I was out driving today. When it came time for my 12Pro to switch towers, it lost the signal and no handoff occurred. I had to toggle airplane mode to force it to connect to the tower.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iPhone 12 Pro iPhone 12 Pro Connectivity Issues
- Thread starter techishi
- Start date
- Sort by reaction score
It’s seems to be both versions of iPhone affected, but definitely the pacific blue iPhone 12 pro 256G.
iPhone 12 PRO Graphite 256 gb on ATT. Absolutely stellar reception. People on the other end say "it is the clearest they have every heard on a cell phone", its like I am in the room talking to them. Not 1 dropped call and Data speeds are insane. I love it.
CC
CC
I’ve had the same issues with my 11 pro, although not as bad, in the same town. Verizon blames Apple, Apple blames Verizon.
‘I’ve been holding off on the 12 until it’s been out and proven.
Just let us chose 3G service! I'm on the edge of LA suburbs where 4g is spotty while 3g is great! Previous iphones were manually switched to 3G and battery was great, phone didn't get hot and other benefits... I'll be returning my 12 pro if they do nothing software wise by the end of my return window.
I haven’t see 3G service at all on this phone. I know it has the CDMA bands, and I agree with you. They aren’t done with 3G yet until they are 100% LTE where 3G was.
Update to the signal loss: SEEMS better today. We will see.
I've got Verizon connectivity problems too. It is so bad, I would say that it only intermittently works. Tried changing lots of the settings. LTE only. 5G On, 5G Auto. Data Roaming On and Off. Cellular Data On and Off. Airplane Mode On and Off. WiFi On and Off. Bluetooth On and Off. Nothing makes a difference.
Mine also intermittently does not work with my house WiFi. I get a message something like "You must be connected to the internet for this to work." Through all of this, my iPad Pro and my wife's iPhone 11 sit side by side with this iPhone 12 Pro and they have no connectivity issues at all.
Mine also intermittently does not work with my house WiFi. I get a message something like "You must be connected to the internet for this to work." Through all of this, my iPad Pro and my wife's iPhone 11 sit side by side with this iPhone 12 Pro and they have no connectivity issues at all.
I forgot about this too. My wifi doesn’t always work. This NEVER happened with my X.
No signal drops today on 14.2 RC. So either Apple or Verizon (or both!) have figured this out...
So I'm going on a full 5 days of completely good service, no drops or having to toggle airplane mode.
Have things gotten better for people here?
- At home, where it did drop a few times early on, I've had no drops from what I can tell.
- I've driven through the same exact areas a couple times over the weekend, where this issue occurred frequently, no drops.
- I've been through areas that go between 5G (not UW), LTE & very poor service with no issues.
- I did happen to go through one area that legitimately had no service but the phone picked up right away once it had signal.
- Currently still on iOS 14.1, Verizon 43.0 & modem firmware of 1.00.03-5
Have things gotten better for people here?
Updated to iOS 14.2 RC and saw some level of improvement. Drops once or twice a day but definitely not as bad as 14.1.
What’s more annoying is the lack of awareness and runaround from both Verizon and Apple. I’m sure it’ll eventually get fixed but the horrible customer service experience from both companies left a sour taste in my mouth.
Just wanted to chime in here as well to say I've been having the same problem as many others. Just came across this thread this morning, but prior to seeing this, I pretty much tried everything. Reset network settings, factory reset, set up as new phone after the factory reset, tried a new SIM, etc. and still have the issue. As many have already mentioned, this only seems to happen while driving. I'm also on verizon.
Last edited:
Things have actually gotten better for me in NH the last few days. The signal drops that were happening in areas where I was driving have stopped happening. I have no idea if this is because the phone gets smarter with locations of towers or there was some sort of update by Verizon on the back end. Would love to test this out in other areas soon.
I still wish Verizon would support 3G like they did on the older iPhones for areas where the LTE signal is weak but I guess this will be an issue on all Verizon phones at the end of the year as they shut down CDMA.
I still wish Verizon would support 3G like they did on the older iPhones for areas where the LTE signal is weak but I guess this will be an issue on all Verizon phones at the end of the year as they shut down CDMA.
Iphone 12 Pro, ATT 5g (5g plan changed a few weeks before getting phone to support 5g)
My Tesla app will NOT connect to car when on ATT 5g (or 5ge), my wife's iPhone 11 works without issue
Apple HomeKit Home App will not work on ATT Cellular, however again my wife's iPhone 11 works without issue so I know my HomeKit home stuff is working fine.
The Tesla app issue is being experienced by many others over at the tesla forums and will work if you setup a full tunnel VPN. AT&T nor apple want to take any ownership of this.
Any thoughts?
My Tesla app will NOT connect to car when on ATT 5g (or 5ge), my wife's iPhone 11 works without issue
Apple HomeKit Home App will not work on ATT Cellular, however again my wife's iPhone 11 works without issue so I know my HomeKit home stuff is working fine.
The Tesla app issue is being experienced by many others over at the tesla forums and will work if you setup a full tunnel VPN. AT&T nor apple want to take any ownership of this.
Any thoughts?
I spoke too soon. Driving in Burlington, MA today and lost signal in an area I’ve never had a problem before. My work phone had a strong LTE signal in the same spot.
14.2 RC updated modem and carrier settings. Still experiencing intermittent connectivity issues while driving...
No dropped calls yet today in NH. but I haven’t really been driving around like crazy. 🤷🏼♂️
Add me to the list of people having problems. I like the phone but if they don’t fix in the next couple of days I will return it. Like most people, I rely on my phone for my job. It’s unacceptable to have no service multiple times per day
I saw on twitter Verizon Wireless CS posted: "Issues with your device connecting to a network? Follow us and send a DM. We can help get you back up and running. "
Maybe they finally owning up that there is a serious problem? I have read to many people fixing to return these phones!
Maybe they finally owning up that there is a serious problem? I have read to many people fixing to return these phones!
Update: Husband’s Pro has better speeds than mine now. It’s been this way since Saturday at least. Not sure what Verizon did. We haven’t received any contact other than template text messages and those stopped on Saturday as well. It’s not 5G UW service, but definitely faster than my 11 Pro Max. I wish I could give more details, but Verizon is being Verizon here.
He’s never had problems dropping calls or losing service, only the data speeds. He used the SIM that came with the Pro not his old one.
He’s never had problems dropping calls or losing service, only the data speeds. He used the SIM that came with the Pro not his old one.