iMessage in iCloud won't download

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by Fall Out Ben, Jun 2, 2018.

  1. Fall Out Ben macrumors newbie

    Fall Out Ben

    Joined:
    Jun 2, 2018
    #1
    Hey,

    my iMessages where a really mess over the last few years. Every device has shown multiple duplicate conversations etc...

    So my plan was to make the iPhone the "master". I downloaded 11.4 on it and enabled iMessage in iCloud. Then I downloaded the Updates for my iPad and the MacBook. I deleted all messages before turning on the new feature.

    The Problem is, that both of the devices won't download the full conversation list of my iPhone! They have different messages and sometimes super old ones instead of the ones written yesterday... But the new ones get synced.

    I've tried everything from deactivating on all devices to force download it on the MacBook by clicking the start sync button...

    I hope you can help me!
     
  2. Brookzy macrumors 601

    Brookzy

    Joined:
    May 30, 2010
    Location:
    UK
    #2
    Give it time. The initial sync will take a while and will only complete when connected to power.

    This could have complicated things. There is no need to delete any messages before enabling - the messages will all sync up so everything is everywhere.
     
  3. Fall Out Ben thread starter macrumors newbie

    Fall Out Ben

    Joined:
    Jun 2, 2018
    #3
    Hi, thanks for your reply!

    Meanwhile I got an answer from Apple. It‘s a known bug that the software engineers are looking into. According to Apple my iCloud isn‘t uploading iMessages properly.

    The Support will call me back on monday and tell me more.
     
  4. atlchamp macrumors 68000

    atlchamp

    Joined:
    Jun 19, 2012
    Location:
    ATL
    #4
    what did they say?
     
  5. Fall Out Ben thread starter macrumors newbie

    Fall Out Ben

    Joined:
    Jun 2, 2018
    #5
    Sorry, forgot about it...
    He called me and said that he is still waiting for an answer of the engineer and will call me soon
     

Share This Page