Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Our MBP is stranded in ShangHai thread [UK/Eu]

antxiko said:
Order status updated(merge...):

Carrier Tracking Number
81xxxxxxx
Assigned Carrier
NL DISTRIBUTION CENTER

I phoned apple store and they told me my MBP is in Lux. now and it'll arrive in Holand by 4pm, so TNT or UPS is going to pick it out at 7pm. Then they'll send me an email with the real tracking no.:D
Click to expand...

Looks like you're the only one having a new status...
 
Gan.CH said:
I used the following form to get tracking info from Kuehne & Nagel:

http://www.kuehne-nagel.com/cgi-bin/ws_ttglo.sh/tt730-100mail.w

Don't forget to tick the "trace my Apple order" box.
Click to expand...

Thank you for that, GAN.CH - it works ! - Incredible! You can get more info from an independent logistics information service than from Apple itself.

Typed in my apple ref number (starting with 811) into the "existing User-ID".

Got the following info:

Dear Sir,

the MacBook you have ordered is currently in transit from China to Europe due to be delivered into the Apple distribution centre in NL (Holland) - Waalwijk on Friday, April 30th. It will be merged there with the 2nd part (MC377ZM/A) and send out via courier service (UPS, TNT, etc.) which will then be outside of the responsibility of Kuehne + Nagel.

--------------------------------------------------

I'm still pissed off that it's taking so long and that Apple doesn't give me any information!
Basically, I'm still stuffed, 'cause this weekend is a big holiday all over Europe, so yet more delay...

-----------------
 
ginandtonic said:
Thank you for that, GAN.CH - it works ! - Incredible! You can get more info from an independent logistics information service than from Apple itself.

Typed in my apple ref number (starting with 811) into the "existing User-ID".

Got the following info:

Dear Sir,

the MacBook you have ordered is currently in transit from China to Europe due to be delivered into the Apple distribution centre in NL (Holland) - Waalwijk on Friday, April 30th. It will be merged there with the 2nd part (MC377ZM/A) and send out via courier service (UPS, TNT, etc.) which will then be outside of the responsibility of Kuehne + Nagel.

--------------------------------------------------

I'm still pissed off that it's taking so long and that Apple doesn't give me any information!

-----------------
Click to expand...

Did you fill all of the form in ?
 
ginandtonic said:
Thank you for that, GAN.CH - it works ! - Incredible! You can get more info from an independent logistics information service than from Apple itself.

Typed in my apple ref number (starting with 811) into the "existing User-ID".

Got the following info:

Dear Sir,

the MacBook you have ordered is currently in transit from China to Europe due to be delivered into the Apple distribution centre in NL (Holland) - Waalwijk on Friday, April 30th. It will be merged there with the 2nd part (MC377ZM/A) and send out via courier service (UPS, TNT, etc.) which will then be outside of the responsibility of Kuehne + Nagel.

--------------------------------------------------

I'm still pissed off that it's taking so long and that Apple doesn't give me any information!

-----------------
Click to expand...

You're welcome.
 
Does anybody know if any of the "merge in NL" (Holland) orders have been delivered yet?

Seems like only the UK Distribution centre orders are getting through...



.
.
 
ginandtonic said:
Just name, email, etc... , together with ref number and ticked the Apple order box at the bottom.

They will then send you the info by email after a few minutes.
Click to expand...

Nothing yet for me..

Guess all the readers of this thread have just gone and filled in the form..
 
ginandtonic said:
Just name, email, etc... , together with ref number and ticked the Apple order box at the bottom.

They will then send you the info by email after a few minutes.
Click to expand...

Didn't work for me.I think I'm just going to cancel the order now, **** Apple, I'm going back to PC.
 
Last edited by a moderator:
Pinky M. said:
Didn't work for me.I think I'm just going to cancel the order now, ****. Apple, I'm going back to PC.
Click to expand...

let me know how you get on..

I was a convert.. but now I'm being put off with how awful they're being.

I've called 3 times and got a different answer each time!
 
Last edited by a moderator:
Gan.CH said:
I used the following form to get tracking info from Kuehne & Nagel:

http://www.kuehne-nagel.com/cgi-bin/ws_ttglo.sh/tt730-100mail.w

Don't forget to tick the "trace my Apple order" box.
Click to expand...

Pinky M. said:
So the earliest you'll receive it is next Tuesday, after the Bank Holiday....
Click to expand...

Just got a reply back also - delivery to Holland this week end. So won't arrive till next week...

At least now I know ! I can organise much better a business trip to Morocco which I have planned.

I think Steve Jobs is loosing the plot. All this secrecy and "I can tell you but then I will have to kill you" attitude... Won't even tell us where our orders are!
 
Order cancelled !! **** YOU Apple.I feel so better now, stress gone !!! You dont provide a professional service, you don't get my money....****.

I really hope other people get their computers soon, or better still cancel them.
 
Last edited by a moderator:
Pinky M. said:
Order cancelled !! **** YOU Apple.I feel so better now, stress gone !!! You dont provide a professional service, you don't get my money....****.

I really hope other people get their computers soon, or better still cancel them.
Click to expand...

I am thiiiiis close to cancelling mine - don't think I can at this stage, at least not on my order page on the internet . Another option is maybe to send the MBP back to Apple when and if I receive it, if they give me my money back, of course!
 
Last edited by a moderator:
ginandtonic said:
I am thiiiiis close to cancelling mine - don't think I can at this stage, at least not on my order page on the internet . Another option is maybe to send the MBP back to Apple when and if I receive it, if they give me my money back, of course!
Click to expand...

I phoned customer care and asked to speak to a supervisor.Tried to remain calm and gave him a full and reasonable explanation and he was left with no option but to cancel it.I feel sooo much better....
 
Pinky M. said:
Order cancelled !! **** YOU Apple.I feel so better now, stress gone !!! You dont provide a professional service, you don't get my money....****.

I really hope other people get their computers soon, or better still cancel them.
Click to expand...

Oh my. I just want to say I think you are over-reacting just a tiiiny bit.
 
Last edited by a moderator:
magbak said:
Oh my. I just want to say I think you are over-reacting just a tiiiny bit.
Click to expand...

You may have a point.But as I said earlier in the thread I need a computer to work, and I can't afford to wait any longer, Apple are preventing me from earning money with their incompetence...
 
Pinky M. said:
Order cancelled !! **** YOU Apple.I feel so better now, stress gone !!! You dont provide a professional service, you don't get my money....****.

I really hope other people get their computers soon, or better still cancel them.
Click to expand...

This will be my first Apple notebook, if it ever arrives.

Certainly I am also quite a bit nervous, in case there is a problem that needs fixing in the future.
Definitely so far Apple has not lived up to my expectations.

I heard so often that Apple is such a wonderful company. Maybe it was, but in a previous life....
 
Last edited by a moderator:
fiskah said:
I've got "Assigned Carrier: NL DISTRIBUTION CENTER" as well. Wonder if it means that it left China or that it is somewhere near NL :confused:
Click to expand...

I have the same. That means that the mac is near NL so you should know your tracking no. today. That's what apple store told me this morning
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back