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What size screen MacBook Pro (2021) did you order?


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Arrived at Facility: Anchorage, AK, United States - @TheYayAreaLiving

Scan just popped up on my tracking for my 16" with the group that left from Narita, JP!

View attachment 1875951
Still no scan for me. I am guessing mine is coming from a distribution warehouse here in the States...
  • Config:
    • 14-inch MacBook Pro - base config
    • 8-core CPU
    • 14-core GPU
    • 16 GB RAM
    • 512 GB SSD
 
Apple’s systems seem to be off right now with shipping info. My AirPods 3 have been at Preparing to Ship for several days, but the UPS app has them in Hong Kong after originating in China two days ago.
Are you in the US? The status won't change to "shipped" until the item clears customs in Louisville.
 
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This is laughably untrue.

AppleCare is responsible for collecting customer feedback from Support Calls and the data IS used and provided to VPs etc at pre-determined intervals following a product launch OR if there's an unusual spike in a specific type of issue. As for returns, the data isn't nearly as detailed but what is collected usually is a general return reason and that data is also provided to the same level of people. I only know this because I worked at Apple in the past and saw how the data was used (especially during things like Antennagate and the 2010-2011 MacBook Pros with failing video cards).

Do i need a confirmed adress in UPS My Choice for my parcel to show up?

Yes, if it doesn't "automatically" confirm you and they send the letter, then you will need to confirm your address that way.
 
AppleCare is responsible for collecting customer feedback from Support Calls and the data IS used and provided to VPs etc at pre-determined intervals following a product launch OR if there's an unusual spike in a specific type of issue. As for returns, the data isn't nearly as detailed but what is collected usually is a general return reason and that data is also provided to the same level of people. I only know this because I worked at Apple in the past and saw how the data was used (especially during things like Antennagate and the 2010-2011 MacBook Pros with failing video cards).

There’s absolutely no way that having a huge number of returns of new devices for frivolous reasons is a net financial positive for Apple in any way.

None.

People are twisting themselves into pretzels while trying to defend bad behavior.
 
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The sort of behavior in question drives up the price for the rest of us.
You have made your point and beliefs known...can we stop beating the poor dead horse now, and respectfully agree to disagree? Let's get back to the excitement and sense of friendship and community that these threads bring. If you want to continue to debate about the philosophy of retail returns, perhaps a separate thread would be a better place.
 
You have made your point and beliefs known...can we stop beating the poor dead horse now, and respectfully agree to disagree? Let's get back to the excitement and sense of friendship and community that these threads bring. If you want to continue to debate about the philosophy of retail returns, perhaps a separate thread would be a better place.

If you don’t want to continue the discussion, there’s an easy solution: Stop replying.
 
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You have made your point and beliefs known...can we stop beating the poor dead horse now, and respectfully agree to disagree? Let's get back to the excitement and sense of friendship and community that these threads bring. If you want to continue to debate about the philosophy of retail returns, perhaps a separate thread would be a better place.
Thank you!
 
If you don’t want to continue the discussion, there’s an easy solution: Stop replying.
I understand your point of view about needlessly buying several models over several orders, opening them all, messing around and then returning product Apple can no longer sell as new. Even if you see that here, it is fairly outlier behaviour compared to normal purchasing habits and certainly not happening in the quantity where it is driving up prices.
 
I understand your point of view about needlessly buying several models over several orders, opening them all, messing around and then returning product Apple can no longer sell as new. Even if you see that here, it is fairly outlier behaviour compared to normal purchasing habits and certainly not happening in the quantity where it is driving up prices.

It’s definitely factored into the price. A company that’s now selling a $19 polishing cloth isn’t just eating return expenses on new ~$3,000 machines that have to be sold at a discount because the box was opened.
 
Yes.

Interesting. I wonder what the logic is behind that.
Apple considers the leg from the factory to Worldport to be "internal" tracking only, but we take advantage of the inside view since UPS tracking allows us to see it. My belief is that Apple isn't legally "in possession" of the packages until they clear US customs and can't release them to customers until they do clear, so they don't commit to a "shipped" status until they have.
 
Apple considers the leg from the factory to Worldport to be "internal" tracking only, but we take advantage of the inside view since UPS tracking allows us to see it. My belief is that Apple isn't legally "in possession" of the packages until they clear US customs and can't release them to customers until they do clear, so they don't commit to a "shipped" status until they have.

Interesting. Probably made more sense pre-UPS My Choice, when people couldn’t see the tracking in real time.
 
It’s definitely factored into the price. A company that’s now selling a $19 polishing cloth isn’t just eating return expenses.
They price based on what they think people will buy it for, and returns are factored into their pricing of course. How much return abuse is actually happening versus what you see in smaller communities like this one is different. Even here, the amount of people practicing this is negligible to where it is not adversely affecting prices.
 
They price based on what they think people will buy it for, and returns are factored into their pricing of course. How much return abuse is actually happening versus what you see in smaller communities like this one is different. Even here, the amount of people practicing this is negligible to where it is not adversely affecting prices.
I would actually go as far as saying that this forum is the ONLY reason that the prices went up for this new gen :rolleyes:
 
They price based on what they think people will buy it for, and returns are factored into their pricing of course. How much return abuse is actually happening versus what you see in smaller communities like this one is different. Even here, the amount of people practicing this is negligible to where it is not adversely affecting prices.

What’s the usual discount on an open-box unit? $100 to $200? Wouldn’t take many returns before they’re felt in the bottom line.

Again, Apple might not care because its fanatics — er, customers — will pay crazy prices that offset the losses, but it’s not a trivial amount of money in question.
 
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