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Macbook Pro crashes when I watch a movie

S

staawq

macrumors newbie
Original poster
Dec 30, 2015
2
0
Hey everyone,
I recently bought a new hard drive SSD SanDisk 480GB after the apple store told me my previous hard drive was the issue of crashing. After installing the SSD drive with the new Operating System, my computer still crashes. It also crashes to Civilization 5. Can anyone help with this issue? Here is the latest crash report:


Wed Dec 30 21:39:12 2015

*** Panic Report ***
panic(cpu 0 caller 0xffffff80147d155a): Kernel trap at 0xffffff801450e0f2, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff8037844000, CR3: 0x0000000016c27000, CR4: 0x0000000000002660
RAX: 0x0000000000000000, RBX: 0xffffff803aa9d688, RCX: 0x1ffffffffdff698f, RDX: 0xfffffffff0000008
RSP: 0xffffff911e0134d8, RBP: 0xffffff911e013510, RSI: 0x0000000000000000, RDI: 0xffffff8037844000
R8: 0xffffff80377f8c70, R9: 0xffffff80377f8c30, R10: 0x0000000000000000, R11: 0xffffff802527dba8
R12: 0xffffff80377f8c70, R13: 0xffffff80283b3978, R14: 0xffffff80283b3808, R15: 0x0000000000000000
RFL: 0x0000000000010202, RIP: 0xffffff801450e0f2, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff8037844000, Error code: 0x0000000000000002, Fault CPU: 0x0, PL: 0

Backtrace (CPU 0), Frame : Return Address
0xffffff911e013160 : 0xffffff80146de792
0xffffff911e0131e0 : 0xffffff80147d155a
0xffffff911e0133c0 : 0xffffff80147ef233
0xffffff911e0133e0 : 0xffffff801450e0f2
0xffffff911e013510 : 0xffffff7f96afa324
0xffffff911e013690 : 0xffffff7f96af60e6
0xffffff911e013780 : 0xffffff7f968e471b
0xffffff911e013800 : 0xffffff7f9680e3b3
0xffffff911e0138a0 : 0xffffff7f968172e3
0xffffff911e013960 : 0xffffff7f96841d38
0xffffff911e013b60 : 0xffffff7f9684391f
0xffffff911e013c50 : 0xffffff7f96d6d3da
0xffffff911e013cb0 : 0xffffff7f96d6a06b
0xffffff911e013d30 : 0xffffff7f96d54649
0xffffff911e013d60 : 0xffffff7f96d1182a
0xffffff911e013d80 : 0xffffff7f96d21ff3
0xffffff911e013db0 : 0xffffff7f96d21e90
0xffffff911e013e00 : 0xffffff7f96d21d3d
0xffffff911e013e50 : 0xffffff7f96d21fdd
0xffffff911e013e80 : 0xffffff7f96d11eae
0xffffff911e013ed0 : 0xffffff7f96d0f6db
0xffffff911e013ef0 : 0xffffff8014cb6286
0xffffff911e013f40 : 0xffffff8014cb40f1
0xffffff911e013f80 : 0xffffff8014cb41e6
0xffffff911e013fb0 : 0xffffff80147cbf77
Kernel Extensions in backtrace:
com.apple.nvidia.classic.NVDAResmanTesla(10.0)[05FC5D7E-BB0B-3232-BBBD-8A49B6870D8B]@0xffffff7f967e6000->0xffffff7f96a5afff
dependency: com.apple.iokit.IOPCIFamily(2.9)[6ADFE830-2986-35D2-8C2F-6ABEDBC94F6A]@0xffffff7f94f2c000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[814A7F4B-03EF-384A-B205-9840F0594421]@0xffffff7f96180000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[48AC8EA9-BD3C-3FDC-908D-09850215AA32]@0xffffff7f960e2000
com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[56199CA6-3C8D-3EBB-B5EF-7B1B4678ACF9]@0xffffff7f96a5b000->0xffffff7f96d08fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[05FC5D7E-BB0B-3232-BBBD-8A49B6870D8B]@0xffffff7f967e6000
dependency: com.apple.iokit.IOPCIFamily(2.9)[6ADFE830-2986-35D2-8C2F-6ABEDBC94F6A]@0xffffff7f94f2c000
com.apple.GeForceTesla(10.0)[FA931FAA-37C3-36C9-A992-63632B1496AF]@0xffffff7f96d09000->0xffffff7f96dd4fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[6ADFE830-2986-35D2-8C2F-6ABEDBC94F6A]@0xffffff7f94f2c000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[814A7F4B-03EF-384A-B205-9840F0594421]@0xffffff7f96180000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[48AC8EA9-BD3C-3FDC-908D-09850215AA32]@0xffffff7f960e2000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[05FC5D7E-BB0B-3232-BBBD-8A49B6870D8B]@0xffffff7f967e6000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
15C50

Kernel version:
Darwin Kernel Version 15.2.0: Fri Nov 13 19:56:56 PST 2015; root:xnu-3248.20.55~2/RELEASE_X86_64
Kernel UUID: 17EA3101-D2E4-31BF-BDA9-931F51049F93
Kernel slide: 0x0000000014400000
Kernel text base: 0xffffff8014600000
__HIB text base: 0xffffff8014500000
System model name: MacBookPro5,3 (Mac-F22587C8)

System uptime in nanoseconds: 2743559705747
last loaded kext at 2682781348062: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f96df8000, size 32768)
last unloaded kext at 2011203222246: com.apple.driver.AppleUSBMergeNub 900.4.1 (addr 0xffffff7f956f3000, size 12288)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.4.3f4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AGPM 110.20.21
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.GeForceTesla 10.0.0
com.apple.driver.AppleHDA 272.51.3
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 272.51.3
com.apple.driver.AppleHV 1
com.apple.nvenet 2.0.22
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleMuxControl 3.12.6
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 245.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.driver.AppleUSBTCKeyboard 245.4
com.apple.driver.AppleIRController 327.5
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.iokit.SCSITaskUserClient 3.7.7
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBOHCIPCI 1.0.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.driver.AppleXsanScheme 3
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 108.0.1
com.apple.iokit.IOSerialFamily 11
com.apple.AppleGraphicsDeviceControl 3.12.6
com.apple.driver.CoreCaptureResponder 1
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
com.apple.driver.DspFuncLib 272.51.3
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4
com.apple.iokit.IOBluetoothFamily 4.4.3f4
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 272.51.3
com.apple.iokit.IOHDAFamily 272.51.3
com.apple.iokit.IOAudioFamily 204.3
com.apple.vecLib.kext 1.2.0
com.apple.kec.Libm 1
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.12.6
com.apple.driver.NVSMU 2.2.9
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.AppleUSBMultitouch 250.5
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7
com.apple.iokit.IOBDStorageFamily 1.8
com.apple.iokit.IODVDStorageFamily 1.8
com.apple.iokit.IOCDStorageFamily 1.8
com.apple.iokit.IOAHCISerialATAPI 2.6.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.iokit.IOFireWireFamily 4.5.8
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.usb.AppleUSBOHCI 1.0.1
com.apple.driver.usb.AppleUSBEHCI 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.1
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.66 GHz, 8 GB, SMC 1.48f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.4.3f4 16616, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: SanDisk SDSSDHII480G, 480.1 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: USB Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: USB Bus
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Bus
USB Device: Card Reader
USB Device: USB 2.0 Bus
USB Device: Built-in iSight
Thunderbolt Bus:
 
Latest crash with report:

Wed Dec 30 22:37:19 2015

*** Panic Report ***
panic(cpu 1 caller 0xffffff8009fd155a): Kernel trap at 0xffffff800a32c57c, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffef801e84e220, CR3: 0x000000000ac8f000, CR4: 0x0000000000002660
RAX: 0x0000000000000000, RBX: 0xffffff802d0170f0, RCX: 0xffffef801e84e1f0, RDX: 0x0000000000000000
RSP: 0xffffff91134dbd00, RBP: 0xffffff91134dbd20, RSI: 0x0000000000000002, RDI: 0xffffff802d00d520
R8: 0x0000000000000000, R9: 0x0000000000000003, R10: 0x0000000000000000, R11: 0x0000000000000018
R12: 0xffffff802d0170f0, R13: 0x0000000000000000, R14: 0xffffff91134dbe18, R15: 0xffffff802d00d520
RFL: 0x0000000000010286, RIP: 0xffffff800a32c57c, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffef801e84e220, Error code: 0x0000000000000000, Fault CPU: 0x1, PL: 0

mp = 0xffffff801a85ea08, phys = 0xaf88a08, prev (0x7: 0x9d13000-0x9e00000)
vp = 0xffffff802d0170f0, phys = 0xa76e60f0, prev (0x2: 0xbe1e000-0xc22e000)
0xffffff801a85d000: 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


Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.66 GHz, 8 GB, SMC 1.48f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.4.3f4 16616, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: SanDisk SDSSDHII480G, 480.1 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: USB 2.0 Bus
USB Device: Card Reader
USB Device: USB 2.0 Bus
USB Device: Built-in iSight
USB Device: USB Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: USB Bus
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:
 
Looks like it's your GPU and/or Kexts (drivers) that's causing the Kernel Panic. (com.apple.nvidia.classic.NVDAResmanTesla)...

I don't see anything else "red-flaggy" in the backtrace.
Try to disable "Automatic Graphics Switching" in System Preferences (Energy Saver).
Note that if you do this the system will default to the 9600M GT always, so you will loose the lower power 9400M GPU, so watch out for battery drain.
Apparently this was an issue a while back and Apple was allowing replacements but the program seems to have ended.

Also not sure why an Apple Technician would say it's your HDD when the Panic is clearly stating that it is a GPU issue... :\
 
Last edited:
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