Really, they do need to focus on the hardware and software if they want to continue to sell their services. It was Amazon Echo's great hardware and performance that enticed our family to get a family subscription to Spotify. I had dropped Spotify over a year ago and had been trying to decide between Google Play Music and Apple Music. Apple Music hasn't been running well on my Android devices lately.Your opinion.
I have no interest in any sort of Apple related TV content. Lets leave that to the experts.
As it stands iTunes / Apple music is still a mess, navigating that soft is a pain in the ass.
I don't think Apple will ever lead this category as there are so many other offers that do a decent job.
Apple needs to focus on creating great electronics... this is where they have fallen behind. I don't need everything to constantly be thinner.
Once upon a time, Siri running in tandem with Apple Music would be killer for me but...
...Siri seems to barely work anymore. I've been a fan of Siri for years even when everyone was saying how badly Siri worked for them. I learned to speak very clearly in unaccented English, in a clear tone with very precise word choice for a previous robotics hobby, yet I can not get Siri to understand half of my commands and queries any more. I find myself having to shout at her, too. Yet Google Assistant on my iPhone works fine. Go figure.
Siri insists "sentient" is "sen teenth"...what the hell, that's not even a word, yet she picks it over "sentient" every time. I can't get a simple dictionary definition because she's incapable of recognizing that word. Alexa had some tribute with it, too. Google Allo Assistant rarely has a problem with any queries I have thrown at it so far, even an obscure inquiry about the works of author Esther Averill.
So between Amazon and Google voice controlled AI working so much better and tied with hardware and services that do not belong to Apple, Apple is stepping out on thin ice.