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Not sure why yours says "processing" because mine says "in progress pending shipment". I have "0" items backordered.

When calling AT&T premier, they say my order has been processed and will be shipped shortly...so who knows what is correct lol
 
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I ordered mine at 4:30 AM and I can't even see my order status.

EDIT: Scratch that. I can't see it under "My Orders", but I found it using my order number using that link.
 
although my order says "backordered" and still "processing" on AT&T and "pre ordered" on AT&T premier, I was charged for both phones on the 7th, so I will assume that I am getting my phones on the 14th :D
 
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I have a FAN account but ordered my phone in store. Should the order show up in the premier website? I entered my order number but it doesn't work. I also have never logged into the premier website. I tried signing up but it won't let me. Why is that if I have a FAN account?
 
Backordered just means they don't have the devices for shipment yet. This happened last year when I ordered my 4 through AT&T.
 
Just like everyone else is saying, It's not actually on back order.

From what I just heard, AT&T will be shipping every pre-order (as of now) on the 14th.
 
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NacSquared said:
Just like everyone else is saying, It's not actually on back order.

From what I just heard, AT&T will be shipping every pre-order (as of now) on the 14th.

The website says on or around the 13th.
 
My credit card was charged for both phones, but last I was able to check on the status it was still saying backordered. Since they said I wouldn't get charged until it ships, I'm assuming it's shipped and will show up on Friday.
 
I spoke to a sales rep - she told me I did everything perfectly - i ordered early my contract has been extended and I should be receiving a shipment email by the 13th, if not sooner.
 
i ordered mine online through att on the 7th around 4pm est. the order status when i login to my account says order date: 10/9. that's today! my wife ordered hers around the same time on friday over the phone and hers has an order date of 10/8, saturday! no idea what's going on.
 
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bigpatky said:
i ordered mine online through att on the 7th around 4pm est. the order status when i login to my account says order date: 10/9. that's today! my wife ordered hers around the same time on friday over the phone and hers has an order date of 10/8, saturday! no idea what's going on.

When did you get the email?
 
My order shows up on MyATT, but I never got an email from AT&T. Did anyone else not get an email confirmation?

Like the majority of you guys, my order is Back Ordered, but my credit card has a pending charge for the full amount.

So I'm hoping for the best. I don't think I've been this excited about a phone since I got my 2G. I'm currently rocking the 3GS, so this is going to be an awesome upgrade. :)
 
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When did you get the email?

i got confirmation emails on friday. i hadn't checked online until today. i tried calling friday night because my email showed an old address and my wife's email showed a 16 gb instead of 32 gb. those are straightened out and i just hope we get them soon.

question- if we didn't preorder early enough on friday - is the difference really 14-21 days? is that REALLY how long it'll take for att to get new stock in? is there any reason why i shouldn't cancel my order and show up early at an apple or att store on friday?
 
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bigpatky said:
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When did you get the email?

i got confirmation emails on friday. i hadn't checked online until today. i tried calling friday night because my email showed an old address and my wife's email showed a 16 gb instead of 32 gb. those are straightened out and i just hope we get them soon.

question- if we didn't preorder early enough on friday - is the difference really 14-21 days? is that REALLY how long it'll take for att to get new stock in? is there any reason why i shouldn't cancel my order and show up early at an apple or att store on friday?

I would hang tight. The rep told me as long as it was ordered before 4pm EST then you will get the phone on time. Also as far as I know if your CC has a hold on it you can't cancel your order.
 
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I would hang tight. The rep told me as long as it was ordered before 4pm EST then you will get the phone on time. Also as far as I know if your CC has a hold on it you can't cancel your order.

I hope your right. I ordered at 10:30 am PST at my ATT store on Friday and he said as soon as they opened they were told 14-21 days (he said east coast ate all launch ones up). My email said 14-21 days. People on here said they were just being conservative and that I should get it on the 14th.

But, like all product launches, I'm worried.
 
Mine no longer has a "1" in the Qty Backordered column... and it says "Processing" where it used to say "Backordered" on the "My Orders" page.

If you ordered it on the 7th, and it still says "backordered", don't worry.
 
I hope your right. I ordered at 10:30 am PST at my ATT store on Friday and he said as soon as they opened they were told 14-21 days (he said east coast ate all launch ones up). My email said 14-21 days. People on here said they were just being conservative and that I should get it on the 14th.

But, like all product launches, I'm worried.

I understand your concern. However, the website says that all phones will be shipped on or around the 13th. The phone rep told me to disregard the 14-21 day email as long as the order was in before 4pm EST. My CC has been charged the full amount and the status says it is not backordered anymore and is pending shipment. I also ordered my phone at 1030 CST. If you are in the same boat then I think you will be fine. Besides, if it doesn't come friday then you will see it for sure the following week.
 
I understand your concern. However, the website says that all phones will be shipped on or around the 13th. The phone rep told me to disregard the 14-21 day email as long as the order was in before 4pm EST. My CC has been charged the full amount and the status says it is not backordered anymore and is pending shipment. I also ordered my phone at 1030 CST. If you are in the same boat then I think you will be fine. Besides, if it doesn't come friday then you will see it for sure the following week.

Well good to know, thanks for the info. I do see the 199.99 charge on my account, granted its a pending/authorization but it is there. Hopefully my status will update in the next day or two.

I'm not even that concerned if I don't get it Friday. I'm fine with Monday or Tuesday. I just don't want it to be 14-21 days, that seems like forever!
 
Well good to know, thanks for the info. I do see the 199.99 charge on my account, granted its a pending/authorization but it is there. Hopefully my status will update in the next day or two.

I'm not even that concerned if I don't get it Friday. I'm fine with Monday or Tuesday. I just don't want it to be 14-21 days, that seems like forever!

Indeed but very unlikely unless you pre ordered today or haven't pre ordered yet at all.
 
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