Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
I was in a store in the weekend and was having a play with an iPhone 8 demo phone and noticed that the top right hand corner had lifted away from the aluminium frame. One of the store assistants came over to ask if I needed any help and I pointed it out to her and she said "yeah, this is the second one we've had to put on display for the same reason. Our Apple supplier thinks it's just the demo units but we've never had issues with previous iPhones so who knows." so it seems like it could be becoming more of a common issue. Can you imagine what will happen if Apple has an Galaxy Note 7 size issue with their new phones splitting especially if it starts happening to the iPhone X as well?
 
Last edited:
  • Like
Reactions: Demo Kit
Only 5 cases in a few weeks, as compared to hundreds by now with Samsung.

5 cases in the 10’s of millions of shipped phones could be transit issues, it’s so small of an occurance.

Transit huh ? Good one. And the aliens. Don’t ever forget the aliens. They might have done it.
 
  • Like
Reactions: Demo Kit
Emergency patch of iOS 11. Still shamefully buggy.

Emergency patch of Watch OS

Terrible reviews of new Apple Watch from historically sycophantic media outlets

Tons of cool features announced at WWDC delayed until .1 or .2

Where”s the iMac Pro or HomePod? Pre-announced because the market is moving past Apple so they had to pull a Microsoft move of pre-announcing to hope people wait for them.

And now this...

Glad Apple has time to do Planet of the Apps.
 
I prefer a company such as Apple to focus on products and on the customer not on keeping the share price to help fund the luxury lifestyles of the rich shareholders
[doublepost=1507155214][/doublepost]

That's because it is better
[doublepost=1507155325][/doublepost]

I don't call 5 units out of millions a screw up. I also don't call 5 units not catching fire or exploding a screw up . I would go on but I doubt you have the intelligence to comprehend.
Much like a Boeing 747 - way over your head
[doublepost=1507155397][/doublepost]

Apart form the fires, exploding phones, full recall and denial then issue the phone again a second time with same flaws in and then complain about the cost. So yes really is the same /s
[doublepost=1507155588][/doublepost]

it does matter in that if it takes far longer for some iPhones to show up as affected then it means that there are high numbers of iPhones unaffected. Therefore that equates to a high yield rate and therefore a low failure rate.
Thus relatively few units that could have the battery pop out.
Compared to Samsun though where high failure rates were occurring.
Plus we only know about 5 units so far and are still waiting to see what happens. A bit early to criticise yet therefore.
You seem to want to call the fire brigade out before the fire has even started
[doublepost=1507155706][/doublepost]

So you admit you are trolling then? lol
[doublepost=1507155777][/doublepost]

So you basically are wanting us all to lambast Apple for learning from Samsung's faults?
Erm, you do know that Apple exists to create wealth for its shareholders don't you?
[doublepost=1507184532][/doublepost]
This is exactly the sort of mindset that destroys too many American companies.
That may be, but it is also the mindset that built the American economy in the first place. One can't have it both ways. Capitalism is brutal but effective. Greed for money and the competition to acquire it are what make companies continuously innovate and create value for customers - Apple is now so large and it's execs so overpaid and insulated from failure that they have forgotten why the company exists in the first place. Apple products, when they work, are unquestionably still outstanding but the pace of innovation and the share price reflects that complacency.
[doublepost=1507184784][/doublepost]As least we finally have an iPhone that self-disassembles. No more expensive Apple battery replacement costs and the iFixit repairability rating will shoot up.
 
  • Like
Reactions: Demo Kit
Erm, you do know that Apple exists to create wealth for its shareholders don't you?

Apple's execs are constantly claiming (to their fans, not stockholders) that they don't design items to make money, but for the pure joy of it :)

That may be, but it is also the mindset that built the American economy in the first place. One can't have it both ways.

Sure you can have it both ways. Companies used to make money while also taking good care of their employees and community.

Then they got into the mode of bringing in outsiders who were paid by percentage of profit, and it all went to hell with highly overpaid CEOs who later safely bail out with their golden parachute.
 
As i see in the site of this store irepair is not an authorised service center so is strange that this specific client went there his brand new iphone 8 and not in an authorized one. Strange things happen )))
 
Seems like a pretty normal rate at this point.

And just swelling is actually far better than with previous iPhone batteries, where there were examples of devices bursting into flame while in packaging, pockets, and on airliners. Even a bed bound patient killed by fire while charging his iPhone in bed, which so far is a one time smartphone occurence.

Seems that battery quality control has gotten immensely better. Both Samsung and Apple have previously suffered (Samsung far more so) from far worse internal shorts which caused runaway thermal events.
 
Who is the battery supplier? Samsung is probably having a bout of schadenfreude right about now. I hope this is just contained to a couple dozen phones and is not a widespread problem even though I have no interest in buying an 8 Plus. I'm keeping my 7 plus for another year, unless I see the iPhone X in the store and can't resist myself.
 
Apple isnt the company i used to know to many problems with products now days
Respectfully, I'm not sure if the company has changed, or the speed of news, the quantity of defects per million devices and the quantity of devices shipped has tilted in favor of there just being more defects out there.

On that last point, having 1 defect per million is still in 6 Sigma range (3/1,000,000), and having 10 million shipped would mean there were 10 units that failed.

Couple that with the speed of news, with at least 104 hours of news per day (4 cable news networks, plus 3 2 hour national news shows) versus the early 80's with 3 hours of news, as well as the Internet (today), means that something has to fill that void. When I was a kid, when a computer had a problem, you took it to the local Radio Shack and they fixed it, or told you that it was an issue they'd take care of.
 



A small but increasing number of iPhone 8 Plus owners have shared pictures of their devices burst open due to possible battery failure.

iphone-8-plus-1.jpg

iPhone 8 Plus with display popped out via MacRumors reader Anthony Wu

MacRumors reader Anthony Wu?, from Toronto, Canada, said he bought and unboxed a new iPhone 8 Plus on Sunday, but he was forced to return it by Monday after the display popped out. The damage was presumably caused by a defective battery inside the iPhone that swelled and placed pressure on the assembly.

We also received a similar photo today of an iPhone 8 Plus with the display burst open from iRepair, an iPhone, iPad, and Mac repair shop in Greece. In this case, we're told the customer unboxed the device last night, plugged it in overnight, and in the morning it looked as it does in the picture below.

iphone-8-plus-2-800x600.jpg

In the latter case, the customer was supposedly using only an official Apple power adapter and Lightning to USB cable.

There are now at least five cases of possible iPhone 8 Plus battery failure, following reports in Taiwan, Japan, and Hong Kong last week.

Following the first two reports, an Apple spokeswoman told MacRumors that the company is "aware" and "looking into" the matter. But the company didn't immediately respond to our request for an update on the status of the investigation. Apple routinely looks into any possible safety concerns with its devices.

With millions of iPhones coming off the production line overseas, and thereby millions of lithium-ion batteries being manufactured, it's common in the industry for there to be a very low percentage of defective units.

For that reason, five cases of suspected iPhone 8 Plus battery failure out of millions of devices probably isn't much cause for full-blown concern at this point, but we'll continue to monitor the situation to see if a larger trend develops.

By comparison, there were reportedly hundreds of Galaxy Note 7 devices with critical battery-related failures before Samsung recalled and discontinued the device. Some of the devices caught fire, as well, which posed greater safety risks that even prompted the FAA to ban the device from in-cabin use during flights.

Following a lengthy investigation, Samsung eventually admitted that the Galaxy Note 7's battery had a design flaw.

We'll update this article if Apple responds.

Article Link: More Incidents Surface of iPhone 8 Plus Devices Burst Open Due to Possible Battery Failure
[doublepost=1507202227][/doublepost]Propoganda! There are ways to "create" this scenario with unconventional methods. I have known people that did things to make their battery expand so that they could get a liquid damaged phone replaced in warranty.
 
I am a big fan of Apple, but part of me wants Apple to suffer for this. It would have been a good lesson and reality check for those arrogant pricks at Apple.
 
I prefer a company such as Apple to focus on products and on the customer not on keeping the share price to help fund the luxury lifestyles of the rich shareholders
[doublepost=1507155214][/doublepost]



I'm glad you said that. I'd like to see more people alert to this kinds of concerns.
 
If hypothetically this reached note 7 proportions and was banned from being on flights, imagine TSA lines where you have to take your case off, etc to prove it's a 7 and not an 8

:eek:

I guess they can just put a Qi wireless charging pad in the security area and ask folks to put their phone on the charging pad...if phone starts charging...you have an 8/8+ (and X).
 
  • Like
Reactions: thadoggfather
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.