iPhone Upgrade Program [MERGED]

[KRG]

It's not like a rental or a lease. The benefit for this over AT&T next is Apple gives you %50 of the original value at 12 months. For AT&T it's only %40 at 12 months, if I've paid 13 payments I've paid %54. Unless they give you some sort of credit they will just make more money. So it's not as good of a deal.

Right. They have guaranteed that you can trade it in at 12 months for 50% of the value, which you will be able to. They have not guaranteed they will have an iPhone 7 available to you at exactly 12 months down to the day, however. Neither does AT&T Next or any other upgrade program.

This was never a 'we'll give you 50% back whenever your iPhone 7 arrives' promise...it's just a 24month financing plan with the option to trade in early any time after the 12 month mark. That could be 12 months, 13 months, 16 months, whenever.

Having said that, I assume they will take steps to make it a smooth transition for their customers. But obviously they can't guarantee anything relating to the timing of next-gen phones.

Maybe they'll prorate...so if you're mid month when you trade, they'll apply the appropriate percentage as a discount to next month's payment. It's a good question that I feel we may not get an answer to anytime soon.

 

[daniels]

Apologies if this has already been asked/answered- does anyone know if one can wait in line on launch day and get a 6S through the iPhone Upgrade Program? Or will they be available only by reservation?

 

[HazyCloud]

@daniels I'd think that once you've waited and decided on model, the iPhone Upgrade option would be available at checkout. I have a 64 Silver reserved for full price of $849 and will be trying to upgrade it to 128 and use the iPhone Upgrade when I checkout. I'm hoping the employees have no issue updating your order or the payment.

 

[nrvna76]

@daniels I'd think that once you've waited and decided on model, the iPhone Upgrade option would be available at checkout. I have a 64 Silver reserved for full price of $849 and will be trying to upgrade it to 128 and use the iPhone Upgrade when I checkout. I'm hoping the employees have no issue updating your order or the payment.

I think you'll have trouble upgrading to a 128. Only because I don't think they'll have one.

 

[HazyCloud]

Yeah, stock may be an issue. I'm hoping 128 isn't as popular for the folks in line.

 

[daniels]

@daniels I'd think that once you've waited and decided on model, the iPhone Upgrade option would be available at checkout. I have a 64 Silver reserved for full price of $849 and will be trying to upgrade it to 128 and use the iPhone Upgrade when I checkout. I'm hoping the employees have no issue updating your order or the payment.

Ah ok- because the full priced one is unlocked, correct? And thus it's exactly the same as what you'd get through the Upgrade Program. I'm wondering if the purpose of the reservation/appointment is because you have to fill out paperwork of some sort since they do a credit check. Hoping I can still show up on launch day, wait in line, and snag one through the upgrade program.

 

[HazyCloud]

Ah ok- because the full priced one is unlocked, correct? And thus it's exactly the same as what you'd get through the Upgrade Program. I'm wondering if the purpose of the reservation/appointment is because you have to fill out paperwork of some sort since they do a credit check. Hoping I can still show up on launch day, wait in line, and snag one through the upgrade program.

I honestly can't see a reason why not. If they need to run a check, that can be done pretty quickly. I guess we'll both find out on the 25th. I'm pretty much in the same boat as you.

 

[djransom]

Apologies if this has already been asked/answered- does anyone know if one can wait in line on launch day and get a 6S through the iPhone Upgrade Program? Or will they be available only by reservation?

They will have some devices allocated for walk-ins I'm sure. Just a matter of how early you arrive to wait in line.

 

[sincere11105]

I have an appointment from 530-6. I hope they don't get rid of my phone lol

 

[buck1127]

I have an appointment from 530-6. I hope they don't get rid of my phone lol

Same here

 

[sincere11105]

They won't. It's guaranteed as per chat rep. But still.

 

[buck1127]

They won't. It's guaranteed as per chat rep. But still.

There are so many different answers at this point

 

[ajresendez]

It's supposed to be guaranteed as long as you make it within your appointment time frame.

 

[sincere11105]

Yup. It's the same as when people when wait in lines without reservations, they set a time frame for them to come back. That's guaranteed. I've done that before

 

[edlex]

There are so many different answers at this point

Per the FAQ on the Upgrade Program email:

What if I’m late for my reservation time?
If you’re late, or if you miss your scheduled time altogether, we may not be able to hold the model you reserved, and you may have to make another reservation. So please arrive as close to your check-in window as possible.

 

[MuGeN PoWeR]

Per the FAQ on the Upgrade Program email:

What if I’m late for my reservation time?
If you’re late, or if you miss your scheduled time altogether, we may not be able to hold the model you reserved, and you may have to make another reservation. So please arrive as close to your check-in window as possible.

they are going to reserve it for 3 hours. if you cant make in that 3 hour window then its gone.

 

[wtrout0892]

I'm currently with TMobile and I plan on paying with the Apple upgrade program. I will activate my phone under my TMobile account. My question is, if in the next couple weeks I want to switch to Cricket or GoPhone with that work with these phones. The plan is being advertised as the phone being unlocked. I've seen mixed reports in this thread about the iPhones in the Upgrade Program being fully unlocked. I've contacted apple with mixed responses as well. I think much of the confusion is caused by reps that don't have correct information, however i'm kind of lost on where to look to get an official answer.

 

[MuGeN PoWeR]

I'm currently with TMobile and I plan on paying with the Apple upgrade program. I will activate my phone under my TMobile account. My question is, if in the next couple weeks I want to switch to Cricket or GoPhone with that work with these phones. The plan is being advertised as the phone being unlocked. I've seen mixed reports in this thread about the iPhones in the Upgrade Program being fully unlocked. I've contacted apple with mixed responses as well. I think much of the confusion is caused by reps that don't have correct information, however i'm kind of lost on where to look to get an official answer.

yes they are fully unlocked. but they need to be activated with one of the Four big carriers. after that i am sure you will be able to change the sims and use the phone.

 

[sincere11105]

Longest week ever

 

[adambadamh]

Does the primary account holder on service plan need to be present to upgrade? I would be the person financing the phone but still freeloading on a very old ATT unlimited plan under my dad's name.

 

[Shadowbech]

Does the primary account holder on service plan need to be present to upgrade? I would be the person financing the phone but still freeloading on a very old ATT unlimited plan under my dad's name.

If you are an authorized user, the primary account holder does not need to be present at all. If however you are not an authorized user then your primary account holder needs to be there.

 

[MuGeN PoWeR]

If you are an authorized user, the primary account holder does not need to be present at all. If however you are not an authorized user then your primary account holder needs to be there.

What do they mean by authorized user? Can you elaborate? Please? Thanks

 

[PTVMan]

What do they mean by authorized user? Can you elaborate? Please? Thanks

I think it means if you are listed on the account as an authorized user, with account privileges similar to the primary account holder.

 

[MuGeN PoWeR]

I think it means if you are listed on the account as an authorized user, with account privileges similar to the primary account holder.

can you add the authroized users in AT&T account?

UPDATE. yes i just checked. i can add the users. thanks

 

[edlex]

can you add the authroized users in AT&T account?

My wife is the primary account holder on our Sprint account and she had to call them and list me as an authorized user to allow me to make decisions on the account. Don't know how AT&T works but I would suspect it would be the same process.