I didn’t change the order. The 11/3 pickup was successful but Apple gave me a “reservation” number. I clicked on that reservation from my email and voila, instantly screwed me over by removing my pickup of 11/3 and moved me back to 11/17-24. Again, FRAUDULENT.
3:10 am my order was placed... the email that screwed me over didn’t come in until 1:52pm
So I chatted Apple support because my pick up time is so later on in the day (Wasn't thinking when I chose the time) and apparently if you go early or later you will have to wait in line with the people who don't have confirmed orders, so basically the campers, if you want the device earlier. My question is since my order is confirmed how do they differentiate between me and lets say someone camping for it? Makes no sense to me.
I was told on Apple chat, that as soon as i receive an email confirming my phone has arrived in the store, i can collect my phone, irrespective of if it's 4 hours before my time, or 30 mins.
No. You can go pick it up when an employee has taken your device aside and labeled it with your identifying sticker. Not when the product is physically wheeled into the store by UPS.
I mean, as soon as you get an email from Apple, you can go in and collect your phone. Pretty obvious I know, but it could be several hours before your pickup slot. That's what I was told anyway.
I would be surprised if made you wait in other line.So I chatted Apple support because my pick up time is so later on in the day (Wasn't thinking when I chose the time) and apparently if you go early or later you will have to wait in line with the people who don't have confirmed orders, so basically the campers, if you want the device earlier. My question is since my order is confirmed how do they differentiate between me and lets say someone camping for it? Makes no sense to me.
Yea, you'd have thought so given the slim supply. My pickup slot is 13:30-14:00 so if i went at 11am, i am sure the line would have gone or nearly gone.
I got notified too, except mine was that my CC provider declined it (as possibly fraudulent), so I have to call and get it cleared up. Apple says they will keep trying for 1 week and then cancel the order. Now to call...
