The new iOS 10 update, released today, appears to be causing problems for some iPad and iPhone owners who are installing it over-the-air. On the
MacRumors forums, we're seeing
multiple reports from users who have attempted to install iOS 10 and have had their devices put into recovery mode, requiring a restore.
It does not seem to be limited to a single device, but most reports from iPad owners are coming from those who have the
9.7-inch iPad Pro, which has had trouble with new software releases in the past. Multiple iPhone models also appear to
be affected, including the iPhone 6s, iPhone 6, and iPhone SE. From
MacRumors forum member bit_bucket: Users who have their iOS 10 devices bricked by the update may need to do an iTunes restore if the update fails, which will erase all data. Some users have had their iPhones updated successfully through iTunes after the over-the-air update has failed and haven't needed to restore, but it has not been successful for other users. Here's the message users are receiving:In light of the installation issues some users are facing, those who are concerned about their devices being sent into recovery mode and bricked should hold off on downloading the iOS 10 update over the air for the time being until more information can be uncovered.
It appears iOS 10 installs through iTunes are not affected, so that remains a viable method for obtaining the iOS 10 update today. Ahead of installing iOS 10, either over the air or through iTunes, a backup should be made.
Update:Apple has
given a statement on the issue that caused the iOS 10 update to fail over the air, and says it has now been fixed.
"We experienced a brief issue with the software update process, affecting a small number of users during the first hour of availability. The problem was quickly resolved and we apologize to those customers. Anyone who was affected should connect to iTunes to complete the update or contact AppleCare for help.
Article Link:
iOS 10 Over-the-Air Update Bricking Some iPhones and iPads [Update: Fixed]