lol. Trust me buddy, either way, they're not losing out.
I'm hearing rumors its and AT&T problem. I'm believing that because it seems that when the store tries to check my AT&T account status, it runs into errors.
The Apple Store website is seriously hosed. Someone call Kevin Costner, we need this fixed right away!
Why don't you guys preorder by adding a new line, instead of trying to upgrade, then fix the issue later. I reserved two iPhones by just saying that I'm adding a new line, and didn't have a problem. Reserved, no 4 hour wait.
there was a problem with your request.
P1015: We're sorry, but we are experiencing a system error that prevents us from completing your request. For non iPhone related upgrades, please call Customer Care at 1-888-867-4384 and provide the error number at the beginning of this message.
Been trying since 8:30 eastern with no luck (2 and a half hours now).
Good luck to everyone else who hasn't gotten through yet!!
Try AT&T's site. It worked for me.
Ordered min within 15 mins of the UK apple store going live.
Happy bunny!