I ordered my Speck CandyShell from AT&T on July 3rd. (It still hasn't shipped)
A few questions I have:
Will I get the revamped version or the old one? (I'm assuming the old one)
All I have to do to get the revamped version is take a picture of my receipt and email them?
Thanks.
probably will get an older case, but I just contacted Speck and received this email
"Hi there-
We certainly apologize for the design flaw in the CandyShell cases! Our development team realized this issue with the camera flash as soon as they got an actual iPhone 4 to test (same day as the general public, June 23/24th!). Theyve quickly made a running change in production, and will have replacement CandyShell cases ready for you in 2-3 weeks.
Please send the following items so we can get a replacement out to you as soon as we get em. You can send these items either thru the mail or in response to this email.
A copy/scan/photo of your receipt
Your name and mailing address
Which case and which color you have (you can send a picture if you like)
Till then, if youd like to quickly fix the one youve got, take your phone out of the case, and color the cutout of the camera and flash with a black sharpie or other permanent marker. Make sure the ink is dry before putting your phone back in, and color carefully so you dont get ink on the inside or outside of your case! This will cut the glare and allow you to use the flash without an issue, till your replacement case arrives!
Thank you for your patience and your purchase of a Speck case!"
sent them the email and said 2-3 weeks, and it seems like I get to keep this case for the time being. great customer service!