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Ok, I just finished my interstate commute. I had one call that almost dropped but then fully recovered.
Then I had one full drop where the call failed.
It’s better now than the three or four call drops/fails that I normally have, but they have a little ways to go still.

Also, one partial dropped call that recovered was in the regular drop spot, the other was in a different area?
 
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Still major call issues. Static, can’t hear other caller, good signal. About to take my phone back.
 
This is embarrasing for Apple. I dont believe something like this can happen to company selling most expensive smartphones on a market. Especially when we consider they havent adopted 5G. 4G modem/antenna tech in 2019 should be impeccable. It workes in 50 dollars Aliexpress smartphones.
 
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So I will chime in again. I am notconvinced it is software related. I finally went to swap my launch day phone 11 Pro. As I paid full retail they gave me a brand new one in the box. When I got home I setup as new and spent two days on reinstalling the apps and configuration. Long story short the new phone has no issues as of yet. It has been 3 days with no dropped calls. Using Verizon.
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I received an o365 email notification and the call dropped that instant. I got back on the call and sent a outlook.com email back and forth and there were no issues. When your called dropped, was it from o365 emails?

If your theory is true, you could move your email accounts to another email app like Outlook then test for call drops....
That was the exact issue I stated earlier it seems to be notification related. I could make it drop on demand by sending myself emails.
 
Ok, on my commute home I called a Verizon cell number and it was perfect all the way home!
Usually I’m talking to another AT&T postpaid person when I have the multiple dropped calls.

I’ll keep testing, but I may try swapping it out at the Apple store. I sure hate to spend days though after getting the phone tweaked like I want it.
 
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it’s too early to tell for me if the calls will drop. Normally it’s when I am connected to blue tooth.
I heard the next update won’t fix it since people are trying the beta and still have issues.
Setting up new from scratch was the worst part. Finally done and no dropped calls. Now to tackle setting up my watch again. It seems the new hardware and clean install solved it. At least for me and for now.
 
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Setting up new from scratch was the worst part. Finally done and no dropped calls. Now to tackle setting up my watch again. It seems the new hardware and clean install solved it. At least for me and for now.

Talking with ATT a couple weeks back, they were saying a lot of calls were dropping due to them updating a lot of towers for 5G. I'm debating having the phone swapped out if this keeps up.

Apple support never heard of the issue before and couldn't really troubleshoot it since I did everything they wanted to do in advance including DFU Restore/clean install.
 
I’m on Sprint and the calls aren’t dropping but I get so much static and break up they may as well be
 
Still having issues but not had time to spend on the 3rd Apple support call. hopefully I will get round to it tomorrow. In the meantime, I’m continuing to use my rock solid 8+.

One interesting thing I noticed is that the mobile signal in my downstairs office is pretty poor and sometimes flips over to 3G whilst I am watching it (I switch off WiFi so I can see actual connection) and this happens on both my 8+ and the new 11 Pro. I am beginning to worry that the modem in the 11 Pro is just crap and can not sustain a call when the signal gets too low. Are + or Max devices kitted out with better modems than their smaller brethren?

I am using my 11 Pro as a lovely dark green paper weight at the moment as it is perfect for this sort of thing.
 
Still having issues but not had time to spend on the 3rd Apple support call. hopefully I will get round to it tomorrow. In the meantime, I’m continuing to use my rock solid 8+.

One interesting thing I noticed is that the mobile signal in my downstairs office is pretty poor and sometimes flips over to 3G whilst I am watching it (I switch off WiFi so I can see actual connection) and this happens on both my 8+ and the new 11 Pro. I am beginning to worry that the modem in the 11 Pro is just crap and can not sustain a call when the signal gets too low. Are + or Max devices kitted out with better modems than their smaller brethren?

I am using my 11 Pro as a lovely dark green paper weight at the moment as it is perfect for this sort of thing.

All iPhone 11 models use intel modems which I suspect is the problem as well. Older phones mostly used Qualcomm modems. Qualcomm is basically the standard in modems.
 
We need more people reporting this to apple!

I thought my issue was fixed, no issues for 2 days and then my phone froze up, data stopped working and I powered off my phone and back on and issue is back! ugh!
 
All iPhone 11 models use intel modems which I suspect is the problem as well. Older phones mostly used Qualcomm modems. Qualcomm is basically the standard in modems.

To be fair, I have had ZERO issues with my Intel 11 Pro, and in fact, I've probably had BETTER performance with the 11 Pro vs. numerous Qualcomm iPhones I've owned over the years (Verizon user). I've owned almost every single iPhone since the iPhone 3G and on numerous Qualcomm models I ran into issues where I would occasionally have to toggle airplane mode after losing my data connection. This could have been poor iOS software programming just as easily as it was a problem with the Qualcomm modem or iPhone antenna design. But I've had this issue with both Verizon as well as AT&T over the years (former AT&T user in the early iPhone days) on numerous iPhones. The Intel XS was probably the worst and I had to toggle airplane mode often, but again, I've had no issues with the 11 Pro and its cellular connectivity after 1 month of ownership.

My point is, don't be so quick to blame the Intel modem. I'm not doubting that SOME people are having issues, but it's not a widespread issue for all users. You may have defective phones or might be using certain frequency bands in your area that are more prone to the issues you are experiencing, etc. Heck, carriers have different brands and models of equipment installed on their towers all over the country and there could be an incompatability issue there that is causing issues in some circumstances.

Regardless, for some of us, this iteration of the Intel modem is performing better vs. numerous Qualcomm modems in past years - at least with our carrier and in our cities. I hope that Apple gets to the bottom of the problems for those that ARE experiencing issues however.
 
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To be fair, I have had ZERO issues with my Intel 11 Pro, and in fact, I've probably had BETTER performance with the 11 Pro vs. numerous Qualcomm iPhones I've owned over the years (Verizon user). I've owned almost every single iPhone since the iPhone 3G and on numerous Qualcomm models I ran into issues where I would occasionally have to toggle airplane mode after losing my data connection. This could have been poor iOS software programming just as easily as it was a problem with the Qualcomm modem or iPhone antenna design. But I've had this issue with both Verizon as well as AT&T over the years (former AT&T user in the early iPhone days) on numerous iPhones. The Intel XS was probably the worst and I had to toggle airplane mode often, but again, I've had no issues with the 11 Pro and its cellular connectivity after 1 month of ownership.

My point is, don't be so quick to blame the Intel modem. I'm not doubting that SOME people are having issues, but it's not a widespread issue for all users. You may have defective phones or might be using certain frequency bands in your area that are more prone to the issues you are experiencing, etc. Heck, carriers have different brands and models of equipment installed on their towers all over the country and there could be an incompatability issue there that is causing issues in some circumstances.

Regardless, for some of us, this iteration of the Intel modem is performing better vs. numerous Qualcomm modems in past years - at least with our carrier and in our cities. I hope that Apple gets to the bottom of the problems for those that ARE experiencing issues however.
In the same boat! My 11 Pro performs better than my Qualcomm X. The 11 Pro has a newer Intel modem as well. People just base their judgment on some old stereotypes.
 
Anyone still having issues?

m
In the same boat! My 11 Pro performs better than my Qualcomm X. The 11 Pro has a newer Intel modem as well. People just base their judgment on some old stereotypes.


It's not old stereotypes its based on data gathered here. You guys haven't added anything of value except opinions to this thread which doesn't help anyone solve anything.
 
It's not old stereotypes its based on data gathered here. You guys haven't added anything of value except opinions to this thread which doesn't help anyone solve anything.

We’ve added more than opinions. We added data points to show that the problem isn’t affecting everyone and that some people are indeed experiencing BETTER performance with their 11 Pros vs. older models.

Look, no one is doubting that some people are having issues and I’d be annoyed if I was one of them. Heck, I WAS one of them. The Qualcomm iP7 had a ton of issues on Verizon for some people when it first came out - myself included. There is a 100+ page thread on MacRumors discussing the issue in the Fall of 2016. These issues were eventually fixed via carrier and/or iOS updates within about 2 months.

I hope that Apple gets it sorted for you - whatever the problem might be.
 
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We’ve added more than opinions. We added data points to show that the problem isn’t affecting everyone and that some people are indeed experiencing BETTER performance with their 11 Pros vs. older models.

Look, no one is doubting that some people are having issues and I’d be annoyed if I was one of them. Heck, I WAS one of them. The Qualcomm iP7 had a ton of issues on Verizon for some people when it first came out - myself included. There is a 100+ page thread on MacRumors discussing the issue in the Fall of 2016. These issues were eventually fixed via carrier and/or iOS updates within about 2 months.

I hope that Apple gets it sorted for you - whatever the problem might be.

so you have an 11 that’s working fine?
 
We’ve added more than opinions. We added data points to show that the problem isn’t affecting everyone and that some people are indeed experiencing BETTER performance with their 11 Pros vs. older models.

Look, no one is doubting that some people are having issues and I’d be annoyed if I was one of them. Heck, I WAS one of them. The Qualcomm iP7 had a ton of issues on Verizon for some people when it first came out - myself included. There is a 100+ page thread on MacRumors discussing the issue in the Fall of 2016. These issues were eventually fixed via carrier and/or iOS updates within about 2 months.

I hope that Apple gets it sorted for you - whatever the problem might be.
But what is the signal strength in the area you move around in and at home? If you have a good signal generally then you might not hit a low signal drop out like I do. Not having a go. Just trying desperately to find a pattern and to be able to get back to Apple with a lead.
 
I love my new Pro Max 256, (coming from a 7 plus) but I am definitely dropping calls in areas where I NEVER dropped them before.
I’ve been doing the same Interstate commute for 18 years too. For the most part it’s the same exact three or four spots, but now it’s down to one or two.
I always figured that the interstates had the best coverage though.
it could be them tweaking the towers for 5G maybe.

I remember when we first got 3G. My iPhone would buffer and buffer when trying to stream music at my Plant. Eventually it was resolved of course.

On the dropped calls;The one constant is that I’m always on my AirPods gen 1. I’ll try and mix it up a little by using the speakerphone or car Bluetooth and then post back with results.
 
FWIW, my O2-UK iP11p dropped calls issue seems to have resolved itself. Running the latest public beta. Can’t tell you why it’s resolved - maybe it’s carrier-side?
 
3rd Apple support call and they got me to do a device reset factory settings etc. Will be what happens now but I’m not optimistic. Any dropped calls from now and it’s back to Sky mobile for a new phone.

aaaaaaaaand 4 minutes into the first call, beep, beep, beep. Back it goes for recycling!
 
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We’ve added more than opinions. We added data points to show that the problem isn’t affecting everyone and that some people are indeed experiencing BETTER performance with their 11 Pros vs. older models.

Look, no one is doubting that some people are having issues and I’d be annoyed if I was one of them. Heck, I WAS one of them. The Qualcomm iP7 had a ton of issues on Verizon for some people when it first came out - myself included. There is a 100+ page thread on MacRumors discussing the issue in the Fall of 2016. These issues were eventually fixed via carrier and/or iOS updates within about 2 months.

I hope that Apple gets it sorted for you - whatever the problem might be.
Not really data just conjecture you guys have added, data points would be screenshots of speed test and signal strength of both 11 pro and qcom x in different location testing.

although i do believe the intel xmm 7660 has a leg up on data speed compare to the already 2 year old qualcomm x16. jury still out on signal strength in worse case scenario bad/low reception area, and so far no one on reddit/apple forum/ or even here to prove anything concrete otherwise.
 
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Not really data just conjecture you guys have added, data points would be screenshots of speed test and signal strength of both 11 pro and qcom x in different location testing.

although i do believe the intel xmm 7660 has a leg up on data speed compare to the already 2 year old qualcomm x16. jury still out on signal strength in worse case scenario bad/low reception area, and so far no one on reddit/apple forum/ or even here to prove anything concrete otherwise.
Sure, because side by side comparison means nothing LOL
At the end of the day, my new 11 Pro works and has data speeds where my Qualcomm X doesn’t. If you have so much free time on your hands, draw graphs and tables and whatnot HAHA
 
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