Our MBP is stranded in ShangHai thread [UK/Eu]

[jaredm1]

Guys, just a rehash that my GTT screen had a notice 'Customer Requested Future Delivery'.

I think I realise now that the courier was rebooked because my shipment arrived later than originally predicted by Apple's system. So I reckon my order is gonna be picked up on 1st May (Sat) and I guess it'll get delivered Tue/Wed.

 

[whitenoise]

Bank Holiday! Completely forgot about that Since I work 365 days a year these holiday things can sneak up on me.

So, I can calm down. Even if its close, there's a very good chance customs and the bank holiday are gonna slow everything down.

 

[Tex-Twil]

So, I can calm down. Even if its close, there's a very good chance customs and the bank holiday are gonna slow everything down.

Which bank holiday ?

 

[bigjobby]

Which bank holiday ?

May day. That's this Monday coming.

 

[Gan.CH]

Another mail

Yesterday I received a promising mail from Apple... Mine should finally arrive today

I'm gonna kiss the delivery man

 

[The Red Tape]

Woot! Finally recieved an email back from Kuehne + Nagel:

Dear Mr. *I LIKE MY PRIVACY*,

the MacBook you ordered was delivered into the Apple logistics centre in GB-Hinckley yesterday evening and will be merged there with the 2nd item. From there the shipment will be handed over to a courier service (UPS, TNT, etc.) for delivery to your home address however this is outside the ownership of Kuehne + Nagel.

So eam why is my Macbook Pro in the UK?
(I'm from the Netherlands and my Apple page states "Merge In Tnst NL Til")

 

[Tex-Twil]

May day. That's this Monday coming.

ah ok it's UK only. In the rest of Europe only the 1st of May is a bank holiday, not the 1st Monday in May.

 

[bigjobby]

I hate to be so blunt, but I really think that Steve Jobs and Apple are crapping all over us with this "merge in NL" Bulls*hit.
.

I can sympathize with you as my order is also stuck in the merge. However, the only thing we can blame Mr Jobs on is inaccurate information. I'm assuming from the information I've seen is that the 'merge' status is the next step. It does not mention anything in between that and the stage before which looks like holding everything up. For instance, it does not tell you how long its sitting with Chinese customs and excise and then same again at the destination country. From the info I've seen, this can delay things by well over a week. While its going through all the international bureaucracy, your shipping method will still say 'merge in NL (or GB in my case)'. Confusing but a little more accurate info from Apple would be nice though. Also, in the T&Cs somewhere during the initial transaction, I think it says something like your order will be shipped to you within 30 days. So Apple have got themselves covered there.

Sometimes 'free' delivery can be very painful, especially in the case of Apple products!

 

[jaredm1]

Mine hasn't spent too long at customs, cleared about 30 mins ago: http://knlogin.kuehne-nagel.com/app...878986&correlationId=2w02ndij8yg1&navbarId=38

 

[bigjobby]

Mine hasn't spent too long at customs, cleared about 30 mins ago: http://knlogin.kuehne-nagel.com/app...878986&correlationId=2w02ndij8yg1&navbarId=38

From your screen grab yesterday it said it was sitting in China for about for 3-4 days. Then the UK can take up to x amount of days.

Anyway, all good news coz I reckon mine's on the same shipment as yours.

 

[grapii]

Mine has been like this since Wednesday..

Current Delivery Status In Transit to Customer - Shipment on Schedule 01 May 2010

Tomorrow is Saturday, Monday is public holiday!!

Where is it?? aaaarrrrrghhhh

 

[Tex-Twil]

I ordered mine on the 26th. Estimated delivery is may 10th or 11th. Living in Belgium.

Any news on your side ? Mine still not shipped. Anybody else ordered on 26th ?

 

[whitenoise]

Mine has been like this since Wednesday..

Current Delivery Status In Transit to Customer - Shipment on Schedule 01 May 2010

Tomorrow is Saturday, Monday is public holiday!!

Where is it?? aaaarrrrrghhhh

Checked on mine and its also been updated to "In Transit to Customer", but the delivery estimate is still the 10th of May.

I panicked until I saw your post, as there is nobody at home to receive the package if it was delivered today! I haven't received any emails or tracking numbers, but I guess there is a good chance that its coming sometime next week rather than the week after.

Everyone is getting tracking details before the delivery, right? It would kill me to get a little note put through the door.

 

[jaredm1]

Everyone is getting tracking details before the delivery, right? It would kill me to get a little note put through the door.

Not everyone, sometimes tracking details are added so late at night that the first you know of a delivery is when the courier knocks on the door. For yours and mine though I think Tuesday is most likely day for delivery - courier should pick up the item on 1st May.

 

[MicDK]

Mine is also "In Transit to Customer - Shipment on Schedule", but it used to be Apr 29 2010, but today changed to Apr 30 2010. Not useful at all and Apple won't tell me anything.

ETA is also May 10.

 

[whitenoise]

jaredm1: Thanks, I'm going to spend the next few minutes double checking that the neighbours are around, just incase .... Hopefully Tuesday though.

Shame to think that all those people will be enjoying a bank holiday monday, while I'm at work mumbling to myself, and waiting for the day to be over.

 

[nic.wise]

Congratulations! Hope you will enjoy your new beauty

BTW: I know this is a bit off topic, but do anyone know what kind of screwdriver you need to swap the harddrive in the new 15"?

From what I can see, you need a very, VERY small philips (+) head to open the case bottom, a slightly larger one to get the HDD out, and then a T9 TORX for the rails. Same as all the older ones.

Taking the battery out, however, needs some weird triangle thing. look on ifixit.com I dont think you need to remove the battery to remove the hdd, and you defn dont for the RAM, 'cos I didn't when I put my 8GB of OWC goodness in.

 

[pepepaco]

Somewhere during the initial transaction, I think it says something like your order will be shipped to you within 30 days. So Apple have got themselves covered there.

You must be joking!

When I placed my order it said "Ships: 3 to 5 days". If CR-APPLE had told me "within 30 days" I would have told them to go sling their hook....

 

[pepepaco]

I put my 8GB of OWC goodness in.

Hey, this OWC deal seems pretty good, especially if you get a cash rebate for the old memory... Can you do this from the UK?

How much did they give you for the old 4gb memory (2x2gb?)

 

[bigjobby]

You must be joking!

When I placed my order it said "Ships: 3 to 5 days". If CR-APPLE had told me "within 30 days" I would have told them to go sling their hook....

Its in Section 6.3 of:
http://store.apple.com/Catalog/uk/Images/salespolicies_consumer.html

This may vary depending on your locale.

The time frames are only to give themselves some comfort zone rather to frighten anyone off. Your order should hopefully be way quicker than that bar any dust cloud, air traffic control strikes etc.

 

[jaredm1]

Its in Section 6.3 of:
http://store.apple.com/Catalog/uk/Images/salespolicies_consumer.html

This may vary depending on your locale.

The time frames are only to give themselves some comfort zone rather to frighten anyone off. Your order should hopefully be way quicker than that bar any dust cloud, air traffic control strikes etc.

This has got to be the biggest joke:

6.6Certain items may ship by post and cannot be tracked once they have entered the postal system. All other shipments use carrier delivery for maximum security and tracking.

 

[pepepaco]

Originally Posted by pepepaco:

When I placed my order it said "Ships: 3 to 5 days". If CR-APPLE had told me "within 30 days" I would have told them to go sling their hook....

Its in Section 6.3 of:
http://store.apple.com/Catalog/uk/Images/salespolicies_consumer.html

This may vary depending on your locale.

The time frames are only to give themselves some comfort zone rather to frighten anyone off. Your order should hopefully be way quicker than that bar any dust cloud, air traffic control strikes etc.

You're right ! (well, wrong actually). What Apple actually says is:

Actual Product build times may take longer than 30 days !!

I've been waiting almost 3 weeks already now, still no tracking number or information, zilch (like many other people on this 2500+posts, forum thread)

My first impression of Apple? APPLE sucks!

 

[Gan.CH]

Package delivered in good conditions

 

[jaredm1]

Originally Posted by pepepaco:

When I placed my order it said "Ships: 3 to 5 days". If CR-APPLE had told me "within 30 days" I would have told them to go sling their hook....

You're right ! (well, wrong actually). What Apple actually says is:

Actual Product build times may take longer than 30 days !!

I've been waiting almost 3 weeks already now, no tracking number or information, zilch (like many other people on this 2500+posts, forum thread)

My first impression of Apple? APPLE sucks!

I've never had a product take anywhere near 30 days to build, most of my orders have gone to 'prepared for shipping' within a week. Build time is most definitely not delivery time.

 

[pepepaco]

I've never had a product take anywhere near 30 days to build, most of my orders have gone to 'prepared for shipping' within a week. Build time is most definitely not delivery time.

Well, legally speaking, there is no time limit to "may take longer than 30 days to build". Could mean "forever".

Certainly feels like I've been waiting forever...