Help please! MacBook Pro 13" 2016 Kernel panic!!

Discussion in 'Mac Basics and Help' started by bonjourx, Dec 29, 2016.

  1. bonjourx macrumors member

    bonjourx

    Joined:
    May 26, 2016
    #1
    Got this laptop just yesterday. its the base model non touchbar. Apparently while I left it downloading the sims 4, when I went back to check it it was restarting. I didn't realize that it was kernel panic until I closed all the apps that are opened and saw the message that says "your computer restarted because of a problem...." is it normal that these kind of things happened? or since this is only 2 day old I should just return it and get a new one? am I just being paranoid? please help! first time experiencing It, sorry!
     
  2. Chiily macrumors newbie

    Joined:
    Jul 28, 2016
    #2
    I bought a 21.5" Mac last year and it regularly kernel panics. Its software reliability is terrible. Its pretty much a waste of money. Send yours back, don't buy apple their software is like a cottage industry.
     
  3. bonjourx thread starter macrumors member

    bonjourx

    Joined:
    May 26, 2016
    #3
    I called up bh photo and told me that if it happens again I can return it and get a new one maybe.
     

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