Hey Verizon, hey boo... so I wanted to tell you, my iPhone 12 Pro is supppppppa fast at loosing service.
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iPhone 12 Pro iPhone 12 Pro Connectivity Issues
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Could be onto something? Btw today some 53 days after I ordered the 12 pro the payment agreement was deleted from my account. Vanishing like the service and my X remains.
I had a 12 Pro with issues... thought eh, it’s the phone. I’ll return it and may as well get a 12 Pro Max.... So I have had zero issues since I got my 12 Pro Max on launch day.
Guess what happened yesterday??
It’s pretty infuriating. I have an xR on another line on Verizon and that’s been going in and out of LTE/3G
Guess what happened yesterday??
It’s pretty infuriating. I have an xR on another line on Verizon and that’s been going in and out of LTE/3G
A
affirmative... as far as searching yes. I’ve lost service twice tonight in the normal spots but the iphone for the past two nights will search and find signal. Gonna take about a week or so for me to fully believe but it’s a start
Well the spots I’ve lost service in, have been a bit stronger but it still drops here and there. The most important thing for me is the phone now actively searching for service on its own now with out “toggling airplane mode”. Once it looses, instead of rushing to toggle, i give it a few seconds and it’s searching and find service again. This is all since 14.3 update. Its def is software/carrier and Apple has done something. It maybe that Verizon is working on the networks but it’s gonna take more then a few nights of toggle free iPhone. Someone is on the right track though, just need to see both sides through.
For the ones who are asking and haven’t upgrade 14.3, at first it seemed worst with dropping but I did a soft reset and the next time it lost service I moved around a little bit and picked it up to toggle and boom, it came back. Usually no matter where I moved or how long I waited, it would not search without toggling.
Edit: just a few moments ago I lost service in the spot I always have. After about 20 seconds I moved the phone around in the air and eventually got up and moved about 5 foot. Signal comes back once again with no toggling or restarts.
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Update: when traveling to a low coverage area the same issue happened, once back in range of a tower my SE had full bars and the 12pro failed to search. So the phone now searches for local tower but won’t reconnect to network on tower I haven’t been close to since getting the 12 pro... seems like a carrier issue remains?
So, I had the 12 Pro on launch, was not happy with 5G Auto mode, as it would hold on to a "5G" signal even when the data speeds were super slow, instead of switching to LTE, which was always faster in those cases. Bought a 12 Pro Max this week, it does the same thing. This is on T-Mobile, Southern California, Orange County, phone running latest software. So for me, there is no difference in performance with the phones in over a month of software/hardware. But, I have not had the total signal drop issue. The phone will eventually switch between 5G and LTE or 4G when it absolutely has to. So for me, they just need to reprogram the switching threshold.
I was asking if the areas you loose service in are they dead spots for other phones or just the 12? Not sure if you have anything to compare to
I’m extreme rural, it just depends sometimes the work SE looses service and the 12 pro has it and vice versa. The spot I lost this morning I did have coverage on the SE but I was also actively on a call and the other person had me breaking up. This area is notorious for dropped coverage. It seems almost like the 12 pro is having to learn the towers as they come in contact with in a way. All in all I’ve lost service on it upwards of 10 times today and all but once it’s searched and found it again, the only time it didn’t was in a new rural area. The fact it’s searching something (with out toggling airplane) it was not doing before the update and either iOS 14.3 had a patch or Verizon is in progress of updating, either way it’s the most progress I’ve seen since October 23. Has anyone else seen any improvements with the update??
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spoke to Verizon executive services team. they are sending me a replacement phone , so hopefully this does the trick.
Apple is sending a free networking extender to me due to the reception issues. At first, they refused to send one for free and wanted a few hundred bucks for it, saying my account wasn't eligible. Apparently, you can get a free one if your billing address is in an area with poor service. However, I don't live at my billing address, where reception is good. I live in an area where reception is poor in my neighborhood (but great outside of it). So once that was cleared up, they agreed to send a free one.
If my theory (and others' theory) is true that this occurs mostly in low-service areas, then I am hopeful the network extender will at least let me conduct my business calls throughout the day without trouble. What a hassle.
If my theory (and others' theory) is true that this occurs mostly in low-service areas, then I am hopeful the network extender will at least let me conduct my business calls throughout the day without trouble. What a hassle.
I don’t think it’s only a low service area issue as I live near downtown Houston and am surrounded by cell towers.
I've had this issue on a 12p and 12 Mini. Also on Verizon, in a metro area with good signal most places. My 11 Pro (and my wife's 11), while a bit slower in speeds, at least never lose service... I want to keep the 12p, but if it fails at its core function at times, I might need to stick with the 11p and it's "lesser" Intel modem. 
Apple or your carrier?
I have a booster from Verizon and it does no good to help the issue. My fiancee’s 11 PM stays connected to the booster with full bars while my 12 PM either gets booted off the booster or loses reception all together.
Today has been terrible. Apple has a hand in this but my own opinion has gone heavily towards the 5G/LTE network carriers, 70/30. They have to be tinkering with the network and towers. Go from won’t search and toggle to loss and grab back quickly for multiple days now it struggles really really bad but eventually finds service again, sometimes after 5-10 minutes. The phone is trying now. No way Apple has that many bad phones. Some people have gotten upwards of 3-4 replacements. Verizon can blow that smoke up someone else’s ***