Same, still no status date change either. Did yours ship via DHL?No luck and the dreaded delay email. How about you?
Same, still no status date change either. Did yours ship via DHL?No luck and the dreaded delay email. How about you?
Good luck - liking the nick ?Same, still no status date change either. Did yours ship via DHL?
Same, still no status date change either. Did yours ship via DHL?
It did and still not updates since the 4th. Poor service.Same, still no status date change either. Did yours ship via DHL?
I got a new date, the 11th.It did and still not updates since the 4th. Poor service.
My package seems to be lost. I called Apple and they said to expect a call from DHL today, but instead I received an order email from Apple stating it will be delivered Feb 8th - 15th. No apology or anything else, just this.I got a new date, the 11th.
On behalf of DHL Express, please accept my sincere apologies and I appreciate the opportunity to get involved in helping you get this matter resolved. Your shipment is considered part of a Break Bulk shipment. This is a service provided by DHL Express for a shipment that clears US customs in bulk as a single shipment. It is then then broken down into individual shipments, with individual AWB numbers, for final delivery. The tracking number you were provided is one of the individuals. Once the Break bulk Shipment is released from US Customs the Individuals will be moved. Unfortunately, we do not have an ETA for clearance.
Yep, I was in the same boat. And the individual AWBs often don't have tracking until it is broken up, its useful to get the bulk shipment AWB if you want to see progress instead of waiting for a week with crickets on your DHL trackingI'm also one of the ones with a delayed DHL delivery. Apple said it was delayed because of weather, which is understandable.
I also messaged DHL and this is their reply.
Congratulations! Happy knowing your patience has paid off. How did you spec out your MBP?Sorry to hear about your woes! I just got mine and its fantastic!
Nice. Hopefully Apple added 1 day shipping for delivery Thursday!!!!card charged today, finally moved to "Preparing to Ship". 16" M1Max 64/4 ordered 11/17. Due 1/13-1/26 so who knows, still getting excited.
ha! its my AIM screen name from the mid 90s. 14"/24core/64gb/1TB/Korean Keyboard. It is an odd spec but I think i specced it correctly. The only real indulgence was the 64gb of ram, in hindsight 32 is more than sufficient.Congratulations! Happy knowing your patience has paid off. How did you spec out your MBP?
Your nickname is one of my favorites on the entire site.
Sorry to read you’re in the same DHL loop as I am. What was your due date?Mine is stuck in DHL hell too.
The Apple customer support people have been mostly dismissive and rude. This is my first MacBook and it bums me out that it's been such a horrible experience. I can understand that things are pretty FUBAR right now, but that's no reason to treat customers poorly.
Sorry to read you’re in the same DHL loop as I am. What was your due date?
Aw, maybe our macs are friends in the container.
But yes, mine was due on January 7th!
I ordered on 12/12.
Left Shanghai on 12/31.
I called on the 5th to tell them that I didn't see movement but they insisted that it would be here on the 7th.
Then they called back to say it would be the 11th.
Yesterday, the tracker changed to simply say "soon" so that doesn't seem good lol.
But after more research, I decided to go with the $2499 model after all.
I was able to use the education store, so that helped. And it's in stock at the store the next town over, so they said it should be here by this Friday.
Fingers crossed that nothing goes wrong.
Under normal circumstances, I would have just waited but between the condition of my current pc and the fact that I could not get my mind to quiet down about the 1TB, this was the right decision.
I already feel better.
ETA: Just got a text from Apple that the original order is out for delivery LOL. I checked the tracking and it updated with all this info in like the last hour, which is crazy. Hopefully, the new order does come on Friday so I can return this one on Saturday.
Good luck to everyone still waiting!!
May I ask what country you are in?Aw, maybe our macs are friends in the container.
But yes, mine was due on January 7th!
I ordered on 12/12.
Left Shanghai on 12/31.
I called on the 5th to tell them that I didn't see movement but they insisted that it would be here on the 7th.
Then they called back to say it would be the 11th.
Yesterday, the tracker changed to simply say "soon" so that doesn't seem good lol.
But after more research, I decided to go with the $2499 model after all.
I was able to use the education store, so that helped. And it's in stock at the store the next town over, so they said it should be here by this Friday.
Fingers crossed that nothing goes wrong.
Under normal circumstances, I would have just waited but between the condition of my current pc and the fact that I could not get my mind to quiet down about the 1TB, this was the right decision.
I already feel better.
ETA: Just got a text from Apple that the original order is out for delivery LOL. I checked the tracking and it updated with all this info in like the last hour, which is crazy. Hopefully, the new order does come on Friday so I can return this one on Saturday.
Good luck to everyone still waiting!!
Woo Hoo! Congratulations @Jinjin Excited to finally see some movement.