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iPhone Upgrade Program [MERGED]

KRG said:
How would AT&T not charge a tax? I'm thinking you read wrong. There will be tax . Maybe it's rolled into her bill per her contract or something.
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I have been checking daily since the night of preorder and nope no tax at all. I then had a 20 min convo with Apple and Att customer care and Apple explained to me that it is a state law to charge tax on the Apple website. I also just looked again and still no tax for AT&T . I was bummed but the same for all of my friends that ordered their phones no tax.
 
applesNoranges88 said:
I have been checking daily since the night of preorder and nope no tax at all. I then had a 20 min convo with Apple and Att customer care and Apple explained to me that it is a state law to charge tax on the Apple website. I also just looked again and still no tax for AT&T . I was bummed but the same for all of my friends that ordered their phones no tax.
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How did you order it through AT&T?..NEXT plan, 2 year contract w/ subsidy, or paid full price? Assuming you're in the US and subject to US tax laws, you will pay tax, trust me.

If a company has a retail store in your state, you pay tax even when you order online. So if somehow you live in a state that doesn't have a single AT&T store, I guess you wouldn't be required to paid a sales tax...but I'm fairly certain every state has AT&t stores.
 
MuGeN PoWeR said:
LOL your last line sums it all :p
btw what do you mean by straight financing?


ps the truth shall be unveiled on 25th September.
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So there will be the upgrade program, after 12 installments you get to update, etc. In addition, there will be an option to just finance it w/o the apple care price tag (129), meaning, lower installments. And this does not come with option to upgrade once a year. So, straight finance the bear cost of the phone, w/o AC.

BTW, he seemed confident and knowledgeable. What he was telling me was based on the training they've received thus far.
 
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David-fr said:
So there will be the upgrade program, after 12 installments you get to update, etc. In addition, there will be an option to just finance it w/o the apple care price tag (129), meaning, lower installments. And this does not come with option to upgrade once a year. So, straight finance the bear cost of the phone, w/o AC.

BTW, he seemed confident and knowledgeable. What he was telling me was based on the training they've received thus far.
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okay. i am not interested in the barclays one. and i hope they let me activate it over prepaid.
 
aneftp said:
"
related news, AT&T Next will no longer be a zero-out-of-pocket installment plan. Come August 1, customers who are new to AT&T Next will have to pay a $15 activation fee when they pick up a new phone. This $15 fee also applies to those who bring their own device (BYOD) and sign-up for a new line of service."

http://www.droid-life.com/2015/07/2...n-fee-to-next-and-byod-customers-on-august-1/

Bottom line. I wasn't charged for putting my lg G3 into my line (it was a BYOD from a completely different acct that my brother was using) and I took that lg G3 back to my acct August 20th
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Is this the EXACT wording in the legalese on ATT's site? Could someone find that and post it?

I ask, because while IANAL, I am the son of a high school principal who received her Bachelor's degree in English, so it's safe to say that my grammar and semantics, along with every other piece of homework I had in school, was heavily scrutinized.

Again, if going off of the exact wording above in bold, and if you were to diagram the sentence, both conditions would have to be met for the $15 fee to apply:
  1. A new device was brought in under BYOD; AND
  2. Sign up for a NEW LINE OF SERVICE.

Those are not mutually exclusive. A new line would also have to be activated as well as BYOD for the $15 to apply. If a customer meets condition #1 (BYOD), but does not meet condition #2 (e.g., a pre-existing line), the conditions would not be met for the $15 fee to apply.

So, could anyone produce the exact ATT legalese for this?

BL.
 
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The exact wording on AT&Ts site is:

Upgrade fee of $15 per line applies. Fee does not apply for a line on AT&T Next prior to August 1, 2015, unless line is ever upgraded with a 2-year service agreement. Current smartphone trade-in must be in good physical and fully functional condition.


1. Prior to Aug 1st, only plans with 2 year contracts had activation fees, contract free plans did not.

2. As of Aug 1st, new lines with NEXT now pay a $15 per line activation fee, existing lines will not.

3. AT&T hasn't specifically stated how BYOD will be handled. Prior to Aug 1st, there were no activation fees for existing lines and they have not indicated that the policy has changed.
 
Hadn't thought about this... Presumably most of us will get our phones on the 25th and make our first payment. Which means our 12th payment will come on August 25, 2016.. If the next iPhone is released even a day later (September 26, 2016) we will have made 13 payments before trade in right?
 
KRG said:
The exact wording on AT&Ts site is:

Upgrade fee of $15 per line applies. Fee does not apply for a line on AT&T Next prior to August 1, 2015, unless line is ever upgraded with a 2-year service agreement. Current smartphone trade-in must be in good physical and fully functional condition.


1. Prior to Aug 1st, only plans with 2 year contracts had activation fees, contract free plans did not.

2. As of Aug 1st, new lines with NEXT now pay a $15 per line activation fee, existing lines will not.

3. AT&T hasn't specifically stated how BYOD will be handled. Prior to Aug 1st, there were no activation fees for existing lines and they have not indicated that the policy has changed.
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Answer to question 3 is a $15 fee for byod lines thats been pretty well communicated by myself (a frontline mobility employee) and at least one other rep. the new fees did indeed start aug 1st and personally we really haven't had much push back by customers coming through my store. just the cost of doing business.
 
nrvna76 said:
Hadn't thought about this... Presumably most of us will get our phones on the 25th and make our first payment. Which means our 12th payment will come on August 25, 2016.. If the next iPhone is released even a day later (September 26, 2016) we will have made 13 payments before trade in right?
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This is an interesting point. I wonder what's gonna happen if we make more than 12 payments.
 
ajresendez said:
Answer to question 3 is a $15 fee for byod lines thats been pretty well communicated by myself (a frontline mobility employee) and at least one other rep. the new fees did indeed start aug 1st and personally we really haven't had much push back by customers coming through my store. just the cost of doing business.
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So you're saying that I, an existing customer on a mobileshare plan, would not be charged an activation fee had I financed a new phone through NEXT (which has been clearly communicated by AT&T), but I WILL be charged an activation fee if I buy the same exact phone outright....that doesn't seem logical.

I could understand them treating Next and BYOD customers the same...as in new lines charged $15, existing lines exempt. But it just seems shady that they'd discriminate against people purchasing an unlocked phone.
 
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melman101 said:
This is an interesting point. I wonder what's gonna happen if we make more than 12 payments.
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Nothing. It's on a month to month basis like a rental or lease...if you keep the phone an additional month you'll pay an additional month. Maybe they'll refund partial months but I doubt it.
 
KRG said:
So you're saying that I, an existing customer on a mobileshare plan, would not be charged an activation fee had I financed a new phone through NEXT (which has been clearly communicated by AT&T), but I WILL be charged an activation fee if I buy the same exact phone outright....that doesn't seem logical.

I could understand them treating Next and BYOD customers the same...as in new lines charged $15, existing lines exempt. But it just seems shady that they'd discriminate against people purchasing an unlocked phone.
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If you add a new line regardless if it's on next or BYOD, yes you will be charged a $15 fee for the activation. it goes towards the cost of network upgrades and continuing to offer the best phones on the market today.
 
ajresendez said:
If you add a new line regardless if it's on next or BYOD, yes you will be charged a $15 fee for the activation. it goes towards the cost of network upgrades and continuing to offer the best phones on the market today.
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You keep mentioning new lines, which do indeed have a $15 fee (unless you have a FAN account with those fees waived), but most people here are asking about BYOD for an existing line. There should be no fee there based on AT&T's info online.

Also please spare us the marketing bull. We're not in your store.
 
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KRG said:
Nothing. It's on a month to month basis like a rental or lease...if you keep the phone an additional month you'll pay an additional month. Maybe they'll refund partial months but I doubt it.
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It's not like a rental or a lease. The benefit for this over AT&T next is Apple gives you %50 of the original value at 12 months. For AT&T it's only %40 at 12 months, if I've paid 13 payments I've paid %54. Unless they give you some sort of credit they will just make more money. So it's not as good of a deal.
 
aneftp said:
"
related news, AT&T Next will no longer be a zero-out-of-pocket installment plan. Come August 1, customers who are new to AT&T Next will have to pay a $15 activation fee when they pick up a new phone. This $15 fee also applies to those who bring their own device (BYOD) and sign-up for a new line of service."

http://www.droid-life.com/2015/07/2...n-fee-to-next-and-byod-customers-on-august-1/

Bottom line. I wasn't charged for putting my lg G3 into my line (it was a BYOD from a completely different acct that my brother was using) and I took that lg G3 back to my acct August 20th
Click to expand...

Actually, not related to what I was describing at all (no Next, no new line, no financing, etc. etc.) But I realize of course this thread is supposed to be about the Upgrade program. Sorry for helping to knock it off topic.
 
ajresendez said:
If you add a new line regardless if it's on next or BYOD, yes you will be charged a $15 fee for the activation. it goes towards the cost of network upgrades and continuing to offer the best phones on the market today.
Click to expand...

I'm not adding a new line...I already have 4 existing lines with AT&T and I've had them for years. I'm simply replacing one of the phones with a new BYOD iPhone.

That's the confusion. I totally get the $15 activation on a new line and have no issue with that. Most people here aren't getting new lines, we're just swapping phones and have no answer regarding the fee.
 
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ZigZagLens said:
Actually, not related to what I was describing at all (no Next, no new line, no financing, etc. etc.) But I realize of course this thread is supposed to be about the Upgrade program. Sorry for helping to knock it off topic.
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The upgrade program will be treated as any other BYOD by AT&T so it's related.
 
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