Hi,
Never ever buy your iPhones from the carrier. ALWAYS buy them at the Apple store.
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iPhone 7/Plus iPhone 7 plus annoying clicking/creaking sound
- Thread starter t1m1t
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Hi,
Never ever buy your iPhones from the carrier. ALWAYS buy them at the Apple store.
There is nothing to do with the screws being loose. Others have tried tightening them up but it didnt help. The creaking noise is relatively loud while the display glass is solidly attached to the body. I looked into the gap between the glass and the body very much in detail, the glass would have moved a bit if it was loose. I believe it is another component that is causing the creaking sounds.
It is normal for the phone to have the flexibility to bend slightly, even iphone 6s plus or prior generation iphones do.
iphone 7 plus is very poorly built by the factory in China. Hopefully, Donald Trump will win the presidential election so that he can bring the factory back to the US
)Won't Apple let you return the device there? I thought there was a warranty for 1 year.
There is a one year warranty but it's a headache going to the carrier store who then ultimately directs you to the Apple store. Just get to know your friendly neighborhood Apple store and create a relationship with them and they'll take care of you one on one.
Now lets hope to hell Apple fixes all the quality control issues on the 7's like creaking sounds, hissing, camera lag, dust under lens, machining irregularities, and god knows what else,,,,THEN I'll buy another one..
I bought returned 3 phones because of clicking and dead pixel issue. I hate dead pixel on screen, because it is annoying to me. Even the pixel is super tiny, it still bother me. I keep my original phone which has only clicking problem, the screen is fine.
After 4 replacement 7 pluses, I ended up selling my latest one. I will be waiting until next year. I love the iPhone, but each phone had horrible screen issues (uneven backlight, light bleed, etc). And all of them had the creaking and clicking screen. All but one also had the loud hiss noise... Come on Apple.
Interesting to see that this thread has grown to 11 pages long. Many people obviously experiencing this defect. :/ wondering how the new batches are as I still haven't gone to the Genius Bar for this and will probably do an express replacement anyway.
Update, the replacement started to make the same noise after 1 day
Mine is clicking as well, but after buying 3 other 7 plus and returning all of them, now I live with the issue and forgot about it. Not until I see this thread again
) I think the 7 plus's front glass, unlike other generations, is opened from the side. This is something new that Apple did not have the experience in design in the past. I hope Apple will fix the issue in the 7S plus
)
Just wanted to verify, 99% of the creaking phones are the matte black devices? I'm thinking of getting mine swapped out to a silver in hopes of being creak free.
If it helps, my 7 plus matte black has a bit of a click, but my wife's 7 plus silver is even worse from a creaking/clicking/cracking perspective.
Sorry? Plastic cover has been off my phone since I took it out of the box. Do you have the regular 7 or the 7 Plus?
Mine is clicking as well, but after buying 3 other 7 plus and returning all of them, now I live with the issue and forgot about it. Not until I see this thread again
I think the 7 plus's front glass, unlike other generations, is opened from the side. This is something new that Apple did not have the experience in design in the past. I hope Apple will fix the issue in the 7S plus
I have checked out the 7 plus phone at the store, they make the same noise. I assume it might be the water resistance material or the glue.
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Mine is rose gold
I just tried my wife's rose gold 7 Plus and it's doing it also, albeit less than mine. -_- Disappointing for sure.
No. If it seems more matte black are affected, it's just coincidental because it was the most popular color this year.
They can't swap them out for another color. If it's still within the return period, you can return it and then buy a sliver one.
They ~could~ but it would be a large hassle/not gonna happen. Return period over, and truthfully, I don't want silver. If it would alleviate having the clicking/creaking, I would deal with it for the features and eco system that keeps me with Apple in the first place.
My matte black 7 is getting extremely hot and when doing that it is also making a clicking sound. When it's not hot it just makes a high pitched sound. And mind you it gets extremely hot just from using safari and send some messages.
I think I'm going to try to get a replacement.
I think I'm going to try to get a replacement.
And here I'm another user from India with same problem. Got my matte black 7 plus yesterday and it clicks when twisting the right lower corner. The clicking is consistent and reproduced every single time. Tried inspecting closely but couldn't see any play or loose adhesions. I'm also having a Leeco 2 phone whose screen clicks all over and the company released an official statement saying it was a protective measure instead. May be apple might release similar kind of statement seeing the issue being universal and problem being inert no matter even if there's a genuine explaination for it or not. But I couldn't help noticing a different kind of layer between the screen and chassis.. may be I'm paranoid or it's a water resistance rubber lining and that could also cause the clicking. It could be the taptic motor or anything but I'll stop being obsessive now and see how it goes over the warranty period.