard
- Thread starter Lastgreen
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Apple has a recommended self-service procedure (which I think is a little goofy) - basically, turn the machine mostly upside down and shoot canned "air" into it. Lots to go wrong, or not go at all, with that, IMO. I had the space bar stick once on my 2017 rMB. I used a small vacuum attachment on the household vac (carefully, don't suck key caps off) and that solved the problem immediately (and it has stayed that way). I vacuum the keyboard a couple of times a month. Should I have to? No. Does it work (so far)? Yes.
Apply should supply a box of compressed air cans along with every mbp. Say 3 years worth supply should be enough.
MacBook Compressed Air, where the can attaches magnetically to the side of the screen.
Lawsuits for what? The e key not working? You Americans sue for anything and everything if you don’t get your way.
Not everyone is having issues with the keyboards. The people who have issues complain but the majority of us don’t go out of our way to tell people that their keyboard work as satisfied customers don’t broadcast in Internet forums.
Don’t be angry, if the lawsuits result in a repair program, that is good for everyone - so in the future should yours go bust, you won’t have to pay $800.
I gotta connect via RDP to my corporate desktop which is a Windows one.. There's some things in SAP you can only do there.. anyhow I'm sending my macbook to repair and I'll be using this for a few weeks.. Just to be reminded of that amazing windows experience.
It seems most issues seem to surround double key presses rather than permanent sticky key's on gen 3. What is causing the double key press issue on gen 3 exactly and how can you avoid the issue? Is there anything in particular that makes it more likely to suffer from it - it just seems crazy that several people end up having the same issue multiple times after replacement in a relatively short space of time...
I know the Aero 15X has this same issue (they call it keyboard chatter) and they blamed it on the dome tech used.
I know the Aero 15X has this same issue (they call it keyboard chatter) and they blamed it on the dome tech used.
You're not having issues? Well, don't sue then. People who have issues will sue. If they have a claim, court will decide in their favour. If not, they will pay expenses for trial, and Apple walks free.
What are you so concerned about? Apple not having enough $$$ to pay lawyers?
it really didn't tho. a month in and "i" key double strokes here.
I believe these have the 3rd generation butterfly keyboard. Have there been issues comparable to previous generations? Any estimate of what % of these 3rd gen keyboards require repair by Apple? Thank you.
The issues remain, there are no estimates of how many need repair and there will never be, since Apple now denies disclosing the total numbers of computers and phones sold, instead it suggests to refer to revenue acquired and profit earned. In case it is not clear, Apple now sells less hardware at higher prices, making more money and the keyboard still has issue according to multiple reports online, not to mention the fundamental design issues with the keyboard itself, that some users seem to like nonetheless.
Thank you for confirming this. In the interim I also found some references to keyboard problems with the 2018 MBPro. It will probably keep me from purchasing one. Apple's obsession with thinner and thinner has reached the point of absurdity. It doesn't make the laptop easier to carry and has led to compromises that many of its customers find undesirable.
If you mean the Magic Keyboard 2 that comes with the iMac then it definitely is different. Butterfly switches only exist on MBP and rMB, the Magic KB still uses chiclet style switches, and the gen 2 is almost identical to the KB on 2012-2015 rMBP structure wise.
Actually, I think it is a common misjudgment, that the issue with the keyboard is due to thinness. If we compare a laptop with best keyboard, with normal keyboard and macbook pro in dimensions, the reasoning with laptop size or weight does not stand:
MacBook Pro 2018 (13")
Height: 0.59 inch (1.49 cm)
Width: 11.97 inches (30.41 cm)
Depth: 8.36 inches (21.24 cm)
Weight: 3.02 pounds (1.37 kg)
MacBook Pro 2018 (15")
Height: 0.61 inch (1.55 cm)
Width: 13.75 inches (34.93 cm)
Depth: 9.48 inches (24.07 cm)
Weight: 4.02 pounds (1.83 kg)3
ThinkPad X1 Carbon Gen 6 (14")
Height: 0.63 inch (1.595 cm)
Width: 12.74 inches (32.35cm)
Depth: 8.55 inches (21.71 cm)
Weight: 2.49 pounds (1.13 kg)
Height: 0.59 inch (1.49 cm)
Width: 11.97 inches (30.41 cm)
Depth: 8.36 inches (21.24 cm)
Weight: 3.02 pounds (1.37 kg)
MacBook Pro 2018 (15")
Height: 0.61 inch (1.55 cm)
Width: 13.75 inches (34.93 cm)
Depth: 9.48 inches (24.07 cm)
Weight: 4.02 pounds (1.83 kg)3
ThinkPad X1 Carbon Gen 6 (14")
Height: 0.63 inch (1.595 cm)
Width: 12.74 inches (32.35cm)
Depth: 8.55 inches (21.71 cm)
Weight: 2.49 pounds (1.13 kg)
Dell XPS 13 2018
Height: 0.46 inch (1.16 cm)
Width: 11.9 inches (30.2 cm)
Depth: 7.8 inches ( 19.9 cm)
Weight: 2.67 pounds (1.21 kg)
Height: 0.46 inch (1.16 cm)
Width: 11.9 inches (30.2 cm)
Depth: 7.8 inches ( 19.9 cm)
Weight: 2.67 pounds (1.21 kg)
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If Apple wasn't striving for the overall thickness of the chassis, why else would they go for the Butterfly switch mechanism in place of the trusted chiclet switches. The fact that the Thinkpad manages to shove in real travel while having similar chassis height as the MBP can be due to other reasons. The real point of concern is the height of the keyboard keys and its basin, it could be that Lenovo gave up some other component integrity to achieve that.
Either way, the point that was argued was that the MBP KB issues we see now ultimately are rooted from Apple's desire to further thinning the chassis while not having adequate engineering thinking before rolling out. Like 3 revisions in a row and still suffering widespread issues, it is clearly a design problem.
I had 2015 15" and upgraded to 2018 15", I still like 2015 better than 2018 one, but what is a trillion dollar company going to do.... well whatever they want. It is no longer trying to get customers, they can do whatever they want and people will still buy. But I live in a dorm, and there is always dust and crumbs on my keyboard, and surprisingly only my w key repeats every now and then (barely noticeable). I kind of like the touch bar, but the keyboard hurts my hand now when i type for extended periods of time. If you are worried, I'd say buy a keyboard cover.
You may be right, but I wouldn't hold this as the only valid reason for having a keyboard without any travel, which had a side effect of malfunctioning keypress registry. There is definitely a way to have a normal key travel, while having an even thinner chassis than macbook pro, like the one in Dell XPS, so a thinner laptop is at least not the only reason for going this way. I'm more inclined to think that the longer term strategy is removing the keys completely and having a flat or mostly flat input device, this might also explain the extremely large trackpad.
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We don't know that. There was recent interview of Jeff Bezos , where he says that the philosophy of Amazon is customer obsession, because once you get on top, competition against rivals is not motivating enough. Steve Jobs repeatedly excused Apples controversial move by perusing creation of the best product for the customer, whether it was a shift from Power to Intel, abandonment of Adobe flash or removal of cd readers. And actually, every time Apple did this, market always followed, every time within a year or two.
This time we were explained the latest MacBook pro design by "Courage" and not by intention to build the best computer for the customer. So you may be right, they might be doing whatever they want, but the least a trillion dollar company can do is be predictable and affiliated with its initial core values, which is the best product for the customer and not courage to do whatever the hell they want.
What I say:
Better the butterfly KB 2016 and 2017 – no membrane, so you have the chance to clean by vacuum or pressure air
With 2018 KB of MB and MBA it's a dead end...
You should still be able to vacuum/pressure air despite the membrane I would have thought?What I say:
Better the butterfly KB 2016 and 2017 – no membrane, so you have the chance to clean by vacuum or pressure air
With 2018 KB of MB and MBA it's a dead end...