Now instead of crashing the App is telling me they couldn't connect to the server and to make a reservation to go to the store...
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iPhone 4 Pre-Orders Bring Down Servers and Generate Long Lines
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AT&T store
Sorry, no Visa Debit Cards accepted - I was at the AT&T store today, at&t's website and I called the store directly and they both said the store opens at 9am. Anyways I got there at 8:40am and checked and their doors say Mon-Friday they open at 10am. What a joke. Anyways after 10 am I actually only had to wait maybe 10 minutes, and then they told me they didn't accept Visa debit cards for pre-order. Interesting. I didn't bring any credit cards with me, because I don't use them except for emergencies. Way to go AT&T.
Just to mention, the AT&T store messed up my account and I had to go to the store in order to order my phone, otherwise I could've just gone to an Apple store or ordered it online, because I would've much rather done that.
Sorry, no Visa Debit Cards accepted - I was at the AT&T store today, at&t's website and I called the store directly and they both said the store opens at 9am. Anyways I got there at 8:40am and checked and their doors say Mon-Friday they open at 10am. What a joke. Anyways after 10 am I actually only had to wait maybe 10 minutes, and then they told me they didn't accept Visa debit cards for pre-order. Interesting. I didn't bring any credit cards with me, because I don't use them except for emergencies. Way to go AT&T.
Just to mention, the AT&T store messed up my account and I had to go to the store in order to order my phone, otherwise I could've just gone to an Apple store or ordered it online, because I would've much rather done that.
Yes, AT&T said we are grandfathered in. Did you order online? I went to a store because I figured something would mess up with my account if I ordered online.
I will be pissed if I lose my unlimited plan. I go over 2GB every month. The local sales rep said that I would be able to keep it, but if something screwy goes on, they will feel the wrath.
Same thing, after 2 hours I get to reserve one at the Apple store for full price. So I did, not paying an extra $400 when I get there though. Found it odd they didn't ask for any money or give the option to ship it to my house. I'm going to check out the AT&T or Best Buy later today to pre-order one too, since the Apple store is a lot farther away.
Did you happen to ask if they had any clue why the white iPhones are excluded from the pre-order system??
Yep, same thing happened to me. They took my information and told me they would call me right before they placed the order. If I hear nothing, I'm going by there after work.
In a way this is pretty cool & funny that so many people are crashing 2 different huge corporate servers. In another way, it sucks that I don't have iPhones ordered yet.
It's gotta' be AT&T's fault for the pre-order misfire.
Of course Apple is perfect.
Wellll....the whole process seems to lock up when Apple has to communicate with AT&T. Maybe that is why more people are having luck on the AT&T site...because it doesn't need to reach out for that extra step.
No luck
Both Apple and ATT are down. When I worked at consumer companies like Virgin Mobile USA.we spent months planning for Christmas. We screwed up the first couple of times but pretty much got it nailed by year 3 where we new our scaling points.
Apple and ATT need to do a much better job of being able to scale for these events. Just saying unusual load is really bad. I would have thought they would have tested the pre-order process and have it throttled so once load passes a certain point you are rejected. Come on folks was no one awake during the scalability 101 talk.
Both Apple and ATT are down. When I worked at consumer companies like Virgin Mobile USA.we spent months planning for Christmas. We screwed up the first couple of times but pretty much got it nailed by year 3 where we new our scaling points.
Apple and ATT need to do a much better job of being able to scale for these events. Just saying unusual load is really bad. I would have thought they would have tested the pre-order process and have it throttled so once load passes a certain point you are rejected. Come on folks was no one awake during the scalability 101 talk.
Nice
And the finger pointing begins.
Hehe, this is getting funny.
Apple Pre-Order fails when looking up the ATT Details
ATT Website doesn't work anymore
ATT Representative over the phone: "I am sorry but I can't process this over the phone you can go to the following websites .... bla bla bla unfortunatley ATT website is currently down, but you can try the Apple website"
And the finger pointing begins.
Can anyone upgrading via Apple.com who got it to work tell me if they had to enter in an email address for instore pickup? I think mine went through but it never asked for an email address.
After 4 hours of trying I finally got my in store reservation along with the confirmation e-mail from Apple.com.
Just keep pluggin along guys. You'll eventually get through.
Just keep pluggin along guys. You'll eventually get through.
I've been trying since like 1am to pre-order... still no dice... might just reserve on at RadioShack...
Well, this worked for me! After trying several times via Apple's website and getting errors, I just downloaded this app to my iPhone and it went through pretty quickly. It didn't ask me what data or messaging plan I wanted, though--I'm assuming that will happen in-store. Got a confirmation e-mail from Apple as well. The price in the e-mail said $699, but I'm also assuming that it will be reduced to $299 once I get set up. Fingers crossed......
Can't even log in on AT&T any more. It falls when I try to log in with username and password.
This is wayyyyyyyyyyyyy OUT OF HAND!!!!!!!!!
Seems to work with the App Store App
https://forums.macrumors.com/showthread.php?p=10151205#post10151205
https://forums.macrumors.com/showthread.php?p=10151205#post10151205
That's waht I did
I just did the same thing. I assume they will be able to fix the $699 price tag at the store. Going to be a madhouse on the 24th it seems. I will try and order one on line later, but I'm done with this crap for a while. Onto the World Cup!!
I just did the same thing. I assume they will be able to fix the $699 price tag at the store. Going to be a madhouse on the 24th it seems. I will try and order one on line later, but I'm done with this crap for a while. Onto the World Cup!!
"Your session has expired due to inactivity. Please try again."
Yes, 74 seconds waiting on you to load the page; that's my fault, just delete all the info I've already put in your stupid web app and let me wait while you reload every page one at a time.
"Your session has expired due to inactivity. Please try again."
Yep, that's right. I've been clicking "Pre-Order" every two minutes for an hour and a half. That's what AT&T calls inactivity (maybe that's why they've dropped every call I've had since April?).
"Your session has expired due to inactivity. Please try again."
Yes, that's right Apple. I've spent 12 seconds waiting on you to load the page, that's inactivity.
This is what Apple used to call a "bad user experience."
Yes, 74 seconds waiting on you to load the page; that's my fault, just delete all the info I've already put in your stupid web app and let me wait while you reload every page one at a time.
"Your session has expired due to inactivity. Please try again."
Yep, that's right. I've been clicking "Pre-Order" every two minutes for an hour and a half. That's what AT&T calls inactivity (maybe that's why they've dropped every call I've had since April?).
"Your session has expired due to inactivity. Please try again."
Yes, that's right Apple. I've spent 12 seconds waiting on you to load the page, that's inactivity.
This is what Apple used to call a "bad user experience."